[Inactive] Virus(?) keeps asking to load Apps

[MPTech]

I reformatted the HDD on my daughter's laptop a couple months ago and installed Win7 Ultimate 64-bit. She's doing an internship in Chicago and brought it back home this weekend, saying she had some kind of virus and it keeps asking her to load and update Applications.

I already had installed and was running MS Security Essentials.
I tried to download and install Malwarebytes and the browser wouldn't let me. It asked me to install UPlayer Video Player and also to upgrade my Codec. It also asked me to load Browser Safeguard and install Cinaplay. When I opened the Google page, I got a message "Internet Explorer blocked this website from displaying content with security certificate errors".
It also opened a webpage for "RussianBrides.com" (I thought that one was funny.)

ok, I did run: (I downloaded them on another PC / jumpdrive and installed them)
> MS Security Essentials
> Malwarebytes
> Superantispyware
all with the most current upgrades.

I found several malicious items and removed all of them, but still getting these re-directs.

Any suggestions please.

[Train]

Looks like time to do this
http://discussions.virtualdr.com/sho...d-4-28-2013%29

Hate to say that, but some of those things are something else.

[MPTech]

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16720
Run by Megan at 22:12:35 on 2013-10-26
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.2980.1463 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\SysWOW64\Rundll32.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe
C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe
C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
uURLSearchHooks: InternetHelper3.1 Toolbar: {07cbf788-1359-421b-a4e3-5a8d041b90a3} - C:\Program Files (x86)\InternetHelper3.1\prxtbInt0.dll
mURLSearchHooks: InternetHelper3.1 Toolbar: {07cbf788-1359-421b-a4e3-5a8d041b90a3} - C:\Program Files (x86)\InternetHelper3.1\prxtbInt0.dll
mWinlogon: Userinit = userinit.exe,
BHO: InternetHelper3.1 Toolbar: {07cbf788-1359-421b-a4e3-5a8d041b90a3} - C:\Program Files (x86)\InternetHelper3.1\prxtbInt0.dll
BHO: SySaver: {2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3} - C:\Users\Megan\AppData\Local\SySaver\temp.dat
BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX86\Microsoft Office\Office15\OCHelper.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX86\Microsoft Office\Office15\URLREDIR.DLL
BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX86\Microsoft Office\Office15\GROOVEEX.DLL
TB: InternetHelper3.1 Toolbar: {07CBF788-1359-421B-A4E3-5A8D041B90A3} - C:\Program Files (x86)\InternetHelper3.1\prxtbInt0.dll
TB: InternetHelper3.1 Toolbar: {07cbf788-1359-421b-a4e3-5a8d041b90a3} - C:\Program Files (x86)\InternetHelper3.1\prxtbInt0.dll
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
uRun: [BackgroundContainer] "C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Megan\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun
mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [Conime] C:\Windows\System32\conime.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
dRunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX86\Microsoft Office\Office15\ONBttnIE.dll
IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX86\Microsoft Office\Office15\OCHelper.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX86\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{FDA1F8F4-BA0E-45C6-9815-C5C684C42965} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{FDA1F8F4-BA0E-45C6-9815-C5C684C42965}\144545639363 : DHCPNameServer = 192.168.1.254
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX86\Microsoft Office\Office15\MSOSB.DLL
SSODL: WebCheck - <orphaned>
x64-BHO: LyricsParty-15: {11111111-1111-1111-1111-110411381186} -
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\office15\OCHelper.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\URLREDIR.DLL
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\office15\GROOVEEX.DLL
x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [BTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Run: [EKIJ5000StatusMonitor] C:\Windows\System32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\office15\OCHelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-6-18 247216]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2013-10-10 144152]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2013-9-7 98208]
