Unable to surf or get e-mails
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Thread: Unable to surf or get e-mails

  1. April 5th, 2004, 09:36 AM #1
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    lonewolf
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    Unable to surf or get e-mails

    Hi, I can connect to the net using my Sympatico dial-up but I can't surf or get my e-mail. Internet Explorer just keeps coming up "Unable to Display Page" and Outlook Express just says it can't find my mail servers. I've been on the phone with Sympatico for two days and they can't seem to fix it. I've uninstalled IE and OE and reinstalled, I've pinged and pinged again, I've run the IE repair tool, I've deleted the temp files and cookies.
    It all started after my printer froze up and I had to restart my computer since then nothing.
    "If your going to get mad at me everytime I do something stupid, then I guess I'll just have to stop doing stupid things!" - Homer J. Simpson
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  2. April 5th, 2004, 10:44 AM #2
    DELTREE
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    lonewolf, what OS are you running? I would run a Virus Scan then Adaware/Spybot then Scan Disk and Defrag.There is a lot of Viruses going around someone try to zap me the other day I got rid of it BUT my puter started to act fun so I did what I just told you and things are well. Post back after that and let us know how things are.
    Take Care
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  3. April 5th, 2004, 10:49 AM #3
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    jmtjet
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    It sounds like you may have an infected computer, and since you can't download AV updates you could have a hard time cleaning out the infection. You didn't say what AV program your using, but you still might be able to download an update to a friends computer, burn it to disk and update that way. I'm suspecting Netsky virus or a variant is the culprit. As a last resort, you can do a fresh install of Windows 98, be sure to format first as a reinstall over the top of your current installation will not clear the virus. But try all other means to solve your problem first. I Hope these suggestions help.
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  4. April 5th, 2004, 11:02 AM #4
    Daizy
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    Before you do anything drastic, see if your winsock needs to be repaired..
    Hope this helps.
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  6. April 5th, 2004, 02:26 PM #5
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    lonewolf
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    Hi, I'm using Windows 98se.
    I have Norton AV. But its old and the free updates ran out a few months ago.
    "If your going to get mad at me everytime I do something stupid, then I guess I'll just have to stop doing stupid things!" - Homer J. Simpson
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  7. April 5th, 2004, 02:48 PM #6
    Daizy
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    I have Norton AV. But its old and the free updates ran out a few months ago.
    Then once you have this machine up and running again, use something such as AVG. It's free.

    Have you tried any of the suggestions yet?
    Hope this helps.
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  8. April 5th, 2004, 03:17 PM #7
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    lonewolf
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    I have to go over to a friends and download the LSPFix file. I won't ba able to reply back for a day or so, for obvious reasons.
    Thanks again I'll let you know how it goes.
    "If your going to get mad at me everytime I do something stupid, then I guess I'll just have to stop doing stupid things!" - Homer J. Simpson
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  9. April 5th, 2004, 10:41 PM #8
    markp62
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    Internet Explorer just keeps coming up "Unable to Display Page"
    Look in your Windows folder for a file named HOSTS . That is the complete name, not Hosts.Sam or Lmhost.Sam. Rename or delete the HOSTS file.
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  11. April 8th, 2004, 11:16 AM #9
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    lonewolf
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    Hi thanks for everybodys help.
    It was the LSPFix that did the trick.
    Thanks again.
    Dave.
    "If your going to get mad at me everytime I do something stupid, then I guess I'll just have to stop doing stupid things!" - Homer J. Simpson
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  12. April 8th, 2004, 02:53 PM #10
    Daizy
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    Great news lonewolf
    Thanks for posting back to let us know.
    Hope this helps.
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