Microsoft Word 97

[Scusswold]

We have am employee at our company who uses Word to create training manuals - full of screen capture images.

Every now and again some of her screen capture diagrams turn into big white spaces with a large red cross in the middle, like when images are not available on the internet.

Has anyone seen this before, and what are the likely causes - System running out of resources - virtual memory???

Thanks

T Scott

[K.K.S. Bisht]

Dear Scusswold,
There are so many questions that need to be answered and there are so many possibilities. However, there is one solution, in my opinion and I may be wrong, is as below -
Ask your training manual creator to download the images and insert links in Word document to the image pointing to the file/folder where the image resides on your network (or your local drive)

This way one does not have to download images from Internet every time one opens the manual and if one has gone through part of the manual he/she might not be interested in viewing images that have already been seen.

Of course, your training manual creator knows it that it keeps Word file size reasonable.

Regards

[PCSolutions]

I dont think tht the poster is saying that the images are downloaded from the internet. Rather that they appear loke an image would when it cannot be displayed. As a box with a red x in the top left corner

Do you have any of the service releases installed?

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Keep it simple!

[smurfy]

User is probably inserting images by "link to file" method rather than inserting into the document (makes for a smaller word.doc file size but if image file is moved or deleted, the word doc will present the missing link image.

Are the "missing" images copy and paste screen dumps or insterted images?

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Sean (Smurfy)
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Please remember that others may need to know the outcome of your problem so please keep us updated.

[Scusswold]

Yes Smurfy, the images are screen dumps. The are pasted into the document.


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Tristan Scott
[email protected]
Remember, the common fix - Reboot the User

[smurfy]

screen capture diagrams

hmmmmmm, wouldn't by any chance mean multiple picture/drawing elements "grouped" to make one picture element would it?

Going to have to do some experiments on this one.
What O/S is in use (W9x, WNT or W2000) and are the documents stored on a network drive or local disc (c:\)?


p.s. sorry kks, didn't really read your post correctly so I re-hashed a lot of what you had already stated in my first reply there

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Sean (Smurfy)
....................
Please remember that others may need to know the outcome of your problem so please keep us updated.

[Scusswold]

Win 98 - documents are stored in C:\my Documents

Screen Captures are just ALT GR + Print Screen images immediately pasted into Word

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Tristan Scott
[email protected]
Remember, the common fix - Reboot the User

[K.K.S. Bisht]

Dear smurfy,
Because we both are working on the same line, I'd rather let your seniority prevail.

We'll draw out our daggers during NZ ver Ind cricket match!

Regards