[Inactive] Rootkit Suspected (as reported by ComboFix)
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Thread: [Inactive] Rootkit Suspected (as reported by ComboFix)

  1. #1
    Join Date
    Jun 2013
    Location
    MERRILLVILLE, IN
    Posts
    1

    Question [Inactive] Rootkit Suspected (as reported by ComboFix)

    1. Windows Firewall now turned on. (Was off...?)
    2a. Ran Norton AV Removal tool.
    2b. Avast, (suspected it was not downloaded from a trusted source,) was uninstalled, reinstalled, updated, quickscanned, and full scanned at boot.
    ==
    DDS.txt
    ==
    DDS (Ver_2012-11-20.01) - NTFS_x86
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22
    Run by Dennis T Lemon at 10:16:55 on 2013-06-22
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2023.1007 [GMT -5:00]
    .
    AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
    .
    ============== Running Processes ================
    .
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Documents and Settings\Dennis T Lemon\Local Settings\Application Data\CrossLoop\CrossLoopService.exe
    c:\WINDOWS\system32\IFXSPMGT.exe
    c:\WINDOWS\system32\IFXTCS.exe
    C:\Program Files\Microsoft LifeCam\MSCamS32.exe
    c:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
    C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\WINDOWS\System32\alg.exe
    c:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\Program Files\Google\Chrome\Application\chrome.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\WINDOWS\system32\svchost.exe -k DcomLaunch
    C:\WINDOWS\system32\svchost.exe -k rpcss
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\svchost.exe -k NetworkService
    C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
    C:\WINDOWS\System32\svchost.exe -k HPZ12
    C:\WINDOWS\System32\svchost.exe -k HPZ12
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\WINDOWS\system32\svchost.exe -k LocalService
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://msn.com/
    dURLSearchHooks: {38e3a123-98e8-46fc-8729-f4b49de90555} - <orphaned>
    BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - c:\program files\hp\smart web printing\hpswp_printenhancer.dll
    BHO: HP Print Clips: {053F9267-DC04-4294-A72C-58F732D338C0} - c:\program files\hp\smart web printing\hpswp_framework.dll
    BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\ie\rndlbrowserrecordplugin.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
    BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - <orphaned>
    BHO: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - <orphaned>
    BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
    BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Free Download Manager: {CC59E0F9-7E43-44FA-9FAA-8377850BF205} -
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
    uRun: [Weather] c:\program files\aws\weatherbug\Weather.exe 1
    uRun: [Facebook Update] "c:\documents and settings\dennis t lemon\local settings\application data\facebook\update\FacebookUpdate.exe" /c /nocrashserver
    mRun: [RTHDCPL] RTHDCPL.EXE
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
    mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
    mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
    mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
    uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
    uPolicies-Explorer: NoDriveAutoRun = dword:67108863
    uPolicies-Explorer: NoDrives = dword:0
    mPolicies-Explorer: NoDriveAutoRun = dword:67108863
    mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
    mPolicies-Explorer: NoDrives = dword:0
    mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
    mPolicies-Explorer: NoDriveAutoRun = dword:67108863
    IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
    IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    .
    INFO: HKCU has more than 50 listed domains.
    If you wish to scan all of them, select the 'Force scan all domains' option.
    .
    DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/3.0.1.0/GarminAxControl.CAB
    DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
    DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.10.115.cab
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1346301924004
    DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} -
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    DPF: {EBF85371-A38F-485B-B28F-0B4C82D25937} - hxxp://update.hpphoto.com/download/HPSWUpdate.ocx
    TCP: NameServer = 192.168.1.1
    TCP: Interfaces\{2EDD693B-36DC-4762-A878-757B40AD177E} : DHCPNameServer = 192.168.1.1
    Notify: IfxWlxEN - IfxWlxEN.dll
    Notify: igfxcui - igfxdev.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\28.0.1500.52\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\documents and settings\dennis t lemon\application data\mozilla\firefox\profiles\qj05mi8j.default\
    FF - prefs.js: browser.startup.homepage - hxxp://google.com
    FF - plugin: c:\documents and settings\all users\application data\id software\quakelive\npquakezero.dll
    FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlchromebrowserrecordext.dll
    FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlhtml5videoshim.dll
    FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlpepperflashvideoshim.dll
    FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\npdlplugin.dll
    FF - plugin: c:\documents and settings\dennis t lemon\local settings\application data\facebook\video\skype\npFacebookVideoCalling.dll
    FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
    FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
    FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
    FF - plugin: c:\program files\google\update\1.3.21.145\npGoogleUpdate3.dll
    FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\program files\real\realplayer\netscape6\nprpplugin.dll
    FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_224.dll
    FF - ExtSQL: 2013-06-22 03:42; {20a82645-c095-46ed-80e3-08825760534b}; c:\documents and settings\dennis t lemon\application data\mozilla\firefox\profiles\qj05mi8j.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}.xpi
    FF - ExtSQL: 2013-06-22 03:49; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; c:\documents and settings\dennis t lemon\application data\mozilla\firefox\profiles\qj05mi8j.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
    FF - ExtSQL: !HIDDEN! 2010-11-11 18:42; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 aswRvrt;aswRvrt;c:\windows\system32\drivers\aswRvrt.sys [2013-6-22 49376]
    R0 aswVmm;aswVmm;c:\windows\system32\drivers\aswVmm.sys [2013-6-22 174664]
    R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-11-20 64288]
    R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2013-6-22 765736]
    R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2013-6-22 368944]
    R1 PersonalSecureDrive;PersonalSecureDrive;c:\windows\system32\drivers\psd.sys [2006-4-7 31104]
    R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2013-6-22 29816]
    R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2013-6-22 66336]
    R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2013-6-22 46808]
    R2 CrossLoopService;CrossLoop Service;c:\documents and settings\dennis t lemon\local settings\application data\crossloop\CrossLoopService.exe [2011-2-4 560848]
    R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;c:\program files\realnetworks\realdownloader\rndlresolversvc.exe [2012-11-29 38608]
    R3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;c:\windows\system32\drivers\nx6000.sys [2012-2-16 30576]
    S0 vaeagt;vaeagt;c:\windows\system32\drivers\htqqses.sys --> c:\windows\system32\drivers\htqqses.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 FastFreeConverterUpdt;FastFreeConverterUpdt;c:\program files\fast free converter\FastFreeConverterUpdt.exe [2012-11-26 687104]
    S3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2006-4-25 36608]
    S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
    S3 MFE_RR;MFE_RR;\??\c:\docume~1\admini~1\locals~1\temp\mfe_rr.sys --> c:\docume~1\admini~1\locals~1\temp\mfe_rr.sys [?]
    S3 SWDUMon;SWDUMon;c:\windows\system32\drivers\SWDUMon.sys [2013-5-24 13464]
