Getting just a blank screen when trying to go to "Windows Update"
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Thread: Getting just a blank screen when trying to go to "Windows Update"

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  1. #5
    Join Date
    Jun 2001
    Location
    Albuquerque, NM USA
    Posts
    14,686
    Fuelm@n--I do not think that is the Windows Update URL any longer, but it will get you there by redirect. (The actual URL is
    http://v4.windowsupdate.microsoft.com/en/default.asp )
    So that is not your problem.
    As has been mentioned your AV program could be blocking you. So could a firewall or using a proxy server. And you have to have ActiveX control settings at Enable (or Prompt) to use WinUp. (Put WinUp into your Trusted Sites to accomplish that most easily.) I cannot remember if Windows Script Host is also required, though I see jenae feels you do need it.
    If none of that helps, look here
    http://v4.windowsupdate.microsoft.com/troubleshoot/
    I understand the blank screen problem is occuring only at the WinUp site. Otherwise you could also look here
    http://www.mvps.org/inetexplorer/ans...#blank_windows
    http://support.microsoft.com/default...B;EN-US;281679
    Last edited by Welshjim; June 26th, 2003 at 02:22 PM.
    Jim
    WIN7 Ultimate SP1 64bit, IE 11, NTFS,
    cable, MS Security Essentials, Windows 7 firewall

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