Canon LiDE30 - 16Bit subsystem error
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Thread: Canon LiDE30 - 16Bit subsystem error

  1. #1
    Join Date
    Jan 2002
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    Canon LiDE30 - 16Bit subsystem error

    My scanner has stopped working. Each time I try to use it a dialogue box appears entitled "16Bit Windows Subsystem" and saying "Windows\System32\Autoexec.NT The system not suitable for running MSDOS and MS Windows applications...." .

    I have tried reinstalling and downloaded latest drivers from canon website to no avail. The scanner was working fine until recently and the only new addition to my computer was an upgraded Palm PDA desktop installation. What does this mesage mean - and any sugestions on how to fix? As ever, thanks for your help. Running WinXP SP1.
    IT - Learning all the time

  2. #2
    Join Date
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    Error message when you install or start an MS-DOS or 16-bit Windows-based program

    If you don't have the Windows CD handy, you can download a small patch, XP_Fix.EXE, which will re-install the system files for you:
    http://www.visualtour.com/downloads/default.asp
    Last edited by falcon2000; August 18th, 2005 at 04:04 AM.

  3. #3
    Join Date
    Jan 2002
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    96
    Thank you for both the answer to my problem and its solution. The little download programme worked a treat - an instant fix! This site is invaluable!
    IT - Learning all the time

  4. #4
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    You're welcome. The problem may be caused by a trojan/malware. You may want to keep the patch handy for future use ... just in case.

  5. #5
    Join Date
    Jul 2003
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    1,255
    hmm.., I've always wondered why that happends sometimes

    never happends on my computer, but on other people's it happends all the time, that fix will come in handy

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