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May 21st, 2013, 05:22 PM
#1
 [Inactive] ID Stolen from System Even When Scans Says It's Clean ?
I am using a laptop running on XP and IE8. All Windows security releases are up to date as well as my AVG, Super Antispyware, Malwarebytes Anti-Malware and Zone Alarm Firewall programs. Apart from Zone Alarm, all the rest of the programs are run once a day and they always comes up clean except for tracking cookies (usually picked up by Super Antispyware) which are then deleted.
Two days ago, I got a SMS text on my mobile phone from my mobile phone company to say that my order will be delivered by a certain date. As I didn't placed any order, I phoned to find out more and discovered that someone has changed my home address with my phone supplier via the mobile phone company's website and has ordered a new mobile phone to be delivered to that new address. Effectively, this meant that my login password is compromised and I am wondering how could this be when all the Antivirus and Malware scans didn't picked up any "invaders". Besides my login password are only hints to remind me and is not actually stated right out in any folder.
I am hoping some light could be shed on here to solve this puzzle. I post the 3logs as advised by the guidelines for this forum (the two DD log here and the AntiMalware report separately). Any comments and help to clarify this mystery and to reassure my system is clean will be greatly appreciated. Many thanks.
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by Richard at 21:21:10 on 2013-05-21
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1043 [GMT 1:00]
.
AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: ZoneAlarm Free Firewall Firewall *Enabled*
.
============== Running Processes ================
.
C:\Program Files\Thomson SpeedTouch\ST330\service\st330service.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\system32\ifxspmgt.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\WINDOWS\system32\IfxPsdSv.exe
C:\Program Files\Macrium\Reflect\ReflectService.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\locator.exe
C:\Program Files\Fighters\SPAMfighter\sfus.exe
C:\Program Files\Fighters\FighterSuiteService.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\WINDOWS\system32\vmnat.exe
C:\WINDOWS\system32\vmnetdhcp.exe
C:\Program Files\Common Files\VMware\USB\vmware-usbarbitrator.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\VMware\VMware Player\vmware-authd.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\vsnpstd2.exe
C:\Program Files\Fighters\SPAMfighter\s***ent.exe
C:\Program Files\Magitime\magitime.exe
C:\Program Files\Thomson SpeedTouch\ST330\diagnostics\diagnostics.exe
C:\Program Files\Real\RealPlayer\update\realsched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\FastStone Capture\FSCapture.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://uk.yahoo.com/?p=us
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: ZoneAlarm Security Engine Registrar: {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: EpsonToolBandKicker Class: {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: ZoneAlarm Security Engine: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
TB: EPSON Web-To-Page: {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: EPSON Web-To-Page: {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: ZoneAlarm Security Engine: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
mRun: [ZoneAlarm] "c:\program files\checkpoint\zonealarm\zatray.exe"
mRun: [ISW] "c:\program files\checkpoint\zaforcefield\ForceField.exe" /icon="hidden"
mRun: [SNPSTD2] c:\windows\vsnpstd2.exe
mRun: [s***ent] c:\program files\fighters\spamfighter\s***ent.exe
mRun: [Magitime] c:\program files\magitime\magitime.exe
mRun: [diagnostics] "C:\Program Files/Thomson SpeedTouch/ST330/diagnostics/diagnostics.exe" /icon -l:en
mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
StartupFolder: c:\docume~1\richard\startm~1\programs\startup\fastst~1.lnk - c:\program files\faststone capture\FSCapture.exe
StartupFolder: c:\documents and settings\all users\start menu\programs\startup\SysRestorePoint.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: %windir%\system32\vsocklib.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {4B54A9DE-EF1C-4EBE-A328-7C28EA3B433A} - hxxp://quickscan.bitdefender.com/qsax/qsax.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://windowsupdate.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1350240650597
DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} -
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
Notify: psfus - c:\windows\system32\psqlpwd.dll
Notify: VESWinlogon - VESWinlogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli psqlpwd
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\richard\application data\mozilla\firefox\profiles\782gmubq.default\
FF - prefs.js: browser.startup.homepage - about:home
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlchromebrowserrecordext.dll
FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlhtml5videoshim.dll
FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlpepperflashvideoshim.dll
FF - plugin: c:\documents and settings\all users\application data\realnetworks\realdownloader\browserplugins\npdlplugin.dll
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\checkpoint\zaforcefield\trustchecker\bin\npFFApi.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nprpplugin.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprpplugin.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\windows\system32\adobe\director\np32dsw_1168638.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_146.dll
FF - ExtSQL: 2013-04-20 20:31; {FFB96CC1-7EB3-449D-B827-DB661701C6BB}; c:\program files\checkpoint\zaforcefield\TrustChecker
.
---- FIREFOX POLICIES ----
FF - user.js: extensions.delta.tlbrSrchUrl -
FF - user.js: extensions.delta.id - 00081a90000000000000000e50f38aef
FF - user.js: extensions.delta.appId - {C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}
FF - user.js: extensions.delta.instlDay - 15785
FF - user.js: extensions.delta.vrsn - 1.8.10.0
FF - user.js: extensions.delta.vrsni - 1.8.10.0
