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October 18th, 2001, 03:14 PM
#5
I can't beleive it, I haven't signed onto this site in several months (thanks to all the good information I received when I first found this forum) and on the very first page is my very same problem.
A windstorm knocked out our phone, and therefore DSL, line. It was finally repaired last night, but now I can't communicate. I was also getting page fault errors anytime I launched an app that needed an internet connection. The modem is fine, the line is fine, and my ISP can communicate with my puter. They also verified their server, routers, etc are set okay and functioning. But try to sign onto anything, and it just sits there (or, in the case of IE, I get a "page cannot be found" error). I was on the phone with the ISP for two hours. It is clearly not the DSL line becuase I cannot connect by dial-up either. It is not an IE problem like the ISP said because even programs that don't connect via IE won't communicate. Either by myself before I called, or with the help of the ISP, I have done all of the following: Uninstalled and reinstalled TI ADSL, uninstalled and reinstalled the DSL software, uninstalled and reinstalled all the adapters and all the protocols, reset the internet connection settings, verified the DNS and IP properties, did the ping from dos to an IP number and to yahoo (couldn't find yahoo). After everything failed to resolve the problem, the ISP decided it must be a windows problem and elevated it to tier two, who hasn’t called me back yet. However, I also reinstalled windows just in case that was it. It wasn’t, but it did eliminate the page fault errors. I wish I could search the archives for this, but as I have no internet at home, not even dial-up, and we are prohibited from logging onto the internet at work for non-business purposes, I don’t have time. For the same reason I cannot do a search for “winsock” and see if that may be my problem. Can someone help griffin, sanford, dragon and me?
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