Cannot upload photos to Earthling Personal Webspace

[topgun27]

I use Earthlink and their Personal Webspace feature to store and transfer photos to eBay etc. I have been using this for about 18 mos. Now I cannot upload from the left side where all my photos are stored by number and month to the right side where they reside on earthlink's provided space (10Megs) I resize photos to about 50,000 to 70,000 pixels. I can select a photo say 0968.jpg and click the upload arrow and the transfer window appears. It appears that the transfer is ongoing with the documents flying across but it never advances or completes. Can there be a conflict with another program? I've closed everything I can think of on the task bar, one at a time and all together. No effect.
My computer is a Dell desktop, XP, with DSL, Linksys router, Norton AV, Adaware, and Spysweeper. Closing these does not correct the problem.
I have installed games and wonder if there is a conflict problem there?
This process worked great in the past and I can't figure what I may have done. Please help. I will try anything I can do to correct it.
ZONE ALARM CREATED THIS PROBLEM ABOUT 2 YEARS AGO SO I REMOVED THE PROGRAM.

[SpywareDr]

What file-transfer program are you using, (WS_FTP, CuteFTP, ...)?

[fink]

Hello and welcome to Virtualdr. Are you sure you have space available on their server? 10megs isn't a lot and uploading pics regularly for a year and a half could easily use up your allowed quota. Does earthlink have a users stats page that shows how much is used/available?

[topgun27]

I'm using FTP as assigned by Earthlink.


Earthlink tells you when you have reached or about to exceed quota of 10 MG. I downloaded a photo back to my side and then tried to upload it again. It would not transfer back. I tried to overwrite a photo and that would not work even though I had made changes. Program asked if I wanted to overwrite.

I appreciate your thoughts and hope you can come up with something. I talked to 4 guys at earthlink, no help, and got disconnected.

Thank you for your interest. topgun27

[fink]

While others have a look at this thread and possibly come up with other suggestions perhaps in the meantime you could use this free photo storage site for linking to your pics...

http://imageshack.us/

[topgun27]

Thank you for the input. Am going to the website you suggested. I hope this will work for me.

[topgun27]

It has been suggested to me by a member of the Geek Squad that I uninstall Earthlink software and reinstall the entire program from the CD which I have. Sounds drastic, but if I should do this will I lose tons of stuff and have to re-establish connections, search for favorites, lose photos, etc.
Geek Squad is a group of computer guys who are affiliated with Best Buys stores and I don't know who else. I STRONGLY hesitate to go down this path. Any comments? Earthlink has turned out to be of little or no help.

[SpywareDr]

Have you tried passive mode in your FTP program?

http://support.tigertech.net/ftp-errors

[topgun27]

Passive mode is checked. I turned off the firewall on SP2-no change. Closed Norton and Spy Sweeper. Same. Under windows firewall exceptions is a title "Earthlink TotalAccess Webspace" unchecked. Under Advanced settings "FTP Server" is unchecked under all three settings shown. Apparently, all this was introduced by Windows SP2.

Where do I type in "ftp.earthlink.net-anonymous-anonymous"? Filezilla does not recognize this data. Am I typing the wrong info. I'm out of my league here.

[SpywareDr]

Click Start | Run, type:

cmd

and press [Enter]. At the CMD prompt, type:

ftp ftp.earthlink.net

and press [Enter]. When Earthlink prompts you for a Username:, type in:

anonymous

and press [Enter]. When it prompts you for a Password:, type: in:

anonymous

and press [Enter]. That's it, you should be logged in.

Type in:

ls

and press [Enter]. If you see a listing of files and/or directories, that's the files and/or directories on the Earthlink FTP server.

Type:

quit

and press [Enter] to quit FTP. Then type:

exit

and press [Enter] to close the CMD window and return to Windows.

[fink]

If you've bypassed Winxp's firewall it shouldn't matter but for the record to allow it to make those exception rules they should be checked... in other words to allow the data through.

[topgun27]

I checked all the boxes we discussed. Thanks for the advice.