FF - user.js: extensions.delta.vrsnTs - 1.8.10.08:38:38
FF - user.js: extensions.delta.prtnrId - delta
FF - user.js: extensions.delta.prdct - delta
FF - user.js: extensions.delta.aflt - babsst
FF - user.js: extensions.delta.smplGrp - none
FF - user.js: extensions.delta.tlbrId - base
FF - user.js: extensions.delta.instlRef - sst
FF - user.js: extensions.delta.dfltLng - en
FF - user.js: extensions.delta.excTlbr - false
FF - user.js: extensions.delta.admin - false
FF - user.js: extensions.delta.autoRvrt - false
FF - user.js: extensions.delta.rvrt - false
FF - user.js: extensions.delta.newTab - false
user_pref('extensions.autoDisableScopes', 0);user_pref('security.csp.enable', false);user_pref('security.OCSP.enabled', 0);user_pref('extensions.blocklist.enabled', false);
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-4-19 60216]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-9-21 245048]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-12-23 96568]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-1-31 39224]
R0 pssnap;Paramount Software Snapshot Filter;c:\windows\system32\drivers\pssnap.sys [2013-4-16 16504]
R0 shpf;Sony HDD Protection Filter Driver;c:\windows\system32\drivers\shpf.sys [2012-10-14 9216]
R0 vididr;Acronis Virtual Disk;c:\windows\system32\drivers\vididr.sys [2012-10-14 125472]
R0 vidsflt53;Acronis Disk Storage Filter (53);c:\windows\system32\drivers\vsflt53.sys [2012-10-14 83392]
R0 vmci;VMware VMCI Bus Driver;c:\windows\system32\drivers\vmci.sys [2012-7-6 71152]
R0 vsock;vSockets Driver;c:\windows\system32\drivers\vsock.sys [2013-1-12 61296]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2011-12-23 208184]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2011-12-23 22328]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-7-26 170808]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-8-24 182072]
R1 PersonalSecureDrive;PersonalSecureDrive;c:\windows\system32\drivers\psd.sys [2007-9-19 38816]
R1 RapportCerberus_51755;RapportCerberus_51755;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportcerberus\baseline\RapportCerberus32_51755.sys [2013-3-29 317112]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2013-4-30 103120]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2013-4-30 174320]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R1 Vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2013-1-29 527848]
R1 xlkfs;xlkfs;c:\windows\system32\drivers\xlkfs.sys [2011-9-10 18432]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2011-8-12 116608]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2013-5-14 4937264]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2013-4-18 283136]
R2 ISWKL;ZoneAlarm LTD Toolbar ISWKL;c:\program files\checkpoint\zaforcefield\ISWKL.sys [2012-7-14 27056]
R2 IswSvc;ZoneAlarm LTD Toolbar IswSvc;c:\program files\checkpoint\zaforcefield\ISWSVC.exe [2012-7-14 497320]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2013-4-30 1124632]
R2 ReflectService.exe;Macrium Reflect Image Mounting Service;c:\program files\macrium\reflect\ReflectService.exe [2013-4-16 254072]
R2 SPAMfighter Update Service;SPAMfighter Update Service;c:\program files\fighters\spamfighter\sfus.exe [2013-1-15 216608]
R2 Suite Service;Suite Service;c:\program files\fighters\FighterSuiteService.exe [2012-11-12 1270376]
R2 VMUSBArbService;VMware USB Arbitration Service;c:\program files\common files\vmware\usb\vmware-usbarbitrator.exe [2012-8-1 719512]
R2 vsmon;TrueVector Internet Monitor;c:\program files\checkpoint\zonealarm\vsmon.exe -service --> c:\program files\checkpoint\zonealarm\vsmon.exe -service [?]
R3 bbcap;bbcap;c:\windows\system32\drivers\bbcap.sys [2013-1-11 4096]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2012-10-14 41216]
R3 SPI;Sony Programmable I/O Control Device;c:\windows\system32\drivers\SonyPI.sys [2012-10-14 71961]
R3 STETH;SpeedTouch Ethernet Adapter NT Driver;c:\windows\system32\drivers\steth.sys [2013-1-12 40320]
R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2012-10-14 812544]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2013-1-11 11520]
S1 Uim_Vim;UIM Virtual Image Plugin;c:\windows\system32\drivers\Uim_Vim.sys [2013-2-18 283600]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-2-28 161384]
S3 5U870UVC;Sony Visual Communication Camera VGP-VCC7;c:\windows\system32\drivers\5U870UVCx86.sys [2012-10-14 70144]
S3 DCamUSBTP10;Qmax Webcam;c:\windows\system32\drivers\TP6810.SYS [2013-1-11 241704]
S3 PSMounterEx;Macrium Reflect Image Explorer Driver;c:\windows\system32\drivers\psmounterex.sys [2013-4-16 55416]
S3 pwdrvio;pwdrvio;c:\windows\system32\pwdrvio.sys [2013-4-26 15576]
S3 pwdspio;pwdspio;c:\windows\system32\pwdspio.sys [2013-4-26 10200]
S3 SonyImgF;Sony Image Conversion Filter Driver;c:\windows\system32\drivers\SonyImgF.sys [2012-10-14 30976]
S3 ST330;ST330;c:\windows\system32\drivers\st330.sys [2013-1-12 30464]
S3 STBUS;STBUS;c:\windows\system32\drivers\stbus.sys [2013-1-12 12672]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S3 WsAudioDevice_383;WsAudioDevice_383;c:\windows\system32\drivers\WsAudioDevice_383.sys [2013-4-9 16640]
.
=============== Created Last 30 ================
.
2013-05-20 09:56:05 -------- d--h--w- c:\windows\PIF
2013-05-18 21:58:07 5888 ------w- c:\windows\system32\drivers\imagedrv.sys
2013-05-18 21:58:07 127488 ------w- c:\windows\system32\drivers\imagesrv.sys
2013-05-18 21:57:52 476320 ------w- c:\windows\system32\ImagXpr7.dll
2013-05-18 21:57:52 471040 ------w- c:\windows\system32\ImagXRA7.dll
2013-05-18 21:57:52 364544 ------w- c:\windows\system32\TwnLib4.dll
2013-05-18 21:57:52 262144 ------w- c:\windows\system32\ImagXR7.dll
2013-05-18 21:57:52 1568768 ------w- c:\windows\system32\ImagX7.dll
2013-05-18 21:57:52 106496 ----a-w- c:\windows\system32\TwnLib20.dll
2013-05-18 21:57:49 155648 ----a-w- c:\windows\system32\NeroCheck.exe
2013-05-18 09:03:47 -------- d--h--w- c:\windows\system32\GroupPolicy
2013-05-15 21:01:30 -------- d-----w- c:\program files\BBC iPlayer Desktop
2013-05-15 20:17:56 -------- d-----w- c:\documents and settings\richard\application data\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
2013-05-12 08:26:45 -------- d-----w- c:\windows\system32\wbem\repository\FS
