Thanks for the links and ideas. I will swing by and install TFC and Malware then do a scan for him. Undoubtedly will find god knows how much junk.

Talking of which, I run XP on a 60 gb partition. Recently, I noticed it all slowing and with only around 8gb free. Did a check and found, apart from 14 gb for a VM, that System Restore and ConFig Safe taking up loads of space. Deleted very old CFS files and turned off SR (restarted again) and wow, recovered around 12 gb of space. XP now boots considerably faster and programs loading noticeably faster.

Will try to get his printer icon back to the ribbon (when did MS change the names of everything? Toolbar/Ribbon; Programs / Apps; Icons/Tiles) Thanks for the link.