ALL MEMBERS PLEASE READ: Rules for HijackThis forum (Updated: 03/04/2008)

[P3-450]

IMPORTANT NOTE! Because hijack this will list the names of various Malware on your PC, your antivirus may react to the names of said Malware and interpret it as a threat. This is a false positive, which can safely be disregarded. Nothing in this forum actually poses a threat to your computer.

All members wishing to post their HijackThis logs please observe the below rules and instructions before posting your HijackThis log.

If you desire to give assistance in the hijackthis forum, please PM one of our Moderators with some links of where you have previously/currently helped.
If you do not have permission from our staff to assist with hijackthis logs etc., please refrain from doing so until given the all clear.
Thank you for your co-operation.

• Do NOT PM or Email logs!
  
• When posting your log please explain in detail the problems you are experiencing with your computer. This will be a great help.
  
• Resolved Hijackthis logs will be marked off as SOLVED and will be Locked. If the original poster of the log wishes to have their thread re-opened for some reason then please send a PM or email to one of the MODS. Include the link to the thread and details why you need it reopened.
  
• Please do NOT post your HijackThis log as an attachment. They will be - regrettably - IGNORED. Our members don't need long files downloaded to their computers; and if your computer IS infected, we SURE aren't going to download your files!

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Please do an online virus scan with at least two of the following programs, and post the results with your other logs when done:


Housecall at TrendMicro
http://housecall.trendmicro.com/hous...start_corp.asp
Make sure you tick Auto Clean

BitDefender Free Online Virus Scan
http://www.bitdefender.com/scan/licence.php
Make sure you tick AutoClean under Scan Options

Panda ActiveScan
http://www.pandasoftware.com/actives..._principal.htm
Make sure you tick Disinfect automatically under Scan Options

eTrust Antivirus Web Scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx


TrojanScan


(If any of the online scanners stall or refuse to run properly skip to the next
steps)
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Please update Windows:

Users need to make sure you are up to date with critical updates and service packs* from
Windows Update

XP users need to download Service Pack 1a, if you dont have it already.

An un-patched Windows operating system will get re-infected within minutes of connecting to the internet.

We require you to have critical updates installed before posting a log, otherwise we're both wasting our time.


*Note to XP users:Please do not download/upgrade to Service Pack 2 until you are malware free. SP2 installed on a infected computer can cause problems. Once you are clean go ahead and install.



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Print these instructions out.

NOTE. If any of the programs listed below refuse to run, try renaming executive file to something else; for instance, rename hijackthis.exe to scanner.exe

***VERY IMPORTANT! Make sure, you update Malwarebytes before running the scans.***


STEP 1. Download Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php to your desktop.
(Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Quick Scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

RESTART COMPUTER!

STEP 2. Download GMER: http://www.gmer.net/files.php, by clicking on Download EXE button.
Alternative downloads:
- http://majorgeeks.com/GMER_d5198.html
- http://www.softpedia.com/get/Interne...ers/GMER.shtml
Double click on downloaded .exe file, select Rootkit tab and click the Scan button.
When scan is completed, click Save button, and save the results as gmer.log
Warning ! Please, do not select the "Show all" checkbox during the scan.
Post the log to your next reply.

RESTART COMPUTER

STEP 3. Download HijackThis:
http://www.trendsecure.com/portal/en...kthis/download
by clicking on Installer under Version 2.0.2
[DO NOT download version 2.0.3 (beta)]
Install, and run it.
Post HijackThis log.
NOTE. If you're using Vista, or 7, right click on HijackThis, and click Run as Administrator
Do NOT attempt to "fix" anything!


DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

Above layout courtesy of Broni