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August 11th, 2003, 05:07 PM
#1
Remote Procedure Call
I have been getting shutdown and restarted several times today. It seems to happen when I am on line. There is a warning, that tells me I will be shut down, to save my work, and I think it takes a minute for this to occur. I have tried to get the information, but don't get it all. Has anyone else had this problem, if so how do you resolve it?
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August 11th, 2003, 05:15 PM
#2
Last edited by DuaneB; August 11th, 2003 at 05:17 PM.
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August 11th, 2003, 09:08 PM
#3
happened to me twice tonight
If I Ain't Crappie Fishin', I'm Thinkin' About It
listen with your eyes---its the only way to believe what you hear...
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August 11th, 2003, 09:10 PM
#4
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August 11th, 2003, 09:14 PM
#5
If I Ain't Crappie Fishin', I'm Thinkin' About It
listen with your eyes---its the only way to believe what you hear...
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August 11th, 2003, 09:25 PM
#6
Go to control panel>admin tools>services>RPC.
On the recovery tab,
Change from "restart computer" to "restart service".
I read your e-mail
To err is human, but to really foul things up requires a computer.
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August 11th, 2003, 10:05 PM
#7
Originally posted by GodMonstr
Go to control panel>admin tools>services>RPC.
On the recovery tab,
Change from "restart computer" to "restart service".
You have been posting this as a solution when in fact it is a workaround. It will prevent your computer from restarting, but one should only do this to "buy some time" until they can install the patch.
Rapmaster
(I don't like rap music.)
Microsoft MVP,
Windows - Shell/User
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August 11th, 2003, 10:30 PM
#8
Rapmaster: Correct!
This is only a workaround to allow users to get the patch.
In THIS case...
"I have tried to get the information, but don't get it all."
It may buy them time to get the info.
Maybe you can go to all my posts and correct them for me, because I think I am about to have a computer crash here...
Truely, Thanks for the input!
I read your e-mail
To err is human, but to really foul things up requires a computer.
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August 14th, 2003, 02:01 PM
#9
A FYI:
Symantec added this to their site last night;
do they read my posts????
http://securityresponse.symantec.com...oval.tool.html
Restoring Internet connectivity
In many cases, on both Windows 2000 and XP, changing the settings for the Remote Call Procedure (RPC) service may allow you to connect to the Internet without the computer shutting down. To restore Internet connectivity on your PC, follow these steps:
Click Start > Run. (The Run dialog box appears.)
Type:
SERVICES.MSC /S
in the open line, and then click OK. (The Services window opens.)
In the left pane, double-click Services and Applications, and then select Services. (A list of services appears.)
In the right pane, locate the Remote Procedure Call (RPC) service.
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CAUTION: A service named Remote Procedure Call (RPC) Locator exists. Do not confuse the two.
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Right-click the Remote Procedure Call (RPC) service, and then click Properties.
Click the Recovery tab.
Using the drop-down lists, change First failure, Second failure, and Subsequent failures to "Restart the Service."
Click Apply, and then click OK.
I read your e-mail
To err is human, but to really foul things up requires a computer.
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August 14th, 2003, 04:28 PM
#10
I got the patch and installed. It shut down one more time, it has not happened since. I got the removal tool from Symantec. It did not find anything. I stopped system restore. After I ran the removal tool, I restarted it. Everything seems to be doing fine now. Thanks to everyone for the help.
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