APC recall
American Power Conversion (APC) is voluntarily recalling two models of UPS devices due to a potential overheating problem. Protect yourself and your system. Check to see if your device is affected.
Products recalled
Back-UPS CS 350
Back-UPS CS 500
Note that both the 120 volt and 230 volt units are affected. The total number of devices recalled in the United States is approximately 900,000.
APC recommends that users immediately turn off the UPS unit and unplug the unit from the electrical outlet. While no injuries have been reported, there have been several reports of units overheating. In response, APC is working in conjunction with the Consumer Product Safety Commission to provide consumers with a free replacement unit.
Consumers can also identify their models by the serial numbers located on the bottom of the unit.
Serial numbers affected
AB0048 through AB0251
BB0104 through BB0251
JB0125 through JB0251
For more information, contact APC via its website at apc.com, or call 866.APC.Rely (866.272.7359).
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