    S3 tvnserver;TightVNC Server;c:\documents and settings\dennis t lemon\local settings\application data\crossloop\tvnserver.exe [2011-2-4 814080]
    S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2010-9-9 14336]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
    .
    =============== Created Last 30 ================
    .
    2013-06-22 11:37:48 765736 ----a-w- c:\windows\system32\drivers\aswSnx.sys
    2013-06-22 11:37:48 174664 ----a-w- c:\windows\system32\drivers\aswVmm.sys
    2013-06-22 11:37:47 66336 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
    2013-06-22 11:37:47 49376 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
    2013-06-22 11:36:25 41664 ----a-w- c:\windows\avastSS.scr
    2013-06-22 09:29:15 -------- d-----w- c:\documents and settings\all users\application data\Sophos
    2013-06-22 09:29:11 73728 ----a-r- c:\documents and settings\dennis t lemon\application data\microsoft\installer\{b829e117-d072-41ea-9606-9826a38d34c1}\SVRTgui.exe1_810EDD9E2F0A4E2BACF86673C38D9F48.exe
    2013-06-22 09:29:11 73728 ----a-r- c:\documents and settings\dennis t lemon\application data\microsoft\installer\{b829e117-d072-41ea-9606-9826a38d34c1}\SVRTgui.exe_810EDD9E2F0A4E2BACF86673C38D9F48.exe
    2013-06-22 09:29:11 73728 ----a-r- c:\documents and settings\dennis t lemon\application data\microsoft\installer\{b829e117-d072-41ea-9606-9826a38d34c1}\ARPPRODUCTICON.exe
    2013-06-22 09:29:04 -------- d-----w- c:\program files\Sophos
    2013-06-22 09:03:26 81920 ----a-w- c:\windows\eSellerateControl350.dll
    2013-06-22 09:03:26 356352 ----a-w- c:\windows\eSellerateEngine.dll
    2013-06-22 09:03:26 274432 ----a-w- c:\windows\system32\ssleay32.dll
    2013-06-22 09:03:26 1122304 ----a-w- c:\windows\system32\libeay32.dll
    2013-06-22 09:03:25 -------- d-----w- c:\program files\Free Download Manager Removal Tool
    2013-06-22 08:41:34 -------- d-----w- c:\documents and settings\dennis t lemon\local settings\application data\Mozilla
    2013-06-22 03:35:27 -------- d-sha-r- C:\cmdcons
    2013-06-22 03:30:23 98816 ----a-w- c:\windows\sed.exe
    2013-06-22 03:30:23 256000 ----a-w- c:\windows\PEV.exe
    2013-06-22 03:30:23 208896 ----a-w- c:\windows\MBR.exe
    2013-06-22 03:28:16 -------- d-----w- C:\temp
    2013-06-09 18:39:10 -------- d-----w- c:\documents and settings\dennis t lemon\local settings\application data\Facebook
    2013-05-25 03:51:01 -------- d-----w- c:\program files\Omiga Plus
    2013-05-25 03:51:01 -------- d-----w- c:\documents and settings\dennis t lemon\application data\Omiga Plus
    2013-05-25 02:19:13 -------- d-----w- c:\documents and settings\dennis t lemon\local settings\application data\HuluDesktop
    2013-05-25 01:51:12 -------- d-----w- c:\program files\Fast Free Converter
    2013-05-25 01:42:28 13464 ----a-w- c:\windows\system32\drivers\SWDUMon.sys
    2013-05-25 01:41:56 -------- d-----w- c:\documents and settings\dennis t lemon\local settings\application data\SlimWare Utilities Inc
    .
    ==================== Find3M ====================
    .
    2013-06-12 11:57:33 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2013-06-12 11:57:33 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
    2013-05-24 21:03:39 0 ----a-w- c:\windows\system32\TempWmicBatchFile.bat
    2013-05-08 06:10:12 421200 ----a-w- c:\windows\system32\msvcp100.dll
    2013-05-07 22:30:06 920064 ----a-w- c:\windows\system32\wininet.dll
    2013-05-07 22:30:05 43520 ------w- c:\windows\system32\licmgr10.dll
    2013-05-07 22:30:05 1469440 ------w- c:\windows\system32\inetcpl.cpl
    2013-05-07 21:53:29 385024 ------w- c:\windows\system32\html.iec
    2013-05-03 01:30:20 2149888 ------w- c:\windows\system32\ntoskrnl.exe
    2013-05-03 00:38:17 2028544 ------w- c:\windows\system32\ntkrnlpa.exe
    2013-04-10 01:31:19 1876352 ------w- c:\windows\system32\win32k.sys
    2013-04-04 19:50:32 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
    2013-03-26 22:53:57 74752 ------w- c:\windows\system32\cryptdlg.dll
    2013-03-26 22:53:57 601600 ----a-w- c:\windows\system32\crypt32.dll
    .
    ============= FINISH: 10:17:07.53 ===============

