Log file

[Raydee]

Logfile of HijackThis v1.99.0
Scan saved at 3:54:44 PM, on 12/25/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\syshelped.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\regscan32.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Documents and Settings\Ilona\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Microsoft DirectX] PDSched.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Windows Registry Scan] regscan32.exe
O4 - HKLM\..\Run: [pcEXPLODE] specialfile.exe
O4 - HKLM\..\Run: [Msbb.exe] Msbb.exe
O4 - HKLM\..\Run: [Cryptographic Service] C:\WINDOWS\System32\hfilshif.exe
O4 - HKLM\..\Run: [Automatic Microsoft Windows Updater] SUCHOST.EXE
O4 - HKLM\..\Run: [Win USB] crss.exe
O4 - HKLM\..\Run: [Windows Registry Express Loader] regexpress.exe
O4 - HKLM\..\Run: [MicrosoftUpdates] syshelped.exe
O4 - HKLM\..\RunServices: [Automatic Microsoft Windows Updater] SUCHOST.EXE
O4 - HKLM\..\RunServices: [Msbb.exe] Msbb.exe
O4 - HKLM\..\RunServices: [Microsoft DirectX] PDSched.exe
O4 - HKLM\..\RunServices: [Windows Registry Scan] regscan32.exe
O4 - HKLM\..\RunServices: [pcEXPLODE] specialfile.exe
O4 - HKLM\..\RunServices: [Win USB] crss.exe
O4 - HKLM\..\RunServices: [Windows Registry Express Loader] regexpress.exe
O4 - HKLM\..\RunServices: [MicrosoftUpdates] syshelped.exe
O4 - HKLM\..\RunOnce: [Win USB] crss.exe
O4 - HKLM\..\RunOnce: [MicrosoftUpdates] syshelped.exe
O4 - HKCU\..\Run: [Microsoft DirectX] PDSched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Msbb.exe] Msbb.exe
O4 - HKCU\..\Run: [pcEXPLODE] specialfile.exe
O4 - HKCU\..\Run: [Automatic Microsoft Windows Updater] SUCHOST.EXE
O4 - HKCU\..\Run: [Win USB] crss.exe
O4 - HKCU\..\Run: [Windows Registry Express Loader] regexpress.exe
O4 - HKCU\..\Run: [MicrosoftUpdates] syshelped.exe
O4 - HKCU\..\RunOnce: [Win USB] crss.exe
O4 - HKCU\..\RunOnce: [MicrosoftUpdates] syshelped.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st_current.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1104005400580
O17 - HKLM\System\CCS\Services\Tcpip\..\{969FC4A4-E578-40B9-AECB-757A735841D7}: NameServer = 205.171.3.65 205.171.2.65
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Windows Registry Express Loader - Unknown - C:\WINDOWS\System32\regexpress.exe (file missing)

This is my mother's computer that is running very slow, any help would be great.

[P3-450]

Please download, update and run Spybot S&D and Ad-Aware, both free and from my sig below.

Then do a virus scan at Housecall and Panda Active Scan have them set to autoclean.

Reboot, run another Hijackthis scan and post the new log.