Windows won't shut down
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Thread: Windows won't shut down

  1. February 8th, 2002, 03:15 AM #1
    Dr Seven
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    Windows won't shut down

    Twice when I tried to shut windows down it wouldn't respond. On my machine it has to check the A drive before it will shut down.

    Both times it didn't check the A drive and
    then wouldn't shut down. It didn't make the noise it makes when it checks the A drive.

    Also, I recently defragged. I didn't have any program running before I tried shut down except the solitaire game.

    What can I do to fix this problem?

    Do I have to uninstall and reinstall windows?

    And if I do then do I have to back up all my files?

    Or is there some other fix for this?

    I checked HELP on my computer and it didn't
    list any problem like this.
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  2. February 8th, 2002, 07:29 AM #2
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    Steve R Jones
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    How to Troubleshoot Windows 98 Shutdown Problems
    http://support.microsoft.com/support...-US&SD=gn&FR=0

    How to Troubleshoot Windows 98 Second Edition Shutdown Problems
    http://support.microsoft.com/support...&SA=ALLKB&FR=0


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  3. February 8th, 2002, 02:44 PM #3
    Dr Seven
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    Thanks for sending these links. But my question is this: if I perform all these tests and windows shuts down ok after all these things then how will I know which one is the problem? I mean, I did a few of these things last night and windows shut down ok.

    But if it happens again then how will I know which one was the right fix? In other words, is there any thing a person can do that will produce this answer: Yes! This is definitely your problem?
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  4. February 8th, 2002, 04:44 PM #4
    weatherman436
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    http://windowsupdate.microsoft.com and download Mapped Shut down drivers.

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  6. February 9th, 2002, 07:17 AM #5
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    Steve R Jones
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    ^^Bump^^

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  7. February 9th, 2002, 08:37 AM #6
    lukeg
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    Dr Seven
    Please try doing what Steve has suggested, but do each one, one day apart or so.
    maybe even a week apart, that way when one does fix the problem you will know all about it


    Also why on earth would you play "Solitaire"
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  8. February 9th, 2002, 02:58 PM #7
    Dr Seven
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    Thanks everyone for the good suggestions.

    Sorry about splitting the topic thread. I
    didn't mean to do that.

    I will try the Help Troubleshooting Wizard and see what happens!
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