I have an app that says "Play Store" and if I tap on that I get a screen that shows apps but in the upper left hand corner it says "search results for google play store" so that is how I get to the apps. There is also on the screen when I turn on the tablet, in the upper left hand corner the symbol for a magnifying glass and the word Google. If I tap on the word Google I get "check for updates". I then get a screen with three apps. "Update me, Android update checker and snapseed" and a message that says "More google play apps for check for updates. I installed "update me". tapping on this takes me to a screen with several apps that give information only about different android systems. I have reset factory settings a few times and I do not get :Google Play". Only "Play Store" to get to apps. Apps will install and some work and some say "Your hardware does not support this application, sorry! There are youtube videos for the tablet I have which is a "Thrive AT105" to update. But like you said, I would need to find someone with experience in doing this. The forum I joined for this tablet is not very responsive like Virtual Dr. is. So I am not going to try to upgrade it and use it like it is.

Thanks again!!!