2013-05-12 08:26:45 -------- d-----w- c:\windows\system32\wbem\Repository
2013-05-11 15:37:40 -------- d-----w- c:\documents and settings\richard\local settings\application data\Wondershare
2013-05-11 15:37:38 -------- d-----w- c:\program files\common files\Wondershare
2013-05-11 10:37:28 209472 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2013-05-09 17:37:07 1414440 ----a-w- c:\windows\system32\ShellManager310E2D762.dll
2013-05-09 17:14:22 -------- d-----w- c:\documents and settings\richard\local settings\application data\Nero
2013-05-09 16:53:28 -------- d-----w- c:\documents and settings\all users\application data\Nero
2013-05-06 17:11:47 -------- d-----w- C:\CruzerLock2_setup
2013-05-06 10:35:46 -------- d-----w- c:\documents and settings\richard\local settings\application data\PC_Drivers_Headquarters
2013-05-06 09:56:15 -------- d-----w- C:\My Files
2013-05-06 08:57:32 -------- d-----w- c:\documents and settings\richard\application data\SanDisk SecureAccess
2013-05-06 08:44:31 1208320 ----a-w- c:\windows\system32\PTxSCP.ocx
2013-05-06 08:44:30 389120 ----a-w- c:\windows\system32\actskn43.ocx
2013-05-05 13:43:54 -------- d-----w- c:\documents and settings\richard\application data\AVG
2013-05-05 13:42:55 -------- d-----w- c:\documents and settings\all users\application data\AVG
2013-05-05 13:42:42 -------- d-sh--w- c:\documents and settings\all users\application data\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}
2013-05-05 11:59:23 -------- d-----w- c:\documents and settings\all users\application data\ErrorEND
2013-05-03 19:02:58 -------- d-----w- c:\documents and settings\richard\application data\DriverCure
2013-05-03 19:02:57 -------- d-----w- c:\documents and settings\richard\application data\SpeedMaxPc
2013-05-03 19:02:40 -------- d-----w- c:\program files\common files\SpeedMaxPc
2013-05-03 19:02:39 -------- d-----w- c:\program files\SpeedMaxPc
2013-05-03 19:02:39 -------- d-----w- c:\documents and settings\all users\application data\SpeedMaxPc
2013-05-02 18:45:10 -------- d-----w- c:\documents and settings\richard\My Vaults
2013-05-02 16:55:05 -------- d-----w- c:\documents and settings\richard\application data\SanDisk
2013-05-02 16:53:47 -------- d-----w- c:\documents and settings\all users\application data\ClubSanDisk
2013-04-30 20:59:06 172032 ----a-w- c:\windows\system32\igfxres.dll
2013-04-30 20:20:09 -------- d-----w- c:\program files\Defraggler
2013-04-30 00:28:50 102448 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2013-04-29 11:21:45 -------- d-----w- c:\documents and settings\richard\application data\Glarysoft
2013-04-28 13:33:34 -------- d-----w- c:\windows\pss
2013-04-26 10:41:29 2888384 ----a-w- c:\windows\system32\pwNative.exe
2013-04-26 10:41:28 15576 ------w- c:\windows\system32\pwdrvio.sys
2013-04-26 10:41:27 10200 ------w- c:\windows\system32\pwdspio.sys
2013-04-26 10:04:59 2560 ----a-w- c:\windows\_MSRSTRT.EXE
2013-04-24 08:30:58 -------- d-----w- C:\boot
2013-04-22 20:13:44 -------- d-----w- c:\program files\DivX
2013-04-22 18:35:43 237088 ------w- c:\windows\system32\MpSigStub.exe
.
==================== Find3M ====================
.
2013-05-21 11:05:27 23552 ----a-w- c:\windows\xlkfs.dll
2013-05-19 13:02:16 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-19 13:02:16 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-04-16 16:11:54 13432 ----a-w- c:\windows\system32\drivers\PSVolAcc.sys
2013-04-16 16:11:26 16504 ----a-w- c:\windows\system32\drivers\pssnap.sys
2013-04-16 16:11:14 55416 ----a-w- c:\windows\system32\drivers\psmounterex.sys
2013-04-05 10:49:20 499712 ----a-w- c:\windows\system32\msvcp71.dll
2013-04-05 10:49:20 348160 ----a-w- c:\windows\system32\msvcr71.dll
2013-04-04 13:50:32 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-03-29 19:49:01 4608 ----a-w- c:\windows\system32\bbchlp.dll
2013-03-29 19:49:01 4096 ----a-w- c:\windows\system32\drivers\bbcap.sys
2013-03-29 19:49:01 30720 ----a-w- c:\windows\system32\bbcap.dll
2013-03-29 01:53:48 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2013-03-23 01:09:28 354656 ----a-w- c:\windows\system32\DivXControlPanelApplet.cpl
2013-03-21 02:08:24 182072 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2013-03-01 10:32:20 22328 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
.
============ FINISH: 21:26:55.89 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 10/14/2012 12:43:31 PM
System Uptime: 5/21/2013 7:04:39 PM (2 hours ago)
.
Motherboard: Sony Corporation | | VAIO
Processor: Intel(R) Core(TM)2 Duo CPU T7700 @ 2.40GHz | N/A | 2394/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 60 GiB total, 29.725 GiB free.
D: is FIXED (NTFS) - 406 GiB total, 98.976 GiB free.
E: is CDROM ()
F: is Removable
G: is FIXED (NTFS) - 931 GiB total, 273.981 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
Description: Sony Visual Communication Camera VGP-VCC7
Device ID: USB\VID_05CA&PID_183A\5&28FE086C&0&2
Manufacturer: Ricoh
Name: Sony Visual Communication Camera VGP-VCC7
PNP Device ID: USB\VID_05CA&PID_183A\5&28FE086C&0&2
Service: 5U870UVC
.
Class GUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
Description: Alps Pointing-device for VAIO
Device ID: ACPI\SNY9001\4&2FFE84EA&0
Manufacturer: Alps Electric
Name: Alps Pointing-device for VAIO
PNP Device ID: ACPI\SNY9001\4&2FFE84EA&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP760: 5/6/2013 8:36:55 PM - Automatic Restore Point
RP761: 5/7/2013 1:16:18 AM - Automatic Restore Point
RP762: 5/7/2013 9:57:55 AM - Automatic Restore Point
RP763: 5/7/2013 11:58:40 AM - Automatic Restore Point
RP764: 5/7/2013 3:15:24 PM - Automatic Restore Point
RP765: 5/7/2013 7:21:15 PM - Automatic Restore Point
RP766: 5/8/2013 6:53:47 AM - Automatic Restore Point
RP767: 5/8/2013 8:40:01 AM - Automatic Restore Point
RP768: 5/8/2013 3:04:30 PM - Automatic Restore Point
RP769: 5/8/2013 5:57:53 PM - Automatic Restore Point
RP770: 5/9/2013 8:00:32 AM - Automatic Restore Point
RP771: 5/9/2013 9:58:53 AM - Automatic Restore Point
RP772: 5/9/2013 3:13:24 PM - Automatic Restore Point
RP773: 5/9/2013 5:44:20 PM - Automatic Restore Point
RP774: 5/9/2013 5:51:01 PM - Installed DirectX
RP775: 5/9/2013 5:53:16 PM - Installed Nero 8 Essentials
RP776: 5/9/2013 6:04:17 PM - Automatic Restore Point
