Pinnacle Instant CD/DVD

[JLS]

I just installed Pinnacle Instant CD/DVD and tried to burn a audio file to a cd. When I clicked "write", it gave me a "disc required" message asking to insert the destination disk. I did place a blank cd in the burner. Why am I receiving this message?

Also, you can listen to a file after selecting it, but, when I click on the play icon, I get a red "X" error message that reads: "OLE error 80040217." How come?

[Vernon Frazee]

Source: http://msdn.microsoft.com/library/en...asp?frame=true

80040217 The specified object was not found.

[JLS]

I don't know what that means. What object was not found?

Why doesn't instant cd/dvd recognize a blank cd-r in my burner when I try to burn a cd?

[Vernon Frazee]

Apparently because something is wrong with your burner setup. The computer is telling your burner to write to your blank CD and the burner is responding "But I don't see a blank CD".

[JLS]

I can burn with this burner with Nero and I don't have this problem, then. I just installed Pinnacle Instant cd/dvd, why doesn't my burner recognize a blank cd when I try to burn using Pinnacle?

[photolady]

Because Pinnacle may not support your drive. Check for updates on their site.

[JLS]

I checked and pinnacle does support my burner. What else could it be?

[photolady]

Is the audio file on your harddrive or on an audio cd?

Message from Pinnacle:

InstantCD/DVD version 8 cannot be used to copy CSS-encrypted discs.

[JLS]

Hi, Photolady, audio file is on my hard drive

[photolady]

Then the only other thing I can think of is, Nero and Pinnacle software have conflicts. This happens with Roxio software and Nero Software on the same computer.

[JLS]

I don't have Roxio software on my system. I have Nero and Pinnacle.

[photolady]

Nero and Pinnacle software have conflicts.

I was using a example when I said Nero and Roxio conflict, but I meant what is quoted above. That Nero and Pinnacle may be conflicting.

[JLS]

I unistalled Nero and I still get the same problems. I am conversing with Pinnacle via e-mail about this problem and nothing they suggested has helped so far, either. Last thing they told me to do was to download and install a patch they sent me. Still same problems after the patch was installed. Why doesn't it recognize that there is a blank cd-r in my burner? I always read good reviews with Pinnacle products and bought this program about 8 months ago. I saved it until I built my new system, which, I just built, hence, why I am using it for the first time. I have version 7 and they now have version 8 available and they don't offer tech support via phone with version 7 anymore. Only tech support I have from Pinnacle is via e-mail. I am not very pleased with Pinnacle (the company) and their product thus far.

[photolady]

Try reinstalling Nero and uninstalling Pinnacle, then see if the drive recognizes your blank cdr's.

[JLS]

My drive did recognize my blank cd's with Nero before I installed Pinnacle. I was able to burn with my drive using Nero.