R2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® + High Speed Service;C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [2012-3-15 659976]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2011-10-18 936272]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2011-10-18 1001808]
R2 BTHSSecurityMgr;Intel(R) Centrino(R) Wireless Bluetooth(R) + High Speed Security Service;C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2012-4-23 135952]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe [2013-3-15 395640]
R2 Kodak AiO Status Monitor Service;Kodak AiO Status Monitor Service;C:\Program Files (x86)\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe [2013-1-15 780152]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-6-18 139616]
R2 OfficeSvc;Microsoft Office Service;C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [2013-10-25 1907896]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2013-9-7 2656280]
R2 ZeroConfigService;Intel(R) PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2012-6-25 3325232]
R3 AMPPAL;Intel® Centrino® Wireless Bluetooth® + High Speed Virtual Adapter;C:\Windows\System32\drivers\AmpPal.sys [2012-3-15 198144]
R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [2011-10-18 1354064]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\drivers\btmaux.sys [2011-8-29 53760]
R3 btmhsf;btmhsf;C:\Windows\System32\drivers\btmhsf.sys [2011-10-10 288768]
R3 iBtFltCoex;iBtFltCoex;C:\Windows\System32\drivers\iBtFltCoex.sys [2011-10-11 59904]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2013-9-6 317440]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-8-12 366600]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2011-9-13 95744]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2011-9-13 212992]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 AMPPALP;Intel® Centrino® Wireless Bluetooth® + High Speed Protocol;C:\Windows\System32\drivers\AmpPal.sys [2012-3-15 198144]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2012-6-25 272688]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2013-10-3 178760]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-9-7 20992]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2013-9-7 250984]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-9-8 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-9-8 1255736]
.
=============== Created Last 30 ================
.
2013-10-27 02:59:05 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{7354490F-64D8-4C2B-8344-E1C3FC80A59A}\mpengine.dll
2013-10-26 03:01:34 814800 ----a-w- C:\ProgramData\Microsoft\ClickToRun\{9AC08E99-230B-47e8-9721-4577B7F124EA}\integrator.exe
2013-10-26 02:55:32 -------- d-----w- C:\ProgramData\regid.1991-06.com.microsoft
2013-10-26 02:48:44 -------- d-----w- C:\Program Files\Microsoft Office 15
2013-10-26 02:46:28 -------- d-----w- C:\Windows\System32\appmgmt
2013-10-26 02:23:40 -------- d-----w- C:\Users\Megan\AppData\Roaming\SUPERAntiSpyware.com
2013-10-26 02:23:29 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2013-10-26 02:23:29 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2013-10-26 00:21:13 10280728 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-10-26 00:13:52 -------- d-----w- C:\Users\Megan\AppData\Local\Programs
2013-10-26 00:13:24 -------- d-----w- C:\Users\Megan\AppData\Roaming\Malwarebytes
2013-10-26 00:12:49 -------- d-----w- C:\ProgramData\Malwarebytes
2013-10-26 00:12:47 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-10-26 00:12:47 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-10-26 00:01:55 -------- d-----w- C:\Users\Megan\AppData\Local\ElevatedDiagnostics
2013-10-20 06:09:39 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-20 06:09:39 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-10-20 06:02:47 -------- d-----w- C:\Program Files (x86)\Flash Player Pro
2013-10-20 06:00:29 965008 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2013-10-20 06:00:23 965000 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{96F32A0D-F83F-4367-B3C2-1DE65F45C7B5}\gapaengine.dll
2013-10-17 02:12:53 -------- d-----w- C:\Users\Megan\AppData\Local\SySaver
2013-10-17 02:12:18 -------- d-----w- C:\Users\Megan\AppData\Roaming\defaulttab
2013-10-17 02:11:32 -------- d-----w- C:\Program Files (x86)\SearchProtect
2013-10-17 02:11:11 -------- d-----w- C:\Users\Megan\AppData\Roaming\SearchProtect
