Hey jdc, in doing some snooping I found this situation. If I right click on the TotalAV icon, it lists various options, one of them being "trouble shooting compatibility " when I run this option, it states :

[ Settings applied:
Windows compatibility mode Windows XP (service pack2)] But when I do a system information run, I get this:[MS Windows 7 Home Premium 6.1.7601 service pack1 build7601]

So it appears that TotalAV is seeing the OS as Win XP rather than Win 7. Could that be & if so why???