[Inactive] unable to install antivirus s/w.

[Broni]

Open Windows Explorer, right click on C drive, click "Properties" and let me know what it says about "space used"/"free space".

[rangarajan]

Used Space 9.39GB

Free Space 368MB

Capacity 9.75

[Broni]

That's better.

See if you can install Avast or MSE now.

[rangarajan]

Recently i added a 512 MB RAM9 6 months back) to the existing 256MB.

Is there any chance that now the addition is not working.

of course the system shows the addition of both.

[Broni]

RAM and a hard disk space are two different things.

See if you can install Avast or MSE now.

[rangarajan]

Error Message

'There was an error while completing the set up process'

[Broni]

Installing what?

[rangarajan]

Avast ofcourse

[Broni]

Try MSE.

[rangarajan]

Try MSE.

Error message:

Windows did not pass genuine validation

[Broni]

Well, that may be the issue.

Is this some illegal XP copy?

[rangarajan]

Well, that may be the issue.

Is this some illegal XP copy?

I purchased my system Ten yrs back 2nd hand when my knowledge on computers were Greek & Latin.
So,no idea.

If the soln is Lisensed version,i can go for it now.But my usage is casual & Home purpose only.

[Broni]

"Windows did not pass genuine validation" will be causing you all kind of issues.
The best way would be to call Microsoft to verify your Windows installation.
In cases like this the call is free.

[rangarajan]

"Windows did not pass genuine validation" will be causing you all kind of issues.
The best way would be to call Microsoft to verify your Windows installation.
In cases like this the call is free.

O.K. I will do it.

Now the cause has been asertained,we may close the thread RESOLVED

Once again i have learnt many things & thanks for sharing yr knowledge & time.

My system is much,much better now after clean up process.

[Broni]

I can't mark it as "Resolved" until I hear what you found out when you call MS.