    ==
    Attach.txt
    ==
    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows XP Professional
    Boot Device: \Device\Harddisk0\DP(1)0x7e00-0x7470980400+1
    Install Date: 11/11/2010 2:52:45 PM
    System Uptime: 6/22/2013 9:35:30 AM (1 hours ago)
    .
    Motherboard: Hewlett-Packard | | 0A58h
    Processor: Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz | XU1 PROCESSOR | 1862/1066mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 466 GiB total, 447.763 GiB free.
    D: is CDROM ()
    E: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    Description: PS/2 Compatible Mouse
    Device ID: ACPI\PNP0F13\4&696F438&0
    Manufacturer: Microsoft
    Name: PS/2 Compatible Mouse
    PNP Device ID: ACPI\PNP0F13\4&696F438&0
    Service: i8042prt
    .
    Class GUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
    Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Device ID: ACPI\PNP0303\4&696F438&0
    Manufacturer: (Standard keyboards)
    Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    PNP Device ID: ACPI\PNP0303\4&696F438&0
    Service: i8042prt
    .
    ==== System Restore Points ===================
    .
    RP1: 6/22/2013 4:55:33 AM - System Checkpoint
    RP2: 6/22/2013 6:36:02 AM - avast! Free Antivirus Setup
    .
    ==== Installed Programs ======================
    .
    32 Bit HP CIO Components Installer
    6000 Sound Effects
    AbiWord 2.8.6
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader X (10.1.7)
    AIO_Scan
    avast! Free Antivirus
    BufferChm
    C4200
    C4200_doccd
    c4200_Help
    CCleaner
    Copy
    CrossLoop 2.74
    CustomerResearchQFolder
    Destination Component
    DeviceDiscovery
    DeviceManagementQFolder
    DocProc
    DocProcQFolder
    eSupportQFolder
    Facebook Video Calling 1.2.0.287
    Google Chrome
    Google Earth
    Google Update Helper
    Hewlett-Packard ACLM.NET v1.1.0.0
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    HP Customer Participation Program 9.0
    HP Embedded Security for ProtectTools
    HP Imaging Device Functions 9.0
    HP OCR Software 9.0
    HP Photosmart All-In-One Software 9.0
    HP Photosmart Essential 3.5
    HP Product Assistant
    HP Product Detection
    HP ProtectTools Security Manager 2.00 D3
    HP Smart Web Printing
    HP Solution Center 9.0
    HP Update
    HPDiagnosticAlert
    HPPhotoSmartDiscLabelContent1
    HPPhotosmartEssential
    HPProductAssistant
    HPSSupply
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) Management Engine Interface
    Intel(R) Network Connections Drivers
    Java Auto Updater
    Java(TM) 6 Update 22
    K-Lite Codec Pack 6.5.0 (Full)
    Malwarebytes Anti-Malware version 1.75.0.1300
    MarketResearch
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2698023)
    Microsoft .NET Framework 1.1 Security Update (KB2742597)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft Base Smart Card Cryptographic Service Provider Package
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Corporation
    Microsoft LifeCam
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft XML Parser
    Mozilla Firefox 21.0 (x86 en-US)
    MSN
    MSVCRT
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Picasa 3
    Presto! VideoWorks 4.5
    PS_AIO_ProductContext
    PS_AIO_Software
    PS_AIO_Software_min
    PSSWCORE
    PunkBuster Services
    Quake Live Mozilla Plugin
    RealDownloader
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealNetworks - Microsoft Visual C++ 2010 Runtime
    Realtek High Definition Audio Driver
    RealUpgrade 1.1
    Scan
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
    Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
    Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB2647516)
    Security Update for Windows Internet Explorer 8 (KB2675157)
    Security Update for Windows Internet Explorer 8 (KB2699988)
    Security Update for Windows Internet Explorer 8 (KB2722913)
    Security Update for Windows Internet Explorer 8 (KB2744842)
    Security Update for Windows Internet Explorer 8 (KB2761465)
    Security Update for Windows Internet Explorer 8 (KB2792100)
    Security Update for Windows Internet Explorer 8 (KB2797052)
    Security Update for Windows Internet Explorer 8 (KB2799329)
    Security Update for Windows Internet Explorer 8 (KB2809289)
    Security Update for Windows Internet Explorer 8 (KB2817183)
    Security Update for Windows Internet Explorer 8 (KB2829530)
    Security Update for Windows Internet Explorer 8 (KB2838727)
