Super slow internet performance Hijack log
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Thread: Super slow internet performance Hijack log

  1. December 4th, 2009, 10:22 PM #1
    winch
    winch is offline Virtual Intern
    Join Date
    Jan 2000
    Posts
    348

    Super slow internet performance Hijack log

    I was asked to post this here:

    Logfile of HijackThis v1.99.1
    Scan saved at 6:38:42 PM, on 12/4/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)

    Running processes:
    D:\WINDOWS\System32\smss.exe
    D:\WINDOWS\system32\winlogon.exe
    D:\WINDOWS\system32\services.exe
    D:\WINDOWS\system32\lsass.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\System32\svchost.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\system32\spoolsv.exe
    D:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
    D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    D:\Program Files\Bonjour\mDNSResponder.exe
    D:\Program Files\Juniper Networks\Common Files\dsNcService.exe
    D:\Program Files\CA\eTrust Antivirus\InoRpc.exe
    D:\Program Files\CA\eTrust Antivirus\InoRT.exe
    D:\Program Files\CA\eTrust Antivirus\InoTask.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    D:\WINDOWS\System32\svchost.exe
    D:\WINDOWS\System32\svchost.exe
    D:\WINDOWS\Explorer.EXE
    D:\PROGRA~1\CA\ETRUST~1\realmon.exe
    D:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    D:\Program Files\Google\Gmail Notifier\gnotify.exe
    D:\Program Files\Canon\MyPrinter\BJMyPrt.exe
    D:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
    C:\Program Files\Winamp\winampa.exe
    D:\WINDOWS\713xRMTMon.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    D:\Program Files\iTunes\iTunesHelper.exe
    D:\WINDOWS\system32\tbctray.exe
    D:\Program Files\Messenger\msmsgs.exe
    D:\WINDOWS\system32\wuauclt.exe
    D:\WINDOWS\system32\ctfmon.exe
    D:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    D:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
    D:\WINDOWS\713xRMT.exe
    D:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe
    D:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    D:\Program Files\honestech\honestech TVR\scheduleTV.exe
    D:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Java\jre6\bin\jucheck.exe
    D:\Program Files\Common Files\Adobe\Updater6\Adobe_Updater.exe
    D:\Program Files\Internet Explorer\iexplore.exe
    D:\Program Files\Internet Explorer\iexplore.exe
    D:\Program Files\Internet Explorer\IEXPLORE.EXE
    D:\Program Files\Internet Explorer\IEXPLORE.EXE
    D:\Program Files\Internet Explorer\iexplore.exe
    D:\WINDOWS\system32\wuauclt.exe
    C:\HIJackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - D:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - D:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - D:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - D:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - D:\Program Files\Canon\Easy-WebPrint\Toolband.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - D:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [Realtime Monitor] D:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
    O4 - HKLM\..\Run: [AdaptecDirectCD] D:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] D:\Program Files\Google\Gmail Notifier\gnotify.exe
    O4 - HKLM\..\Run: [CanonMyPrinter] D:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
    O4 - HKLM\..\Run: [SSBkgdUpdate] "D:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    O4 - HKLM\..\Run: [OpwareSE4] "D:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
    O4 - HKLM\..\Run: [AppleSyncNotifier] D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [TV Card Remote Control Device Monitor] D:\WINDOWS\713xRMTMon.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [TraySantaCruz] D:\WINDOWS\system32\tbctray.exe
    O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] "D:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [EasyLinkAdvisor] "D:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
    O4 - HKCU\..\Run: [Google Update] "D:\Documents and Settings\Ken Winchester\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - Global Startup: Amazon Unbox.lnk = ?
    O4 - Global Startup: Kodak EasyShare software.lnk = D:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Scheduler for OEM.lnk = D:\Program Files\honestech\honestech TVR\scheduleTV.exe
    O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://D:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
    O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://D:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
    O8 - Extra context menu item: Easy-WebPrint Preview - res://D:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
    O8 - Extra context menu item: Easy-WebPrint Print - res://D:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
    O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - D:\Program Files\Bonjour\ExplorerPlugin.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: d:\program files\bonjour\mdnsnsp.dll
    O11 - Options group: [INTERNATIONAL] International
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1170850277437
    O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://caconnect.ca.com/dana-cached...etupClient.cab
    O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
    O20 - Winlogon Notify: WgaLogon - D:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - D:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - D:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - D:\Program Files\Juniper Networks\Common Files\dsNcService.exe
    O23 - Service: Google Software Updater (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust Antivirus\InoRpc.exe
    O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust Antivirus\InoRT.exe
    O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust Antivirus\InoTask.exe
    O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
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  2. December 4th, 2009, 11:47 PM #2
    crunchie's Avatar
    crunchie
    crunchie is offline Single dad
    Join Date
    Feb 2004
    Location
    Mandurah, Western Australia
    Posts
    10,157
    Did you do the rest that Train asked for?