2013-10-17 02:11:10 -------- d-----w- C:\Program Files (x86)\Conduit
2013-10-17 02:10:46 -------- d-----w- C:\ProgramData\Conduit
2013-10-17 02:10:44 -------- d-----w- C:\Users\Megan\AppData\Local\Conduit
2013-10-17 02:10:44 -------- d-----w- C:\Program Files (x86)\InternetHelper3.1
2013-10-08 23:21:54 124112 ----a-w- C:\Windows\System32\PresentationCFFRasterizerNative_v0300.dll
2013-10-08 23:21:54 102608 ----a-w- C:\Windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
2013-10-08 23:21:53 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2013-10-08 23:21:53 983488 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2013-10-08 23:21:53 52736 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2013-10-08 23:21:53 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys
2013-10-08 23:21:52 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys
2013-10-08 23:21:52 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2013-10-08 23:21:52 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2013-10-08 23:21:52 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
2013-10-03 06:48:40 829264 ----a-w- C:\Windows\System32\msvcr100.dll
2013-10-03 06:48:40 773968 ----a-w- C:\Windows\SysWow64\msvcr100.dll
2013-10-03 06:48:40 608080 ----a-w- C:\Windows\System32\msvcp100.dll
2013-10-03 06:48:40 421200 ----a-w- C:\Windows\SysWow64\msvcp100.dll
2013-09-28 18:15:30 -------- d-----w- C:\Users\Megan\AppData\Local\Apple Computer
2013-09-28 18:15:20 33240 ----a-w- C:\Windows\System32\drivers\GEARAspiWDM.sys
2013-09-28 18:14:46 -------- d-----w- C:\Program Files\iPod
2013-09-28 18:14:45 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-09-28 18:14:45 -------- d-----w- C:\Program Files (x86)\iTunes
2013-09-28 18:14:44 -------- d-----w- C:\Program Files\iTunes
2013-09-28 18:14:04 -------- d-----w- C:\Users\Megan\AppData\Local\Apple
2013-09-28 18:12:36 -------- d-----w- C:\Program Files\Bonjour
2013-09-28 18:12:36 -------- d-----w- C:\Program Files (x86)\Bonjour
.
==================== Find3M ====================
.
2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-09-22 22:54:51 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-09-22 21:23:02 1054720 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2013-09-22 21:23:00 226304 ----a-w- C:\Windows\System32\elshyph.dll
2013-09-22 21:23:00 185344 ----a-w- C:\Windows\SysWow64\elshyph.dll
2013-09-22 21:18:49 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-09-22 21:13:52 1887232 ----a-w- C:\Windows\System32\d3d11.dll
2013-09-22 21:13:52 1505280 ----a-w- C:\Windows\SysWow64\d3d11.dll
2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-09-11 02:16:25 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll
2013-09-11 02:16:23 175616 ----a-w- C:\Windows\System32\msclmd.dll
2013-09-07 06:04:10 889416 ----a-w- C:\Users\Megan\AppData\Roaming\dotNetFx40_Full_setup.exe
2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys
2013-08-02 02:23:53 5550528 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-08-02 02:15:44 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-08-02 02:15:03 362496 ----a-w- C:\Windows\System32\wow64win.dll
2013-08-02 02:15:03 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-08-02 02:15:03 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2013-08-02 02:14:57 215040 ----a-w- C:\Windows\System32\winsrv.dll
2013-08-02 02:14:11 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2013-08-02 02:13:34 424448 ----a-w- C:\Windows\System32\KernelBase.dll
2013-08-02 01:59:30 3968960 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-02 01:59:30 3913664 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-08-02 01:51:23 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-08-02 01:50:42 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-08-02 01:50:42 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2013-08-02 01:09:17 338432 ----a-w- C:\Windows\System32\conhost.exe
2013-08-02 00:59:09 112640 ----a-w- C:\Windows\System32\smss.exe
2013-08-02 00:45:37 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-08-02 00:45:36 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-08-02 00:45:35 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-08-02 00:45:34 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-08-02 00:43:05 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
.
============= FINISH: 22:13:45.66 ===============