RP777: 5/9/2013 6:07:39 PM - Automatic Restore Point
RP778: 5/9/2013 6:33:48 PM - Revo Uninstaller's restore point - Nero 8 Essentials
RP779: 5/9/2013 6:36:01 PM - Removed Nero 8 Essentials
RP780: 5/9/2013 6:42:22 PM - Automatic Restore Point
RP781: 5/9/2013 6:42:52 PM - Installed Rapport
RP782: 5/9/2013 6:58:06 PM - Automatic Restore Point
RP783: 5/10/2013 4:08:48 AM - Automatic Restore Point
RP784: 5/10/2013 4:13:04 AM - Automatic Restore Point
RP785: 5/10/2013 8:48:13 AM - Automatic Restore Point
RP786: 5/10/2013 11:12:42 AM - Automatic Restore Point
RP787: 5/10/2013 1:25:36 PM - Automatic Restore Point
RP788: 5/10/2013 7:15:39 PM - Automatic Restore Point
RP789: 5/11/2013 12:18:18 AM - Automatic Restore Point
RP790: 5/11/2013 1:38:27 AM - Automatic Restore Point
RP791: 5/11/2013 1:43:52 AM - Automatic Restore Point
RP792: 5/11/2013 2:13:15 AM - Automatic Restore Point
RP793: 5/11/2013 2:22:12 AM - Automatic Restore Point
RP794: 5/11/2013 7:21:07 AM - Automatic Restore Point
RP795: 5/11/2013 7:35:47 AM - Installed Nero 8 Essentials
RP796: 5/11/2013 7:50:52 AM - Automatic Restore Point
RP797: 5/11/2013 10:04:44 AM - Revo Uninstaller's restore point - Nero 8 Essentials
RP798: 5/11/2013 10:06:37 AM - Removed Nero 8 Essentials
RP799: 5/11/2013 11:39:58 AM - Automatic Restore Point
RP800: 5/11/2013 2:22:37 PM - Automatic Restore Point
RP801: 5/11/2013 4:42:08 PM - Revo Uninstaller's restore point - Wondershare Streaming Audio Recorder(Build 2.1.0.0)
RP802: 5/11/2013 5:00:54 PM - Automatic Restore Point
RP803: 5/11/2013 9:52:30 PM - Automatic Restore Point
RP804: 5/12/2013 7:24:28 AM - Automatic Restore Point
RP805: 5/12/2013 8:41:10 AM - Automatic Restore Point
RP806: 5/12/2013 8:46:18 AM - Restore Operation
RP807: 5/12/2013 8:52:42 AM - Automatic Restore Point
RP808: 5/12/2013 9:00:53 AM - Restore Operation
RP809: 5/12/2013 9:02:30 AM - Automatic Restore Point
RP810: 5/12/2013 9:06:32 AM - Restore Operation
RP811: 5/12/2013 9:08:02 AM - Automatic Restore Point
RP812: 5/12/2013 9:12:46 AM - Restore Operation
RP813: 5/12/2013 9:32:01 AM - Automatic Restore Point
RP814: 5/12/2013 10:02:28 AM - Automatic Restore Point
RP815: 5/12/2013 12:37:51 PM - Automatic Restore Point
RP816: 5/12/2013 2:00:13 PM - Automatic Restore Point
RP817: 5/12/2013 4:23:47 PM - Automatic Restore Point
RP818: 5/12/2013 9:25:59 PM - Automatic Restore Point
RP819: 5/13/2013 2:27:17 AM - Automatic Restore Point
RP820: 5/13/2013 6:35:55 AM - Automatic Restore Point
RP821: 5/13/2013 11:29:16 AM - Automatic Restore Point
RP822: 5/13/2013 8:13:18 PM - Automatic Restore Point
RP823: 5/14/2013 1:30:49 AM - Automatic Restore Point
RP824: 5/14/2013 4:19:20 AM - Automatic Restore Point
RP825: 5/14/2013 6:53:53 AM - Automatic Restore Point
RP826: 5/14/2013 10:57:29 AM - Automatic Restore Point
RP827: 5/14/2013 1:48:45 PM - Automatic Restore Point
RP828: 5/14/2013 7:33:38 PM - Automatic Restore Point
RP829: 5/15/2013 3:46:04 AM - Automatic Restore Point
RP830: 5/15/2013 7:24:44 AM - Automatic Restore Point
RP831: 5/15/2013 9:12:10 AM - Automatic Restore Point
RP832: 5/15/2013 10:20:59 AM - Automatic Restore Point
RP833: 5/15/2013 1:23:21 PM - Automatic Restore Point
RP834: 5/15/2013 5:37:43 PM - Automatic Restore Point
RP835: 5/15/2013 8:32:48 PM - Automatic Restore Point
RP836: 5/15/2013 8:38:34 PM - Automatic Restore Point
RP837: 5/15/2013 8:56:35 PM - Removed BBC iPlayer Desktop
RP838: 5/15/2013 9:12:22 PM - Removed BBC iPlayer Desktop
RP839: 5/15/2013 9:16:03 PM - Automatic Restore Point
RP840: 5/16/2013 2:52:02 AM - Automatic Restore Point
RP841: 5/16/2013 4:09:51 AM - Revo Uninstaller's restore point - Any Video Converter 5.0.5
RP842: 5/16/2013 6:47:36 AM - Automatic Restore Point
RP843: 5/16/2013 6:50:48 AM - Automatic Restore Point
RP844: 5/16/2013 9:26:15 AM - Automatic Restore Point
RP845: 5/16/2013 9:39:30 AM - Installed WD SmartWare
RP846: 5/16/2013 10:05:15 AM - Removed WD SmartWare
RP847: 5/16/2013 10:11:44 AM - Automatic Restore Point
RP848: 5/16/2013 2:24:18 PM - Automatic Restore Point
RP849: 5/16/2013 6:34:35 PM - Automatic Restore Point
RP850: 5/16/2013 8:41:29 PM - Automatic Restore Point
RP851: 5/16/2013 9:06:21 PM - Automatic Restore Point
RP852: 5/17/2013 8:29:00 AM - Automatic Restore Point
RP853: 5/17/2013 8:33:12 AM - Automatic Restore Point
RP854: 5/17/2013 2:15:44 PM - Automatic Restore Point
RP855: 5/17/2013 6:05:16 PM - Automatic Restore Point
RP856: 5/17/2013 8:23:12 PM - Automatic Restore Point
RP857: 5/17/2013 8:51:00 PM - Automatic Restore Point
RP858: 5/17/2013 8:58:40 PM - Automatic Restore Point
RP859: 5/17/2013 10:19:02 PM - Automatic Restore Point
RP860: 5/18/2013 2:13:57 AM - Automatic Restore Point
RP861: 5/18/2013 7:32:53 AM - Automatic Restore Point
RP862: 5/18/2013 7:45:48 AM - Automatic Restore Point
RP863: 5/18/2013 3:54:49 PM - Automatic Restore Point
RP864: 5/18/2013 9:25:19 PM - Automatic Restore Point
RP865: 5/18/2013 9:33:14 PM - Automatic Restore Point
RP866: 5/18/2013 10:13:15 PM - Revo Uninstaller's restore point - Nero 6 Ultra Edition
RP867: 5/18/2013 10:18:02 PM - Automatic Restore Point
RP868: 5/18/2013 10:27:14 PM - Software Distribution Service 3.0
RP869: 5/18/2013 10:31:33 PM - Automatic Restore Point
RP870: 5/18/2013 10:38:59 PM - Automatic Restore Point
RP871: 5/18/2013 10:53:55 PM - Automatic Restore Point
RP872: 5/18/2013 11:24:37 PM - Automatic Restore Point
RP873: 5/19/2013 1:15:21 AM - Automatic Restore Point
RP874: 5/19/2013 4:05:02 AM - Automatic Restore Point
RP875: 5/19/2013 5:16:08 AM - Automatic Restore Point
RP876: 5/19/2013 8:42:46 AM - Automatic Restore Point
RP877: 5/19/2013 9:57:54 AM - Automatic Restore Point
RP878: 5/19/2013 1:59:27 PM - Automatic Restore Point
RP879: 5/19/2013 4:43:13 PM - Automatic Restore Point
RP880: 5/19/2013 8:17:28 PM - Automatic Restore Point
RP881: 5/19/2013 8:21:42 PM - Automatic Restore Point
RP882: 5/20/2013 12:12:33 AM - Automatic Restore Point
RP883: 5/20/2013 8:38:06 AM - Automatic Restore Point
RP884: 5/20/2013 11:26:27 AM - Automatic Restore Point
RP885: 5/20/2013 10:07:56 PM - Automatic Restore Point
RP886: 5/21/2013 2:09:32 AM - Automatic Restore Point
RP887: 5/21/2013 9:01:09 AM - Automatic Restore Point
RP888: 5/21/2013 7:06:45 PM - Automatic Restore Point
.