    You didn't get that version of Hijackthis from the link that Train gave you either. It's about 3 years out of date.
    Uninstall it and install the latest (2.0.2), scan and save the log and post it back here with the others please.
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  3. December 5th, 2009, 01:48 PM #3
    winch
    winch is offline Virtual Intern
    Join Date
    Jan 2000
    Posts
    348
    I'm in the process of running Antispware now. It's been running for 13 hours. I had an old version of HJT so I just downloaded the latest. I'll post the log from it when I get thru the additional steps he listed.
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  4. December 6th, 2009, 06:07 PM #4
    winch
    winch is offline Virtual Intern
    Join Date
    Jan 2000
    Posts
    348
    OK I installed the latest HiJackThis and here is the log followed by the log from gmer.exe. I'm not sure if you want the gmer.log her or back in Internet Related Issues. BTW back in that thread I stated that I think the majority of my problems this weekend was caused byt a bad cable modem. I bought a new one and I'm much better now although I see spikes when I can't get a page to load. I've been trying to get to this thread and finally got here only after I deleted my internet history and cookies etc.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 3:42:53 PM, on 12/6/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    D:\WINDOWS\System32\smss.exe
    D:\WINDOWS\system32\winlogon.exe
    D:\WINDOWS\system32\services.exe
    D:\WINDOWS\system32\lsass.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\System32\svchost.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\system32\spoolsv.exe
    D:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
    D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    D:\Program Files\Bonjour\mDNSResponder.exe
    D:\Program Files\Juniper Networks\Common Files\dsNcService.exe
    D:\Program Files\CA\eTrust Antivirus\InoRpc.exe
    D:\Program Files\CA\eTrust Antivirus\InoRT.exe
    D:\Program Files\CA\eTrust Antivirus\InoTask.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    D:\WINDOWS\System32\svchost.exe
    D:\WINDOWS\system32\wuauclt.exe
    D:\WINDOWS\Explorer.EXE
    D:\PROGRA~1\CA\ETRUST~1\realmon.exe
    D:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    D:\Program Files\Google\Gmail Notifier\gnotify.exe
    D:\Program Files\Canon\MyPrinter\BJMyPrt.exe
    D:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
    C:\Program Files\Winamp\winampa.exe
    D:\WINDOWS\713xRMTMon.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    D:\Program Files\iTunes\iTunesHelper.exe
    D:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
    D:\WINDOWS\system32\tbctray.exe
    D:\Program Files\Messenger\msmsgs.exe
    D:\WINDOWS\system32\ctfmon.exe
    D:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    D:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
    D:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe
    D:\WINDOWS\713xRMT.exe
    D:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    D:\WINDOWS\System32\svchost.exe
    D:\Program Files\honestech\honestech TVR\scheduleTV.exe
    D:\Program Files\iPod\bin\iPodService.exe
    D:\Program Files\Microsoft Office\Office\EXCEL.EXE
    D:\WINDOWS\system32\wuauclt.exe
    C:\HIJackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - D:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - D:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - D:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - D:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - D:\Program Files\Canon\Easy-WebPrint\Toolband.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - D:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [Realtime Monitor] D:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
    O4 - HKLM\..\Run: [AdaptecDirectCD] D:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] D:\Program Files\Google\Gmail Notifier\gnotify.exe
    O4 - HKLM\..\Run: [CanonMyPrinter] D:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
    O4 - HKLM\..\Run: [SSBkgdUpdate] "D:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    O4 - HKLM\..\Run: [OpwareSE4] "D:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
    O4 - HKLM\..\Run: [AppleSyncNotifier] D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [TV Card Remote Control Device Monitor] D:\WINDOWS\713xRMTMon.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [TraySantaCruz] D:\WINDOWS\system32\tbctray.exe
    O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] "D:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [EasyLinkAdvisor] "D:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
    O4 - HKCU\..\Run: [Google Update] "D:\Documents and Settings\Ken Winchester\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - Global Startup: Amazon Unbox.lnk = ?
    O4 - Global Startup: Kodak EasyShare software.lnk = D:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Scheduler for OEM.lnk = D:\Program Files\honestech\honestech TVR\scheduleTV.exe
    O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://D:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
    O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://D:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
    O8 - Extra context menu item: Easy-WebPrint Preview - res://D:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
    O8 - Extra context menu item: Easy-WebPrint Print - res://D:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
    O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - D:\Program Files\Bonjour\ExplorerPlugin.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1170850277437
    O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://caconnect.ca.com/dana-cached...etupClient.cab
    O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - D:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - D:\Program Files\Juniper Networks\Common Files\dsNcService.exe
    O23 - Service: Google Software Updater (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust Antivirus\InoRpc.exe
    O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust Antivirus\InoRT.exe
    O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust Antivirus\InoTask.exe
    O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

