Context Menu crashes Windows Explorer?
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Thread: Context Menu crashes Windows Explorer?

  1. #1
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    Context Menu crashes Windows Explorer?[FIXED]

    Hey guys, I right click a file in Windows Explorer and it crashes it with an error dialog of "Windows Explorer has encountered an error and needs to close".

    Any possible reasons for this?
    Last edited by MrDoomMaster; October 8th, 2005 at 04:37 PM.
    --MrDoomMaster
    --Win32/MFC/DirectX C++ Programmer

  2. #2
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    MrDoomMaster--I think we may need some information. Access Control Panel|Administrative Tools|Event Viewer and tell us what is reported there.
    Or does that error message have any link to click to get More Details or something like that?
    Here is a reference to a similar problem, but you can see the recommendations are all over the map.
    http://forums.devshed.com/archive/t-166279
    The one that worked for this person was a System Restore.
    Jim
    WIN7 Ultimate SP1 64bit, IE 11, NTFS,
    cable, MS Security Essentials, Windows 7 firewall

  3. #3
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    Here are a few of the errors I have in my event log, although I am not sure what any of these mean. They do appear at least once a day though.

    The following errors have occurred from now till about 10 hours ago. Some have multiple occurances.

    Code:
    Event Type:	Error
    Event Source:	Service Control Manager
    Event Category:	None
    Event ID:	7023
    Date:		10/8/2005
    Time:		2:39:07 PM
    User:		N/A
    Computer:	MDM
    Description:
    The Computer Browser service terminated with the following error: 
    This operation returned because the timeout period expired. 
    
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Code:
    Event Type:	Error
    Event Source:	Service Control Manager
    Event Category:	None
    Event ID:	7023
    Date:		10/8/2005
    Time:		2:35:28 PM
    User:		N/A
    Computer:	MDM
    Description:
    The HID Input Service service terminated with the following error: 
    The system cannot find the file specified. 
    
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Code:
    Event Type:	Error
    Event Source:	Service Control Manager
    Event Category:	None
    Event ID:	7000
    Date:		10/8/2005
    Time:		2:15:06 PM
    User:		N/A
    Computer:	MDM
    Description:
    The Kl1 Driver Display Name service failed to start due to the following error: 
    The system cannot find the file specified. 
    
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Code:
    Event Type:	Error
    Event Source:	Service Control Manager
    Event Category:	None
    Event ID:	7000
    Date:		10/8/2005
    Time:		2:15:06 PM
    User:		N/A
    Computer:	MDM
    Description:
    The Klif Driver Display Name service failed to start due to the following error: 
    The system cannot find the file specified. 
    
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Code:
    Event Type:	Error
    Event Source:	SideBySide
    Event Category:	None
    Event ID:	59
    Date:		10/8/2005
    Time:		4:16:16 AM
    User:		N/A
    Computer:	MDM
    Description:
    Generate Activation Context failed for C:\WINDOWS\system32\SHELL32.dll. Reference error message: The operation completed successfully.
    .
    
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Code:
    Event Type:	Error
    Event Source:	SideBySide
    Event Category:	None
    Event ID:	59
    Date:		10/8/2005
    Time:		4:16:16 AM
    User:		N/A
    Computer:	MDM
    Description:
    Resolve Partial Assembly failed for Microsoft.Windows.Common-Controls. Reference error message: Insufficient system resources exist to complete the requested service.
    .
    
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    --MrDoomMaster
    --Win32/MFC/DirectX C++ Programmer

  4. #4
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    I actually find that ANYTHING I right click crashes. Desktop items, Desktop-Toolbar items, start menu items, windows explorer items.

    I think I might suspect what caused this problem. I was having an issue with Outlook 2003 which meant that when I tried to send an email or click any other toolbar button in Outlook, it would give me a "Interface not registered" error. Here is a link to the website that offered a solution to this problem:

    http://www.experts-exchange.com/Appl..._20763285.html

    One solution that fixed it was this:
    Found this solution that works:

    Create a file named Register.bat, and then place the file in the WindowsDirectory\System32\ folder on your computer.

    Add the following line to the BAT file:
    for %%v in ( *.dll ) do regsvr32 /s %%v

    Run the BAT file.

    That should resolve the "Interface not Registered error when Word is the email editor" in Outlook.
    Note that during this process, I encountered a few errors, but the scan still proceeded. This did fix the outlook problem though. Would this have anything to do with my issues?



    :::EDIT1:::

    I found a program called ShellExView and I used this to disable all of my currently non-microsoft context menu entries. Right click worked fine after this.

    I slowly, one by one, began enabling each item and then right clicking to test if it is causing the crash. I found the one that caused the crash:

    CnvShellATL
    fCoder Group International
    C:\WINDOWS\system32\cnvshell.dll {A118FEA0-1D1B-4165-BC37-88F95B250E7A}

    I have no idea what this context item is... could someone explain?
    Last edited by MrDoomMaster; October 8th, 2005 at 04:29 PM.
    --MrDoomMaster
    --Win32/MFC/DirectX C++ Programmer

  5. #5
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    MrDoomMaster--Which of the Event Viewer messages occurred at the time of the last crash? (Wait for another crash and look at Event Viewer immediately following.) You could also click on the link at the bottom of that Event Viewer report to see what it suggests.
    However, assuming it is the latest Event Viewer message, see here for a hotfix
    http://support.microsoft.com/?kbid=889320&SD=tech
    Concerning the next to last Event Viewer message, perhaps help here, though I do not feel a conclusion was reached
    http://groups.google.com/group/micro...&start=0&num=3
    P.S. Based on your latest post, I am starting to wonder if you are facing numerous problems. Perhaps spyware, rather than a specific OS problem.
    You may want to consider the procedure here
    http://discussions.virtualdr.com/sho...d.php?t=167915
    Jim
    WIN7 Ultimate SP1 64bit, IE 11, NTFS,
    cable, MS Security Essentials, Windows 7 firewall

  6. #6
    Join Date
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    Location
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    Posts
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    Quote Originally Posted by Welshjim
    MrDoomMaster--Which of the Event Viewer messages occurred at the time of the last crash? (Wait for another crash and look at Event Viewer immediately following.) You could also click on the link at the bottom of that Event Viewer report to see what it suggests.
    However, assuming it is the latest Event Viewer message, see here for a hotfix
    http://support.microsoft.com/?kbid=889320&SD=tech
    Concerning the next to last Event Viewer message, perhaps help here, though I do not feel a conclusion was reached
    http://groups.google.com/group/micro...&start=0&num=3
    P.S. Based on your latest post, I am starting to wonder if you are facing numerous problems. Perhaps spyware, rather than a specific OS problem.
    You may want to consider the procedure here
    http://discussions.virtualdr.com/sho...d.php?t=167915
    Thank you for your help.

    I had edited my previous post to inform that I had fixed the problem.

    A context menu item related to cnvshell.dll was causing the problem. I simply disabled this item and it works fine now.

    Thanks again for all the help!
    --MrDoomMaster
    --Win32/MFC/DirectX C++ Programmer

  7. #7
    Join Date
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    MrDoomMaster--Thanks for posting back and telling us your fix. Well done!
    cnvshell seems connected to fCoder, which seems like a legitimate program
    http://photoprint.fcodersoft.com/fcoder_soft.htm
    However others have had the same problem
    http://www.help2go.com/postp70031.html
    And this article may be of interest.
    http://support.microsoft.com/default...b;en-us;819101
    Jim
    WIN7 Ultimate SP1 64bit, IE 11, NTFS,
    cable, MS Security Essentials, Windows 7 firewall

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