I tried the "Fixit" and it didn't solve it. I tried the manually fix corrupted registry. I got to step 3 and found the line "4D36E965-E325-11CE-BFC1-08002BE10318". Step 4 say click "upper filters" in the right pane. There is no "upper filters" in the right pane. Go to step 7. It says click on "lower filters". It is not listed. Then it says if I do not see "lower filters" go to the next solution. Step 8 says "On edit menu click delete. My question is that the next resolution is what? When I select "edit" what am I suppose to be deleting. Or am I suppose to be going to the next solution?