I am using windows 98.

Ok, I went to both links and did exactly what was instructed. Still the same problem. So far however, I have not gotten the small window boxes. But that does happen intermittenly. So who knows if that problem is solved.

When I got an email saying virtual dr has a post for me and I click on the link, it opens up a new window and hangs there and will not open. (just like when i go to view another page from a website) Now if I hit stop and refresh it will load properly. Most times I am able to hit stop and refresh the new window I'm trying to view, and it will load, sometimes though I cannot.

When I used your steps to check inside my computer I get the following error:

MSInfo32:
This program has performed an illegial operation and will be shut down. In the details it reads:

Msinfo32 caused an invalid page fault module then goes into all the error numbers with a stack dump at the end.

To sum up:
both links got me where I needed to go, but I had to stop and refresh each page to actually view it. I have no viruses, and I followed both links as you instructed, and still nothing.