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August 25th, 2002, 03:18 PM
#1
A Friend Needs Help Fast
OK Mods, Seniors and ALL, A Friend of mine in England needs Help, I'm in Wales...She has just Got Rid of the Virus "JS_Gigger.A".
So Have I...But I be on WinME and she be on Win98se... Mine gone complete after reinstalling missing files...
She has not got the Windows 98se Disk, only the Image disk as I call it from DELL Computers with Drivers etc., ...I sent her the Zip File..Fix Gigger.exe
but she is lost.. I tried to get her to follow on the comp via MSN messenger, got so far when she said she not got IE5 on its own to Reinstall after deleteing tha bad files in Reg.
She cant access her E: drive (CDrom) it keeps comeing up with error or crashing her comp... What is the Solution, anyone know...She be a complete duffer like I was once when it comes to Computers and she dont have a clue how to ReFormat...Is that what she has to do?? or is there an easier way....
Thanks All....Dennis
ASUS K8N-E Deluxe with NForce3----AMD Athlon64 3000+ @ 209.08MHz---Saphire Radeon 9600xt---Gone to HEAVEN!
Other PC is--ASUS M2N-SLI Deluxe--AMD Athlon 64 X2 Dual Core 6000+/2GB Corsair XMS2-6400C4 TwinX Dual Channel kit----ASUS GeForce 8600 GT 512 GDDR3 Silent HDTV/Dual DVI (PCI Express)
Corsair 520W Modular PSU---n a Load of Other things to numerous to mention..
I Am Me, You Are You. I Am Unique, So Are You.
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August 25th, 2002, 03:43 PM
#2
Hi there,
Just a suggestion, can she download IE from the windows update site? - that way it will reinstate any problem files.
VP
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August 25th, 2002, 04:00 PM
#3
Thanks Virtual Patiant, Will ask her that. Not sure if she's on 56K or Cable..56K will take her for ages..if i can get her to do that then i can take her through the procedure of deleteing those nasty files...Cheers.
ASUS K8N-E Deluxe with NForce3----AMD Athlon64 3000+ @ 209.08MHz---Saphire Radeon 9600xt---Gone to HEAVEN!
Other PC is--ASUS M2N-SLI Deluxe--AMD Athlon 64 X2 Dual Core 6000+/2GB Corsair XMS2-6400C4 TwinX Dual Channel kit----ASUS GeForce 8600 GT 512 GDDR3 Silent HDTV/Dual DVI (PCI Express)
Corsair 520W Modular PSU---n a Load of Other things to numerous to mention..
I Am Me, You Are You. I Am Unique, So Are You.
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August 25th, 2002, 04:01 PM
#4
Hopefully, she has the setup files for her windows copied into her c:\windows\options\cabs. Most of those recovery disks do that. Have her run windows setup from there and reinstall windows on top of itself.
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August 25th, 2002, 07:23 PM
#5
markp62, Thanks M8, I completely forgot about Windows\Cabs...
That will make it easier for her I reckon... cheers, catch you later...Dennis.
ASUS K8N-E Deluxe with NForce3----AMD Athlon64 3000+ @ 209.08MHz---Saphire Radeon 9600xt---Gone to HEAVEN!
Other PC is--ASUS M2N-SLI Deluxe--AMD Athlon 64 X2 Dual Core 6000+/2GB Corsair XMS2-6400C4 TwinX Dual Channel kit----ASUS GeForce 8600 GT 512 GDDR3 Silent HDTV/Dual DVI (PCI Express)
Corsair 520W Modular PSU---n a Load of Other things to numerous to mention..
I Am Me, You Are You. I Am Unique, So Are You.
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August 25th, 2002, 08:25 PM
#6
Have her look in C:\Windows Update Setup Files for the IE upgrade or the original IE she uses. Hit the IE Xsetup.eve [X = version number mine is 5] and install it from there. Have done it lots of times. Got tired of the long dialup download times.
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August 26th, 2002, 07:20 PM
#7
Thanks Train, C:\Windows Update Setup Files is a new one on me..Not in WinME.....I'll ask her if she got that in Win98se..if so we give it a go... Will let ya all know how this works out...Thanks..Dennis
ASUS K8N-E Deluxe with NForce3----AMD Athlon64 3000+ @ 209.08MHz---Saphire Radeon 9600xt---Gone to HEAVEN!
Other PC is--ASUS M2N-SLI Deluxe--AMD Athlon 64 X2 Dual Core 6000+/2GB Corsair XMS2-6400C4 TwinX Dual Channel kit----ASUS GeForce 8600 GT 512 GDDR3 Silent HDTV/Dual DVI (PCI Express)
Corsair 520W Modular PSU---n a Load of Other things to numerous to mention..
I Am Me, You Are You. I Am Unique, So Are You.
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August 26th, 2002, 07:35 PM
#8
Follow WhitPhils instructions and burn it to a cd.
Stick it on another hdd, where ever so you do not have to download it again. 
Helps .
EDIT: I have 98SE. Should have posted that above. 
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