Outlook 2000 error
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Thread: Outlook 2000 error

  1. #1
    Join Date
    Sep 2000
    Location
    Califon, NJ
    Posts
    161

    Outlook 2000 error

    I am receivng an error:
    "OUTLOOK.exe has generated errors and will be closed by Windows. You will need to restart the program.
    An error log is being created."
    When I try and open Outlook 2000 running under W2k Professional.
    I have uninstalled and reinstalled the software but the error continues to reappear.
    I assume the error log being created is drwatson.log which seems to have an entry regarding Outlook at the time I attempted to run it but it appears to be Greek.
    I also get an error in a log called wmiadap.log approximately the same time with a message that reads "Performance library status is corrupt." however I am not sure this has anything to do with my problem.
    Can anyone tell me what the problem is?
    Apprecaite the help...
    archerr

  2. #2
    Join Date
    Jan 2003
    Posts
    198
    try "winmgmt /clearadap" from the run prompt

  3. #3
    Join Date
    Sep 2000
    Location
    Califon, NJ
    Posts
    161

    ???

    Appreciate the reply but what does this do?
    archerr

  4. #4
    Join Date
    Jun 2002
    Location
    Kansas
    Posts
    1,171
    That command deletes the ADAP ( AutoDiscovery/AutoPurge ) information in the registry.

    Take a look at MS KB article, Error Message: OUTLOOK.exe Has Generated Errors and Will Be Closed by Windows which offers the following (which I've edited) as the first thing to try:

    CAUSE
    This behavior can occur if information in the user profile, personal folder, or information services is corrupted. This behavior can also occur if a corrupted add-in prevents the start of Outlook.
    RESOLUTION
    1. Try to open Outlook by using the /safe command line switch: Go to Start>Run and type C:\Program Files\Microsoft Office\Office\Outlook.exe /safe then click OK - substituting the correct path to Outlook.exe on your computer if different than the example given)
    2. If Outlook opens successfully by using the /safe switch, disable all add-ins. To do so:
    3. In Outlook, click the Tools menu, click Options, and then click the Other tab.
    4. Click Advanced Options, click Add-Ins, and then click to clear all of the items.
    5. Restart Outlook.
    If disabling the add-ins does not resolve the behavior, perform a search for Extend.dat and rename the file to Extend.old.
    Last edited by Miz; May 7th, 2003 at 11:09 AM.

  5. #5
    Join Date
    Sep 2000
    Location
    Califon, NJ
    Posts
    161

    Basic?

    Many Thanks...I'm finding out daily that there is nothing "to basic"
    ->R

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