[RESOLVED] Windows 11 + TurboTax .. BIG Problem......

[Razor]

My wife was trying to install TurboTax for 2023 & ran into a snag. She asked for help & I have not been successful in resolving the issue.

When trying to install the CD, I get this message: SETUP.EXE-SYSTEM ERROR...THE CODE EXECUTION CANNOT PROCEED BECAUSE MSVP140.DLL WAS NOT FOUND. REINSTALLING THE PROGRAM MAY FIX THE PROBLEM. ???

I have removed any old version of TurboTax from her computer, cleared TurboTax from the registry, checked for any updates, ran CCleaner a few times, searched the web for answers, all to no avail.

I tried to do a "sfc scannow via the CMD prompt, but it wont allow, cuz I don't have admininster rights. Been at it for over 3 hours. Figured it's time for help. Please!! Thanks much!!!

[fink]

Perhaps there's a solution here:

https://ttlc.intuit.com/community/ta...ess/00/3135534

There are a few different suggestions, one of them being to download the install file rather than using the CD.

[Razor]

Cont...... I was able to figure out the admin. privilege thing. I ran the sfc scannow & it found corrupt files & fixed, but it did not resolve the
installing of the TURBOTAX issue.............

[jdc2000]

You may need to install or reinstall the Microsoft Visual C++ Redistributable Run Time software.

Possibly useful links:

https://learn.microsoft.com/en-us/cp...?view=msvc-170

https://www.tenforums.com/performanc...l-missing.html

[Razor]

FINALLY!! Was able to install the program after installing files from https://www.tenforums.com/performanc...l-missing.html. Thanks jdc for the web page.. & thanks fink, for your input....

[jdc2000]

Thanks for the update.