==== Installed Programs ======================
.
Qmax Webcam Driver
ABBYY FineReader 6.0 Sprint
Acronis True Image WD*Edition
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.03)
Adobe Shockwave Player 11.6
Any Video Converter 3.5.8
AVG 2013
AxCrypt 1.7.2976.0
Battery Care Function
BB FlashBack Express
BBC iPlayer Desktop
Bluetooth Stack for Windows by Toshiba
Camera RAW Plug-In for EPSON Creativity Suite
CCleaner
Defraggler
DivX Setup
Easy File Locker 1.3
EPSON Attach To Email
EPSON Copy Utility 3
EPSON Easy Photo Print
EPSON File Manager
EPSON Printer Software
EPSON Scan
EPSON Scan Assistant
EPSON Stylus CX7300_CX8300_DX7400_DX8400 Manual
EPSON Web-To-Page
Eraser 5.82
FastStone Capture 5.3
HDDProtection
High Definition Audio Driver Package - KB835221
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB976002-v5)
Infineon TPM Professional Package
Intel(R) Graphics Media Accelerator Driver
Intel(R) PROSet/Wireless Software
Junk Mail filter update
Macrium Reflect Free Edition
Magitime
Malwarebytes Anti-Malware version 1.75.0.1300
mCore
mDriver
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 97, Professional Edition
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
mMHouse
Mozilla Firefox 12.0 (x86 en-US)
Mozilla Maintenance Service
mPfMgr
mProSafe
MSIcon
MSVCRT
MSXML 6.0 Parser
mWlsSafe
Nero 6 Ultra Edition
neroxml
Protector Suite QL 5.6
Rapport
RealDownloader
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealNetworks - Microsoft Visual C++ 2010 Runtime
RealPlayer
RealUpgrade 1.1
Recuva
Revo Uninstaller 1.94
SanDiskSecureAccess_Manager.exe
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB2544521)
Security Update for Windows Internet Explorer 7 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB2792100)
Security Update for Windows Internet Explorer 8 (KB2797052)
Security Update for Windows Internet Explorer 8 (KB2799329)
Security Update for Windows Internet Explorer 8 (KB2809289)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219-v2)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135-v2)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2778344)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2799494)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
Segoe UI
SES Driver
Setting Utility Series
SigmaTel Audio
Skype™ 6.3
SmartCamera Ver 2.1
Soft Data Fax Modem with SmartCP
Sony Utilities DLL
SonyImgF
SPAMfighter
SpeedTouch 330
Spell Checker For OE 2.1
Startup Cop
SUPERAntiSpyware
swMSM
tools-windows
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB961503)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB973815)
USB File Transfer 02.106A
USB File Transfer 1.11A
USB PC Camera (SN9C103)
VAIO Control Center
VAIO Event Service
VAIO HDD Protection
VAIO Power Management
VC 9.0 Runtime
VC80CRTRedist - 8.0.50727.6195
Visual C++ 8.0 CRT (x86) WinSXS MSM
Visual C++ 8.0 CRT.Policy (x86) WinSXS MSM
VMware Player
VMwarePlayer_x86
WebFldrs XP
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Player 11
WinZip
Wireless Switch Setting Utility
Xvid Video Codec
Yahoo! Messenger
ZoneAlarm Firewall
ZoneAlarm Free Firewall
ZoneAlarm Security
.
==== Event Viewer Messages From Past Week ========
.
5/21/2013 9:12:35 PM, error: PlugPlayManager [12] - The device 'SpeedTouch Ethernet Adapter' (STBUS\STETHID\7&3b4bc5a3&0&0000) disappeared from the system without first being prepared for removal.
5/21/2013 7:05:13 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
5/20/2013 9:20:13 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 60 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
5/20/2013 8:50:11 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
5/20/2013 8:35:10 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
5/18/2013 7:45:05 AM, error: Service Control Manager [7000] - The SupportSoft RemoteAssist service failed to start due to the following error: The system cannot find the file specified.
5/17/2013 2:14:50 PM, error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.
5/15/2013 8:31:13 PM, error: Dhcp [1002] - The IP address lease 192.168.1.65 for the Network Card with network address 001CBF5D04A5 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
.
==== End Of File ===========================
-
May 21st, 2013, 05:26 PM
#2
mbam-log-2013-05-21 (20-55-10)
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
Database version: v2013.05.21.07
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Richard :: HOME-CD1A9C9D8D [administrator]
5/21/2013 8:55:10 PM
mbam-log-2013-05-21 (20-55-10).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 221292
Time elapsed: 7 minute(s), 50 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
-
May 21st, 2013, 09:08 PM
#3
Please, observe following rules:
- Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
- If you're stuck, or you're not sure about certain step, always ask before doing anything else.
- Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
- Never run more than one scan at a time.
- Keep updating me regarding your computer behavior, good, or bad.
- The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
- If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
- I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
==============================
Your post is little bit unclear to me.
Someone changed your home address where exactly?
They ordered those new phones using what?
What does it have to do with your computer?
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May 22nd, 2013, 03:56 AM
#4
 Originally Posted by Broni
Your post is little bit unclear to me.
Someone changed your home address where exactly?
They ordered those new phones using what?
What does it have to do with your computer?
Hi Broni - sorry my post is not clear. I hope this will make it clearer.
