WToolsS.exe; WToolsA.exe; WSup.exe: they won't stop running

[Tom Merrell]

WToolsS.exe; WToolsA.exe; WSup.exe: they won't stop running! I think I've been infested. I've run Norton, Spybot, and Ad-aware, nothing helps. What can I do? I'm using XP and when I push Ctrl-Alt-Del and look at Processes these files as well as WISPTIS.exe keep poping up. WToolsS.exe shows the User Name: SYSTEM. I'm on a six week work trip to New Zealand and did not get this until I started on the local dialup provider.
Usually in Myrtle Beach, SC,

[Murray S.]

Howdy:

Take a look in Control Panel/Add-remove Programs for WinTools..

If it is there, remove it.. Now, run a complete av scan ..

Murray

[Tom Merrell]

[Murray
Murray,
When I try to remove WinTools I get this message:
"Other ad-power software installed. Please remove it first."

What should I look for and what should I do.

Tom

[crunchie]

Check out this thread.

[AnnMarie]

Crunchie, whaddya doing? Its not the same problem.

Tom Merrell, go here and download the latest version of Hijack This to a new folder on your drive, unzip it and click on scan. Most of the files listed will be harmless and/or required so do not make any changes, just click on Save Log, copy it and post it back in this thread.

[Murray S.]

Boot into Safe Mode and remove it that wy.. then, do a search on your c: drive for those three files.. delete them !!

Murray

[AnnMarie]

Murray....Wintools is malware and it cannot be removed from Add/Remove in Control Panel (as much as we all wish )

Tom Merrell, if you seriously wish to get of your problem, post your Hijack This log.

Having said that, be very careful of advice offered in this forum before making any changes. From what I have seen in the last few threads, it would do you well to ask for credentials first.

[Murray S.]

AnnMarie:

WinTools is NOT necessarily malware It is a Windows optimizer that will also install thoses files!!!

http://www.wintools.net/

Tom: AS per Computing.net....

First go to add/remove programs and see if there is an entry for WinTools. If so, uninstall it.

If not then do the following (WinXP or 2000):
Go to start>Settings>Control Panel>Administrative Tools>Services Look for "WinTools for IE service" in the right pane. If you find it, right click on it. Stop it by pressing the stop button. Then disable it by clicking on the startup type drop down and selecting "Disable"

Then right click on the taskbar and open taskmanager.
Go to applications and/or processes and end task on the following (WToolsS.exe should already be stopped from the above step):
WToolsA.exe
WToolsS.exe
WSup.exe

Then delete the following files (Boot to safe mode if you have to). Just open explorer and browse to the location of the files, right click on them and delete them.

File C:\Program Files\Common files\WinTools\WToolsA.exe
File C:\Program Files\Common files\WinTools\WToolsS.exe
File C:\Program Files\Common files\WinTools\WSup.exe
Folder C:\Program Files\Common files\WinTools
File C:\WINDOWS\Belt.exe

Good luck


As for "WISPTIS.exe", it is a legit Microsoft program IF it is located in the c:\windows\System32 folder. It can be installed by either Adobe Reader or Microsft Word. In other cases, wisptis.exe is a virus, spyware, trojan or worm!

Just right click on the file C:\windows\system32\wisptis.exe, click Properties, go to the security tab and remove all permissions except for Read permissions.

Murray

[AnnMarie]

WinTools is NOT necessarily malware It is a Windows optimizer that will also install thoses files!!!

Huh? Tell me more about "Windows Optimizer's" please Murray and could you also tell me which OS will benefit the most from installing the "Windows Optimizer"? Could you also post the install log for each OS?

[Murray S.]

AnnMarie:

As per the link I gave you...

WinTools.net Professional..

A suite of tools for increasing operating system performance. WinTools.net cleanly removes unwanted software from disk drives and dead references from the Windows registry. WinTools.net puts you in control of the Windows start up process, memory monitoring and gives you the power to customize desktop and system settings to fit your needs. Adds more speed and stability for your connection. Ensures your privacy and keep sensitive information secure. WinTools.net Professional contains tools: Clean Uninstaller, Scan Files, Scan Registry, Start Up, Tweak UI, Net Tweaker,

WinTools.net Classic

A suite of tools for increasing operating system performance. WinTools.net cleanly removes unwanted software from disk drives and dead references from the Windows registry. WinTools.net puts you in control of the Windows start up process, memory monitoring and gives you the power to customize desktop and system settings to fit your needs. WinTools.net Classic contains toolsl: Clean Uninstaller, Scan Files, Scan Registry, Start Up, Tweak UI

Seeing as you are so sceptical (or am I reading your posts wrong??), why don't YOU load the program and see what happens??

Nuff said.. I've proven my point.. Up to Tom now to do as he see's fit..

Murray

[AnnMarie]

Yeah, well I am also OrphanAnnie here Another WToolsA.exe Victim, Help me please

Do you still think that you know what you are talking about Murray?

[Welshjim]

The following is a very long thread, with lots of ideas, but at the bottom of page 2 are a couple of posts that seem to have gotten rid of WTools
http://www.windowsbbs.com/showthread...9&page=1&pp=15

AnnMarie--I am not able to access that link you provided--at least not before I gave up waiting.

[AnnMarie]

Jim, I dont know what to say. I can open that link, no problem.

Anyone else have a problem opening the link I posted?

[AnnMarie]

I was able to open and read your thread though Welshjim.

It seems that there is resistance to someone trying to help on this site. I cannot be bothered arguing any further.

Go for it guys

[P3-450]

I have no problem opening the link.