failed install of updates from MS

[drhugh]

I have downloaded updates from the WinXP site and they fail to install because "The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP. The software will not be installed. Contact your system administrator" What gives? I have copied the installation history below. Thanks




Status Date Description Source


Failed Monday, July 05, 2004 814078: Security Update (Microsoft Jscript version 5.6, Windows 2000, Windows XP) Web site
Failed Monday, July 05, 2004 Security Update for Windows XP (KB828741) Web site
Failed Monday, July 05, 2004 Security Update for Windows XP (KB837001) Web site
Failed Monday, July 05, 2004 Critical Update for ADODB.stream (KB870669) Web site
Failed Monday, July 05, 2004 814078: Security Update (Microsoft Jscript version 5.6, Windows 2000, Windows XP) Web site
Failed Monday, July 05, 2004 Security Update for Windows XP (KB828741) Web site
Failed Monday, July 05, 2004 Security Update for Windows XP (KB837001) Web site
Failed Monday, July 05, 2004 Critical Update for ADODB.stream (KB870669) Web site
Failed Saturday, June 12, 2004 Security Update for Windows XP (KB828741) Web site
Failed Saturday, June 12, 2004 Security Update for Windows XP (KB837001) Web site
Successful Saturday, June 12, 2004 Critical Update for Internet Explorer 6 Service Pack 1 (KB831167) Web site
Successful Friday, June 11, 2004 Security Update for Microsoft Data Access Components (KB832483) Web site
Failed Friday, June 11, 2004 Security Update for Windows XP (KB828741) Web site
Failed Friday, June 11, 2004 Security Update for Windows XP (KB837001) Web site
Successful Friday, June 11, 2004 Security Update for Windows XP (KB840374) Web site
Successful Friday, June 11, 2004 Security Update for DirectX 9.0 (KB839643) Web site
Successful Friday, June 11, 2004 Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB832894) Web site
Successful Friday, June 11, 2004 Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009) Web site
Failed Sunday, May 02, 2004 Security Update for Microsoft Data Access Components (KB832483) Web site
Failed Sunday, May 02, 2004 Security Update for Windows XP (KB835732) Web site
Failed Sunday, May 02, 2004 Security Update for Windows XP (KB828741) Web site
Failed Sunday, May 02, 2004 Security Update for Windows XP (KB837001) Web site
Failed Sunday, May 02, 2004 Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB832894) Web site
Failed Sunday, May 02, 2004 Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009) Web site
Successful Sunday, February 01, 2004 Security Update for Microsoft Windows (819696) Automatic

[104456]

Are you logged as Admin or with Admin rights when you install the updates?

[SuperSparks]

Here is the answer to most Windows Update problems:

Windows Update Troubleshooter

[drhugh]

Thanks very much. I found the answer under the Windows update troubleshooter. Great! Thanks

[SuperSparks]

You're very welcome