Someone changed my registered home address in my account/membership with my mobile phone company. This can only be done either by a telephone call to the company and having passed certain security questions (to verify that it is really me who is calling) will the phone company change my details in my account/membership with them or take an order of any item, like a new mobile phone that the phone company have on offer or upgrade my calling plan, etc.
The other alternative way is to go online and log into the phone company's website to get access to my account/membership with the phone company. To log into my account, you have to input the username and password. Then you can change any details in my account/membership and/or place any order that the phone company has on offer.
The cell phone company told me that my registered address with them was changed (by this person) by online computer through their website and an order for a new mobile phone that the phone company has on offer was placed to be sent to the new address. The phone company will only send any orders to the account holder registered address.
This person managed to log into my account which meant he must have somehow hacked into my computer online to steal my username and password that is written as hints in one of my folders in My Documents. This would mean he must have infected my computer for him to be able to do this.
Hope this clarifies the situation.
Last edited by slickcondo; May 22nd, 2013 at 04:17 AM.
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May 22nd, 2013, 07:35 PM
#5
Thanks 
This person managed to log into my account which meant he must have somehow hacked into my computer
Not necessarily. Any online account can be hacked at the source (your phone company server) not involving your computer at all.
We can run some checks however.
 Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.
- Close all the running programs
- Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
- Otherwise just double-click on RogueKiller.exe
- Pre-scan will start. Let it finish.
- Click on SCAN button.
- Wait until the Status box shows Scan Finished
- Click on Delete.
- Wait until the Status box shows Deleting Finished.
- Click on Report and copy/paste the content of the Notepad into your next reply.
- RKreport.txt could also be found on your desktop.
- If more than one log is produced post all logs.
- If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again
Download Malwarebytes Anti-Rootkit (MBAR) from HERE
- Unzip downloaded file.
- Open the folder where the contents were unzipped and run mbar.exe
- Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
- Click on the Cleanup button to remove any threats and reboot if prompted to do so.
- Wait while the system shuts down and the cleanup process is performed.
- Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
- When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
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May 22nd, 2013, 09:46 PM
#6
Originally Posted by Broni
Thanks
Not necessarily. Any online account can be hacked at the source (your phone company server) not involving your computer at all.
We can run some checks however.
You're welcome and glad that I've made the situation clearer. It is quite reassuring to know that perhaps it is the source that has been hacked into rather than my computer, especially when no virus can be found on my computer. But let's see what comes up from the 2 scans you asked me to run.
For the RougeKiller scan, I've turned off all running program EXCEPT the Antivirus. Hope this is ok for the scan. The scan picked one entry which seems (from the path listed) to be a Microsoft program (??) and RougeKiller then replaced that entry. No doubt the log will show this.
For the Malwarebyte Rootkit scan,
1) I enabled the usual running program to the condition the computer should be if I am using my computer. Hope this is ok.
2) I only ran one scan as the scan result came back as no infection found. So I didn't think there is a need for another scan.
I'll post the TWO log report for the RougeKiller scan and one of the Malwarebyte Rootkit log report here and the second Malwarebye Rootkit scan log seperately.
Please let me know what infection you found from these report and if my system has been hacked.
First Log Report
RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files...3-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/
Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Richard [Admin rights]
Mode : Scan -- Date : 05/23/2013 01:24:00
| ARK || FAK || MBR |
¤¤¤ Bad processes : 0 ¤¤¤
¤¤¤ Registry Entries : 1 ¤¤¤
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
¤¤¤ Particular Files / Folders: ¤¤¤
¤¤¤ Driver : [LOADED] ¤¤¤
¤¤¤ HOSTS File: ¤¤¤
--> C:\WINDOWS\system32\drivers\etc\hosts
127.0.0.1 localhost
¤¤¤ MBR Check: ¤¤¤
+++++ PhysicalDrive0: TOSHIBA MK5076GSX +++++
--- User ---
[MBR] 7453e2e2433dda114cfde96e32b57a2b
[BSP] 1fb3c145f6f6e8c4ee69e19c9adaa9f9 : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 61553 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 126110250 | Size: 415360 Mo
User = LL1 ... OK!
User = LL2 ... OK!
+++++ PhysicalDrive2: WD My Passport 0730 USB Device +++++
--- User ---
[MBR] 9ebefdc4b06b7eadbf39af4903c7c9e6
[BSP] bca1f39588c392ccdc496a86381051af : Legit.C MBR Code
Partition table:
0 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 16065 | Size: 953827 Mo
User = LL1 ... OK!
Error reading LL2 MBR!
Finished : << RKreport[1]_S_05232013_02d0124.txt >>
RKreport[1]_S_05232013_02d0124.txt
=================================================
Second Log Report
RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files...3-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/
Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Richard [Admin rights]
Mode : Remove -- Date : 05/23/2013 01:26:25
| ARK || FAK || MBR |
¤¤¤ Bad processes : 0 ¤¤¤
¤¤¤ Registry Entries : 1 ¤¤¤
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
¤¤¤ Particular Files / Folders: ¤¤¤
¤¤¤ Driver : [LOADED] ¤¤¤
¤¤¤ HOSTS File: ¤¤¤
--> C:\WINDOWS\system32\drivers\etc\hosts
127.0.0.1 localhost
¤¤¤ MBR Check: ¤¤¤
+++++ PhysicalDrive0: TOSHIBA MK5076GSX +++++
--- User ---
[MBR] 7453e2e2433dda114cfde96e32b57a2b
[BSP] 1fb3c145f6f6e8c4ee69e19c9adaa9f9 : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 61553 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 126110250 | Size: 415360 Mo
User = LL1 ... OK!
User = LL2 ... OK!
+++++ PhysicalDrive2: WD My Passport 0730 USB Device +++++
--- User ---
[MBR] 9ebefdc4b06b7eadbf39af4903c7c9e6
[BSP] bca1f39588c392ccdc496a86381051af : Legit.C MBR Code
Partition table:
0 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 16065 | Size: 953827 Mo
User = LL1 ... OK!
Error reading LL2 MBR!
Finished : << RKreport[2]_D_05232013_02d0126.txt >>
RKreport[1]_S_05232013_02d0124.txt ; RKreport[2]_D_05232013_02d0126.txt
===================================================
mbar log
Malwarebytes Anti-Rootkit BETA 1.05.0.1001
www.malwarebytes.org
Database version: v2013.05.22.10
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Richard :: HOME-CD1A9C9D8D [administrator]
5/23/2013 2:09:37 AM
mbar-log-2013-05-23 (02-09-37).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 26053
Time elapsed: 26 minute(s), 11 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
Last edited by slickcondo; May 22nd, 2013 at 09:50 PM.
