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August 14th, 2010, 12:20 PM
#1
Laptop randomly uninstalls a bunch of programs
Hi there,
I have a Lenovo laptop. Here are the specs:
intel (R ) core (TM)2 duo cpu T5250 @ 1.50 GHz
2 gigs of ram
Vista OS
Recently I installed divX plus converter from divX.com and I only installed 2 of the 4 components (the codex and the converter only). The installer told me to reboot and when the laptop finally reboots, a bunch of the shortcuts on my desktop have the cannot find exe icon. I looked in the program files and a bunch of the programs in question had empty folders. Looking throught Add/Remove programs, those programs were gone too. I tried rebooting again and the programs were still gone. Here's a list of some of the programs:
- adaware
- photoshop
- real player
- itunes
- adobe professional and reader
- microsoft office
- vlc media player
- audacity
- winzip
- winrar
Unfortunately, I only notice now that there are no system restore points set up on my laptop.
I updated my Avira antivirus program after uninstalling the divx stuff and did the complete scan in both safe mode and regular mode. Nothing was found.
I am now proceeding to use malwarebytes if that program finds anything.
Im not sure if the uninstalled programs were a result of a virus or something malicious or whether it was due to physical damage that happened to it recently. My laptop dropped on the floor...twice .
Any help would be greatly appreciated. Thanks.
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