I am still trying to figure out what is letting the computer shut down. The last tiem I did the ctrl + alt + delete, I noticed some other programs in there that were not in there before; msqsrv32(not responding), Rundll32 & Findfast. Did these just get in there somehow or just did not show before? We are about ready to throw this thing out the window! We are having internet problems too and posted a question on that board. Does anyone have any other suggestions that may help? I really appreciate all the advice given so far. Thanks!