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May 22nd, 2013, 09:53 PM
#7
System log report---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001
(c) Malwarebytes Corporation 2011-2012
OS version: 5.1.2600 Windows XP Service Pack 3 x86
Account is Administrative
Internet Explorer version: 8.0.6001.18702
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, G:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 2137239552, free: 1448501248
------------ Kernel report ------------
05/23/2013 01:34:02
------------ Loaded modules -----------
\WINDOWS\system32\ntkrnlpa.exe
\WINDOWS\system32\hal.dll
\WINDOWS\system32\KDCOM.DLL
\WINDOWS\system32\BOOTVID.dll
ACPI.sys
\WINDOWS\system32\DRIVERS\WMILIB.SYS
pci.sys
isapnp.sys
ohci1394.sys
\WINDOWS\system32\DRIVERS\1394BUS.SYS
vsflt53.sys
compbatt.sys
\WINDOWS\system32\DRIVERS\BATTC.SYS
pciide.sys
\WINDOWS\system32\DRIVERS\PCIIDEX.SYS
pcmcia.sys
MountMgr.sys
ftdisk.sys
ACPIEC.sys
\WINDOWS\system32\DRIVERS\OPRGHDLR.SYS
PartMgr.sys
vmci.sys
VolSnap.sys
vsock.sys
atapi.sys
disk.sys
\WINDOWS\system32\DRIVERS\CLASSPNP.SYS
fltMgr.sys
sr.sys
PxHelp20.sys
KSecDD.sys
Ntfs.sys
NDIS.sys
vididr.sys
timntr.sys
snapman.sys
shpf.sys
pssnap.sys
Mup.sys
avgrkx86.sys
avglogx.sys
avgmfx86.sys
avgidshx.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igxpmp32.sys
\SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\NETw4x32.sys
\SystemRoot\system32\DRIVERS\yk51x86.sys
\SystemRoot\system32\DRIVERS\nic1394.sys
\SystemRoot\system32\drivers\ti21sony.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\SonyPI.sys
\SystemRoot\system32\DRIVERS\SonyNC.sys
\SystemRoot\system32\DRIVERS\IFXTPM.SYS
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\??\C:\WINDOWS\system32\drivers\VMkbd.sys
\SystemRoot\system32\DRIVERS\Apfiltr.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\imapi.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\redbook.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\System32\Drivers\tosrfcom.sys
\SystemRoot\system32\DRIVERS\bbcap.sys
\SystemRoot\system32\DRIVERS\audstub.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\psched.sys
\SystemRoot\system32\DRIVERS\msgpc.sys
\SystemRoot\system32\DRIVERS\ptilink.sys
\SystemRoot\system32\DRIVERS\raspti.sys
\SystemRoot\system32\DRIVERS\rdpdr.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\update.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\vmnetadapter.sys
\SystemRoot\system32\DRIVERS\VMNET.SYS
\SystemRoot\system32\DRIVERS\tosporte.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\sthda.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\HSFHWAZL.sys
\SystemRoot\system32\DRIVERS\HSF_DPV.sys
\SystemRoot\system32\DRIVERS\HSF_CNXT.sys
\SystemRoot\System32\Drivers\Modem.SYS
\SystemRoot\System32\drivers\psd.sys
\SystemRoot\system32\DRIVERS\xlkfs.sys
\??\C:\Documents and Settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus32_51755.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\Drivers\mnmdd.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\ipsec.sys
\SystemRoot\system32\DRIVERS\tcpip.sys
\SystemRoot\system32\DRIVERS\avgtdix.sys
\SystemRoot\system32\DRIVERS\ipnat.sys
\SystemRoot\system32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\arp1394.sys
\SystemRoot\System32\vsdatant.sys
\SystemRoot\System32\drivers\ws2ifsl.sys
\SystemRoot\System32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\System32\Drivers\UimFIO.SYS
\??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS
\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys
\??\C:\Program Files\Trusteer\Rapport\bin\RapportEI.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\System32\Drivers\Fips.SYS
\SystemRoot\System32\Drivers\tcusb.sys
\SystemRoot\system32\DRIVERS\DMICall.sys
\SystemRoot\system32\DRIVERS\avgldx86.sys
\SystemRoot\system32\drivers\lpwdm.sys
\SystemRoot\system32\DRIVERS\tosrfusb.sys
\SystemRoot\system32\DRIVERS\tosrfbd.sys
\SystemRoot\system32\DRIVERS\Tosrfhid.sys
\SystemRoot\System32\Drivers\tosrfbnp.sys
\SystemRoot\system32\DRIVERS\tosrfnds.sys
\SystemRoot\system32\DRIVERS\avgidsshimx.sys
\SystemRoot\system32\DRIVERS\avgidsdriverx.sys
\SystemRoot\System32\Drivers\Cdfs.SYS
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\Drivers\dump_WMILIB.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\watchdog.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\drivers\dxgthk.sys
\SystemRoot\System32\igxpgd32.dll
\SystemRoot\System32\igxprd32.dll
\SystemRoot\System32\igxpdv32.DLL
\SystemRoot\System32\igxpdx32.DLL
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\DRIVERS\AegisP.sys
\SystemRoot\system32\DRIVERS\vmnetbridge.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\s24trans.sys
\SystemRoot\system32\DRIVERS\steth.sys
\??\C:\Program Files\CheckPoint\ZAForceField\ISWKL.sys
\SystemRoot\system32\drivers\wdmaud.sys
\SystemRoot\system32\drivers\sysaudio.sys
\??\C:\WINDOWS\system32\drivers\hcmon.sys
\??\C:\WINDOWS\system32\Drivers\vmx86.sys
\SystemRoot\system32\DRIVERS\mdmxsdk.sys
\SystemRoot\system32\DRIVERS\srv.sys
\??\C:\WINDOWS\system32\drivers\vmnetuserif.sys
\SystemRoot\System32\Drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\wdcsam.sys
\SystemRoot\system32\drivers\kmixer.sys
\??\C:\WINDOWS\system32\drivers\TrueSight.sys
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
\??\C:\WINDOWS\system32\drivers\mbamswissarmy.sys
\WINDOWS\system32\ntdll.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR5
Upper Device Object: 0xffffffff8845eab8
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\000000c3\
Lower Device Object: 0xffffffff87f399d0
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
Initialization returned 0x0
Load Function returned 0x0
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR3
Upper Device Object: 0xffffffff8a135660
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\000000b3\
Lower Device Object: 0xffffffff8a1998e8
Lower Device Driver Name: \Driver\ti21sony\
Driver name found: ti21sony
Initialization returned 0x0
Load Function returned 0x0
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff8a696ab8
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP2T0L0-e\
Lower Device Object: 0xffffffff8a6d2d98
Lower Device Driver Name: \Driver\atapi\
