We use Blue Ocean's TrackIt. It does auditing, inventory management, has some help desk capabilities too. To be honest, though, we haven't had time to really use all the tools yet. That will come when we have adequate spare time. However, we have had little problems with the program, and it is adequate for what we need. BTW, there is no remote control features...we use Dameware for our R/C needs and that program rocks!
HTH
If you'd like to check out TrackIt.....click here
Come on guys....it's all ball bearings these days.
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