[RESOLVED] Updates Will Not Load

[pipercub]

I get the message "windows 6.1-kb2552343-x86.msu is already installed on this computer" So I went through the list of updates and could not find it as being installed or having failed. I did get a validation code though!

[SpywareDr]

Have you tried a "sfc /scannow" and "chkdsk /f" to ensure your files are okay?

[pipercub]

I ran "chkdsk" /f and "sfc /scannow". chkdsk did not find any problems but sfc /scannow did and asked if I wanted to see the log. When I typed in the command it said I did not have permission to access the log. I ran chkdsk /f and sfc /scannow and both said all was good. The view the log command did not come up again.

[SpywareDr]

Check and see if kb2552343 is there again. Click the Start orb, type in appwiz.cpl, press [Enter], click the "View installed updates" on the left, up at the top right, in the search box, type in kb2552343 and press [Enter]. Is it there?

[pipercub]

yes, it is there

[SpywareDr]

Then you're good to go.

If you want it reinstalled, right-click it and select uninstall, then click the Start button > All Programs > Windows Update.