    Security Update for Windows Internet Explorer 8 (KB2847204)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows XP (KB2839229)
    Segoe UI
    SolutionCenter
    Sophos Virus Removal Tool
    Status
    Toolbox
    TrayApp
    UnloadSupport
    Update for Microsoft .NET Framework 3.5 SP1 (KB2836940)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
    Update for Microsoft .NET Framework 4 Extended (KB2468871)
    Update for Microsoft .NET Framework 4 Extended (KB2533523)
    Update for Microsoft .NET Framework 4 Extended (KB2600217)
    Update for Microsoft .NET Framework 4 Extended (KB2836939)
    Update for Windows Internet Explorer 8 (KB2362765)
    Update for Windows Internet Explorer 8 (KB2447568)
    Update for Windows Internet Explorer 8 (KB2598845)
    Update for Windows Internet Explorer 8 (KB2632503)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows XP (KB2808679)
    VideoToolkit01
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    WeatherBug
    WebFldrs XP
    WebReg
    Windows Internet Explorer 8
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Messenger
    Windows Live Sign-in Assistant
    Windows Live Upload Tool
    Windows Management Framework Core
    Windows Media Format 11 runtime
    Windows Media Player 11
    .
    ==== Event Viewer Messages From Past Week ========
    .
    6/22/2013 4:21:13 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Fips i8042prt intelppm
    6/22/2013 3:06:01 AM, error: Service Control Manager [7034] - The FastFreeConverterUpdt service terminated unexpectedly. It has done this 1 time(s).
    6/22/2013 3:03:33 AM, error: Service Control Manager [7034] - The CrossLoop Service service terminated unexpectedly. It has done this 1 time(s).
    6/22/2013 2:17:54 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the service.
    6/22/2013 2:17:24 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the avast! Antivirus service.
    6/21/2013 8:08:53 PM, error: Dhcp [1002] - The IP address lease 192.168.1.3 for the Network Card with network address 000FFE4B8B26 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
    6/21/2013 10:47:03 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: i8042prt
    6/21/2013 10:40:32 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswRvrt aswSnx aswSP aswTdi aswVmm Fips i8042prt intelppm
    6/21/2013 10:37:00 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service IFXSpMgtSrv with arguments "-Service" in order to run the server: {FBCD9C6A-72CB-47BB-99DD-2317551491DE}
    6/21/2013 10:28:10 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
    6/21/2013 10:25:23 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    6/21/2013 10:25:09 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service IFXSpMgtSrv with arguments "-Service" in order to run the server: {FBCD9C66-72CB-47BB-99DD-2317551491DE}
    6/19/2013 3:48:00 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC000009A' while processing the file 'ProcCache.sbc' on the volume 'DP(1)0x7e00-0x7470980400+1'. It has stopped monitoring the volume.
    .
    ==== End Of File ===========================

    ==
    MBAM
    ==
    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org

    Database version: v2013.06.22.02

    Windows XP Service Pack 3 x86 NTFS
    Internet Explorer 8.0.6001.18702
    Dennis T Lemon :: DENNISNEWTOY3 [administrator]

    6/22/2013 3:18:11 AM
    mbam-log-2013-06-22 (03-18-11).txt

    Scan type: Full scan (C:\|D:\|E:\|)
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 369635
    Time elapsed: 22 minute(s), 39 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)

  2. #2
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Welcome aboard

    Please, observe following rules:

    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.



    ====================================

    Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.

    • Close all the running programs
    • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again



    Create new restore point before proceeding with the next step....
    How to:
    - Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
    - Windows 7: http://www.howtogeek.com/howto/3195/...-in-windows-7/
    - Vista: http://www.howtogeek.com/howto/windo...ystem-restore/
    - XP: http://support.microsoft.com/kb/948247

    Download Malwarebytes Anti-Rootkit (MBAR) from HERE

    • Unzip downloaded file.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

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