    --
    End of file - 9052 bytes


    gmer.log:

    GMER 1.0.15.15252 - http://www.gmer.net
    Rootkit scan 2009-12-06 15:35:23
    Windows 5.1.2600 Service Pack 3
    Running: gmer.exe; Driver: D:\DOCUME~1\KENWIN~1\LOCALS~1\Temp\ugldapob.sys


    ---- System - GMER 1.0.15 ----

    SSDT \??\D:\Program Files\SUPERAntiSpyware\SASKUTIL.sys (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xF40A80B0]

    ---- Kernel code sections - GMER 1.0.15 ----

    .text ntoskrnl.exe!_abnormal_termination + 451 804E2AAD 3 Bytes [80, 0A, F4] {OR BYTE [EDX], 0xf4}

    ---- User code sections - GMER 1.0.15 ----

    .text D:\Program Files\Internet Explorer\iexplore.exe[2824] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E215435 D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[2824] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2ED67C D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[2824] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E418F D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[2824] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E40C1 D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[2824] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E412C D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[2824] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E3F92 D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[2824] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E3FF4 D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[2824] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E41F2 D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[2824] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E4056 D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[3040] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E215435 D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[3040] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E97F5 D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[3040] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DCE79 D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[3040] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2ED67C D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[3040] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E25466C D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[3040] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E418F D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[3040] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E40C1 D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[3040] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E412C D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[3040] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E3F92 D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[3040] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E3FF4 D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[3040] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E41F2 D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[3040] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E4056 D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[3040] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 3E2ED6D8 D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
    .text D:\Program Files\Internet Explorer\iexplore.exe[3040] ole32.dll!OleLoadFromStream 77529C85 5 Bytes JMP 3E3E44F7 D:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

    ---- User IAT/EAT - GMER 1.0.15 ----

    IAT D:\Program Files\Internet Explorer\iexplore.exe[3040] @ D:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExA] [03D32070] D:\Program Files\Canon\Easy-WebPrint\EWPCore.dll
    IAT D:\Program Files\Internet Explorer\iexplore.exe[3040] @ D:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExW] [03D320B0] D:\Program Files\Canon\Easy-WebPrint\EWPCore.dll
    IAT D:\Program Files\Internet Explorer\iexplore.exe[3040] @ D:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryW] [03D32030] D:\Program Files\Canon\Easy-WebPrint\EWPCore.dll
    IAT D:\Program Files\Internet Explorer\iexplore.exe[3040] @ D:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryA] [03D32000] D:\Program Files\Canon\Easy-WebPrint\EWPCore.dll
    IAT D:\Program Files\Internet Explorer\iexplore.exe[3040] @ D:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!GetProcAddress] [03D34C50] D:\Program Files\Canon\Easy-WebPrint\EWPCore.dll
    IAT D:\Program Files\Internet Explorer\iexplore.exe[3040] @ D:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [451F1ACB] D:\Program Files\Internet Explorer\xpshims.dll (Internet Explorer Compatibility Shims for XP/Microsoft Corporation)

    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \FileSystem\Ntfs \Ntfs ino_flpy.sys (CA eTrust Antivirus/InoculateIT File System Mounting Filter Driver for Windows 2000/XP/.Net/Computer Associates)
    AttachedDevice \FileSystem\Ntfs \Ntfs ino_fltr.sys (CA eTrust Antivirus/InoculateIT File System Filter Driver for Windows 2000/XP/2003/Computer Associates)
    AttachedDevice \FileSystem\Fastfat \Fat ino_flpy.sys (CA eTrust Antivirus/InoculateIT File System Mounting Filter Driver for Windows 2000/XP/.Net/Computer Associates)

    ---- EOF - GMER 1.0.15 ----
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  6. December 6th, 2009, 09:37 PM #5
    crunchie's Avatar
    crunchie
    crunchie is offline Single dad
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    Looks ok from here. Once you cleaned out the History, have you had any more problems?
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  7. December 7th, 2009, 08:15 AM #6
    winch
    winch is offline Virtual Intern
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    It's no better than it has been. Maybe worse?
    It's very sporadic. For instance I've tried about a dozen times this morning to get to this thread from 3 different machines. It gets to various points and then hangs saying it's waiting on the server. Often I can check task mgr and it will show CPU 100% with 98% going to iexplore.exe.

    I have the cable company coming out this morning. Hope they can find something. I really suspect signal strength fluctutations.
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  8. December 7th, 2009, 08:21 AM #7
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    crunchie
    crunchie is offline Single dad
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    Let us know how it goes. If no luck we will try and come up with something else
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  9. December 7th, 2009, 08:49 AM #8
    winch
    winch is offline Virtual Intern
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    Can you tell me from the 4 logs (antispyware, malware, gmer and HJT) if anything was cleaned up that was significant? The antispyware and malware logs are in a thread by the same name on Internet Related Issues.
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  11. December 7th, 2009, 03:49 PM #9
    winch
    winch is offline Virtual Intern
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    The cable company replaced the cable coming from the box outside to my house. He said it looks like moles in my yard may have been chewing on the old one!
    I'd still like to know if all the cleanup software I ran cleaned off anything significant.
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  12. December 7th, 2009, 04:31 PM #10
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    crunchie
    crunchie is offline Single dad
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    I didn't realise you were still posting to that thread . One trojan dropper and a bunch of cookies by the looks of things.
    How is the connection since the repair?
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  13. December 7th, 2009, 04:35 PM #11
    winch
    winch is offline Virtual Intern
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    Fantastic. Now I have to go back to work.

    You can mark it resolved or whatever.

    Thanks for the help.
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