[MPTech]

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume2
Install Date: 9/6/2013 11:31:08 PM
System Uptime: 10/26/2013 9:46:20 PM (1 hours ago)
.
Motherboard: Dell Inc. | | 05TM8C
Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz | CPU | 798/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 278 GiB total, 157.605 GiB free.
D: is CDROM (UDF)
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Ethernet Controller
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_04D71028&REV_05\4&2FF9919C&0&00E4
Manufacturer:
Name: Ethernet Controller
PNP Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_04D71028&REV_05\4&2FF9919C&0&00E4
Service:
.
Class GUID:
Description: SM Bus Controller
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04D71028&REV_05\3&11583659&0&FB
Manufacturer:
Name: SM Bus Controller
PNP Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04D71028&REV_05\3&11583659&0&FB
Service:
.
==== System Restore Points ===================
.
RP24: 9/17/2013 6:39:21 PM - Windows Update
RP25: 9/20/2013 10:56:43 PM - Installed Compatibility Pack for the 2007 Office system
RP26: 9/21/2013 12:26:59 PM - Windows Update
RP27: 9/22/2013 4:05:38 PM - Windows Update
RP28: 9/24/2013 7:42:58 PM - Windows Update
RP30: 9/28/2013 1:18:07 AM - Windows Modules Installer
RP31: 9/28/2013 12:07:24 PM - Windows Update
RP32: 9/28/2013 1:14:08 PM - Installed iTunes
RP33: 10/1/2013 6:13:42 PM - Windows Update
RP34: 10/6/2013 8:58:01 PM - Windows Update
RP35: 10/9/2013 7:54:14 PM - Windows Update
RP36: 10/13/2013 12:46:02 AM - Windows Update
RP37: 10/16/2013 9:41:29 PM - Windows Update
RP38: 10/23/2013 7:12:11 PM - Windows Update
RP39: 10/25/2013 9:45:07 PM - Removed Microsoft Office XP Standard for Students and Teachers
RP40: 10/25/2013 9:47:50 PM - Removed Compatibility Pack for the 2007 Office system
RP41: 10/26/2013 9:58:23 PM - Windows Update
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
aioprnt
aioscnnr
AMD APP SDK Runtime
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Install Manager
Bonjour
CCleaner
center
Dell System Detect Bootstrapper
Dell Touchpad
essentials
Flash Player Pro V5.4
Google Talk Plugin
Intel PROSet Wireless
Intel(R) Display Audio Driver
Intel(R) Management Engine Components
Intel(R) PROSet/Wireless for Bluetooth(R) + High Speed
Intel(R) PROSet/Wireless Software for Bluetooth(R) Technology
Intel® PROSet/Wireless WiFi Software
iTunes
Kodak AIO Printer
KODAK AiO Software
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Office Professional Plus 2013 - en-us
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
ocr
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Licensing Component
Office 15 Click-to-Run Localization Component
PreReq
PrintProjects
Quickset64
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Renesas Electronics USB 3.0 Host Controller Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
SUPERAntiSpyware
SySaver
.
==== Event Viewer Messages From Past Week ========
.
10/25/2013 7:09:35 PM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
10/25/2013 7:09:35 PM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.
10/25/2013 7:01:17 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
10/25/2013 7:00:59 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
10/25/2013 7:00:59 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
10/25/2013 7:00:57 PM, Error: Service Control Manager [7001] - The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error: The dependency service or group failed to start.
10/25/2013 7:00:57 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
10/25/2013 7:00:57 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
10/25/2013 7:00:56 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
10/25/2013 7:00:49 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
10/25/2013 7:00:41 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD CSC DfsC discache MpFilter NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
10/25/2013 7:00:35 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
10/25/2013 7:00:35 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
10/25/2013 7:00:35 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
10/25/2013 7:00:35 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
10/25/2013 7:00:35 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
10/25/2013 7:00:35 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
10/25/2013 7:00:35 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
10/25/2013 7:00:35 PM, Error: Service Control Manager [7001] - The Microsoft Network Inspection System service depends on the Microsoft Malware Protection Driver service which failed to start because of the following error: A device attached to the system is not functioning.
10/25/2013 7:00:35 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
10/25/2013 7:00:35 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
10/25/2013 7:00:35 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
10/25/2013 6:44:07 PM, Error: BTHUSB [17] - The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.
10/25/2013 11:51:17 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
10/23/2013 6:54:11 PM, Error: Service Control Manager [7034] - The Bluetooth Media Service service terminated unexpectedly. It has done this 1 time(s).
.
==== End Of File ===========================

[MPTech]

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.10.25.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16721
Megan :: MEGAN-PC [administrator]

10/26/2013 10:43:59 PM
mbam-log-2013-10-26 (22-43-59).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 196929
Time elapsed: 4 minute(s), 6 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

[Midknyte]

Next time, create a new thread in the ICU. Moving this thread there now.

[MPTech]

Thanks Midknyte!
I'd appreciate some advice with getting this resolved quickly, my daughter is heading back to Chicago today. (I realize that may not allow enough time, so I'll fix whatever I can today and pick it back up over the Thanksgiving holiday.)

Thanks guys.

[Broni]

Please, observe following rules:

• Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
• If you're stuck, or you're not sure about certain step, always ask before doing anything else.
• Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
• Never run more than one scan at a time.
• Keep updating me regarding your computer behavior, good, or bad.
• The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
• If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
• I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

================================

Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.

• Close all the running programs
• Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
• Otherwise just double-click on RogueKiller.exe
• Pre-scan will start. Let it finish.
• Click on SCAN button.
• Wait until the Status box shows Scan Finished
• Click on Delete.
• Wait until the Status box shows Deleting Finished.
• Click on Report and copy/paste the content of the Notepad into your next reply.
• RKreport.txt could also be found on your desktop.
• If more than one log is produced post all logs.
• If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

Create new restore point before proceeding with the next step....
How to: http://www.smartestcomputing.us.com/...t-all-windows/

Download Malwarebytes Anti-Rootkit (MBAR) from HERE

• Unzip downloaded file.
• Open the folder where the contents were unzipped and run mbar.exe
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
• Wait while the system shuts down and the cleanup process is performed.
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

[Broni]

Still with me?