Office XP Question (install)
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  1. #11
    Join Date
    Aug 2002
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    Here's the URL to the download itself, if you're using Windows 95, 98, or ME:

    http://download.microsoft.com/downlo...N-US/msicu.exe


    And here are the instructions:

    IMPORTANT: The Msicu.exe and Msicuu.exe utilities are not supported on systems where Microsoft Windows Installer 2.0 or later is installed, including Microsoft Windows XP. Follow these steps to verify your version of the Windows Installer:
    Locate Msi.dll on your computer. By default, this file is in the \Windows\System folder on Microsoft Windows 98 computers, or the \Winnt\System32 folder on Microsoft Windows NT 4.0 computers.
    Right-click Msi.dll and then click Properties.
    Click the Version tab.

    If your version is earlier than 2.0, for example 1.1, the Windows Installer CleanUp Tool is supported on your system.
    Windows 95, Windows 98, or Windows Me



    The READ ME:


    When you download the Windows Installer CleanUp Utility, simply run it. By
    default, the Setup program will install the Windows Installer CleanUp
    Utility's files to the following folder on your hard disk:

    C:\Program Files\Windows Installer CleanUp

    Note that you can install to another location if you so choose. All of the
    files used by the Windows Installer CleanUp Utility (Msicu.exe, Msicuu.exe,
    Msizap.exe, and this Readme file) are copied into this folder. A shortcut
    for the Windows Installer CleanUp Utility will be created on the Start
    menu, (point to Programs, and click Windows Installer CleanUp).

    Note that if you attempt to install the Windows Installer CleanUp Utility
    from a floppy disk, you may receive the following error messages:

    Internal Error 2724. UNINSTALL 1,

    Installation ended prematurely because of an error.

    To prevent this problem from occurring, only install the Windows Installer
    CleanUp Utility from your hard disk.

    HOW DO I RUN THE WINDOWS INSTALLER CLEANUP UTILITY?
    ---------------------------------------------------

    To run the Windows Installer CleanUp Utility, use either of the following
    methods:

    - Click the shortcut for the Windows Installer CleanUp Utility on the
    Start menu.

    -or-

    - In Microsoft System Information, click Windows Installer CleanUp on the
    Tools menu.

    When you do this, a dialog box containing the following message will
    appear:

    Continuing further will make permanent changes to your system. You may
    need to reinstall some or all applications on your system that used the
    Windows Installer technology to be installed. If you do not want to
    proceed, please press the 'Exit' button now. Choosing 'Remove' will make
    the permanent changes.

    The dialog box lists all programs that are installed on your computer that
    use Windows Installer. Because the Windows Installer CleanUp Utility also
    uses Windows Installer, it will be listed in this dialog box.

    Note that you can select multiple items in the list by holding down SHIFT
    or CTRL while you select the items.

    There are four buttons:

    Select All Selects all programs in the list.

    Clear All Unselects all programs in the list.

    Remove Removes the Windows Installer registry settings associated
    with the selected program(s).

    Exit Exits the Windows Installer CleanUp Utility.

    If you click Remove, the Windows Installer CleanUp Utility will prompt you
    with the following message:

    Warning - All items selected will be removed from the Windows Installer
    database. In order for the items to work properly, you must individually
    re-install all items selected. Select OK to continue removing product,
    Cancel to abort.

    If you click OK, the Windows Installer CleanUp Utility will remove all
    Windows Installer registry keys associated with the selected programs,
    including the entries for the programs in Control Panel under Add/Remove
    Programs. If you remove the settings for a program that is currently
    installed on your computer, the program will no longer be able to add or
    remove components or to repair itself. To prevent problems, it is
    recommended that you reinstall your programs before you use them.

    WHAT IF I RECEIVE AN ERROR MESSAGE?
    -----------------------------------

    The Windows Installer CleanUp Utility is designed to inform you if there is
    a problem. The following table lists the error messages that may be
    displayed by the Windows Installer CleanUp Utility and their causes:

    Error Message Cause
    ------------------------------------------------------------------------

    Could not remove Microsoft Office 2000 Msizap.exe could not be found,
    Troubleshooters (All Users) (error or could not be launched by the
    launching msizap.exe: 2) Windows Installer CleanUp
    Utility

    You must have Administrator rights to In order to run Msicuu.exe, you
    run this utility. must be logged on with
    administrative rights.

    This is the Windows 98/95 version of If you are running Windows NT,
    the Installer Clean Up Utility and you should run Msicuu.exe.
    will not run on Windows NT.

    This is the Windows NT version of the If you are running Windows 95
    Installer Clean Up Utility and will or Windows 98, you should run
    not run on Windows 98/95. Msicu.exe.

    DOES THE WINDOWS INSTALLER CLEANUP UTILITY CREATE A LOG FILE?
    -------------------------------------------------------------

    When you run the Windows Installer CleanUp Utility, it creates a log file
    named Msicu.log in your Windows\Temp folder. You can use this log file to
    determine what programs the Windows Installer CleanUp Utility has removed
    from your system, and support engineers can use the log file to determine
    if the Windows Installer CleanUp Utility has successfully uninstalled a
    program. Please note that the log file is cumulative; each time you use the
    Windows Installer CleanUp Utility, it appends new information to the log
    file.

    HOW DO I UNINSTALL THE WINDOWS INSTALLER CLEANUP UTILITY?
    ---------------------------------------------------------

    When you install the Windows Installer CleanUp Utility, it creates an entry
    for the Windows Installer CleanUp Utility in Control Panel under Add/Remove
    Programs. To remove the Windows Installer CleanUp Utility, select the item
    in the list of installed programs and click Add/Remove.
    First Published: Jul 29 1999 1:45PM
    Keywords: kbfile kbinfo cleaner tool
    Last edited by anarchyreigns; October 27th, 2002 at 07:33 PM.

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