Driver name found: atapi
Initialization returned 0x0
Load Function returned 0x0
Host not found
Timeout
=======================================
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.05.0.1001
(c) Malwarebytes Corporation 2011-2012
OS version: 5.1.2600 Windows XP Service Pack 3 x86
Account is Administrative
Internet Explorer version: 8.0.6001.18702
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 2137239552, free: 1393053696
------------ Kernel report ------------
05/23/2013 01:40:54
------------ Loaded modules -----------
\WINDOWS\system32\ntkrnlpa.exe
\WINDOWS\system32\hal.dll
\WINDOWS\system32\KDCOM.DLL
\WINDOWS\system32\BOOTVID.dll
ACPI.sys
\WINDOWS\system32\DRIVERS\WMILIB.SYS
pci.sys
isapnp.sys
ohci1394.sys
\WINDOWS\system32\DRIVERS\1394BUS.SYS
vsflt53.sys
compbatt.sys
\WINDOWS\system32\DRIVERS\BATTC.SYS
pciide.sys
\WINDOWS\system32\DRIVERS\PCIIDEX.SYS
pcmcia.sys
MountMgr.sys
ftdisk.sys
ACPIEC.sys
\WINDOWS\system32\DRIVERS\OPRGHDLR.SYS
PartMgr.sys
vmci.sys
VolSnap.sys
vsock.sys
atapi.sys
disk.sys
\WINDOWS\system32\DRIVERS\CLASSPNP.SYS
fltMgr.sys
sr.sys
PxHelp20.sys
KSecDD.sys
Ntfs.sys
NDIS.sys
vididr.sys
timntr.sys
snapman.sys
shpf.sys
pssnap.sys
Mup.sys
avgrkx86.sys
avglogx.sys
avgmfx86.sys
avgidshx.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igxpmp32.sys
\SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\NETw4x32.sys
\SystemRoot\system32\DRIVERS\yk51x86.sys
\SystemRoot\system32\DRIVERS\nic1394.sys
\SystemRoot\system32\drivers\ti21sony.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\SonyPI.sys
\SystemRoot\system32\DRIVERS\SonyNC.sys
\SystemRoot\system32\DRIVERS\IFXTPM.SYS
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\??\C:\WINDOWS\system32\drivers\VMkbd.sys
\SystemRoot\system32\DRIVERS\Apfiltr.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\imapi.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\redbook.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\System32\Drivers\tosrfcom.sys
\SystemRoot\system32\DRIVERS\bbcap.sys
\SystemRoot\system32\DRIVERS\audstub.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\psched.sys
\SystemRoot\system32\DRIVERS\msgpc.sys
\SystemRoot\system32\DRIVERS\ptilink.sys
\SystemRoot\system32\DRIVERS\raspti.sys
\SystemRoot\system32\DRIVERS\rdpdr.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\update.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\vmnetadapter.sys
\SystemRoot\system32\DRIVERS\VMNET.SYS
\SystemRoot\system32\DRIVERS\tosporte.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\sthda.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\HSFHWAZL.sys
\SystemRoot\system32\DRIVERS\HSF_DPV.sys
\SystemRoot\system32\DRIVERS\HSF_CNXT.sys
\SystemRoot\System32\Drivers\Modem.SYS
\SystemRoot\System32\drivers\psd.sys
\SystemRoot\system32\DRIVERS\xlkfs.sys
\??\C:\Documents and Settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus32_51755.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\Drivers\mnmdd.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\ipsec.sys
\SystemRoot\system32\DRIVERS\tcpip.sys
\SystemRoot\system32\DRIVERS\avgtdix.sys
\SystemRoot\system32\DRIVERS\ipnat.sys
\SystemRoot\system32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\arp1394.sys
\SystemRoot\System32\vsdatant.sys
\SystemRoot\System32\drivers\ws2ifsl.sys
\SystemRoot\System32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\System32\Drivers\UimFIO.SYS
\??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS
\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys
\??\C:\Program Files\Trusteer\Rapport\bin\RapportEI.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\System32\Drivers\Fips.SYS
\SystemRoot\System32\Drivers\tcusb.sys
\SystemRoot\system32\DRIVERS\DMICall.sys
\SystemRoot\system32\DRIVERS\avgldx86.sys
\SystemRoot\system32\drivers\lpwdm.sys
\SystemRoot\system32\DRIVERS\tosrfusb.sys
\SystemRoot\system32\DRIVERS\tosrfbd.sys
\SystemRoot\system32\DRIVERS\Tosrfhid.sys
\SystemRoot\System32\Drivers\tosrfbnp.sys
\SystemRoot\system32\DRIVERS\tosrfnds.sys
\SystemRoot\system32\DRIVERS\avgidsshimx.sys
\SystemRoot\system32\DRIVERS\avgidsdriverx.sys
\SystemRoot\System32\Drivers\Cdfs.SYS
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\Drivers\dump_WMILIB.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\watchdog.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\drivers\dxgthk.sys
\SystemRoot\System32\igxpgd32.dll
\SystemRoot\System32\igxprd32.dll
\SystemRoot\System32\igxpdv32.DLL
\SystemRoot\System32\igxpdx32.DLL
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\DRIVERS\AegisP.sys
\SystemRoot\system32\DRIVERS\vmnetbridge.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\s24trans.sys
\SystemRoot\system32\DRIVERS\steth.sys
\??\C:\Program Files\CheckPoint\ZAForceField\ISWKL.sys
\SystemRoot\system32\drivers\wdmaud.sys
\SystemRoot\system32\drivers\sysaudio.sys
\??\C:\WINDOWS\system32\drivers\hcmon.sys
\??\C:\WINDOWS\system32\Drivers\vmx86.sys
\SystemRoot\system32\DRIVERS\mdmxsdk.sys
\SystemRoot\system32\DRIVERS\srv.sys
\??\C:\WINDOWS\system32\drivers\vmnetuserif.sys
\SystemRoot\System32\Drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\??\C:\WINDOWS\system32\drivers\TrueSight.sys
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
\SystemRoot\system32\drivers\st330.sys
\SystemRoot\system32\drivers\stbus.sys
\??\C:\WINDOWS\system32\drivers\mbamswissarmy.sys
\WINDOWS\system32\ntdll.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR3
Upper Device Object: 0xffffffff8a135660
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\000000b3\
Lower Device Object: 0xffffffff8a1998e8
Lower Device Driver Name: \Driver\ti21sony\
Device already Exists: 0xffffffff88126318
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff8a696ab8
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP2T0L0-e\
Lower Device Object: 0xffffffff8a6d2d98
Lower Device Driver Name: \Driver\atapi\
Device already Exists: 0xffffffff88272538
Downloaded database version: v2013.05.22.10
Downloaded database version: v2013.05.14.03
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 1
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff8a696ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8a6ce938, DeviceName: Unknown, DriverName: \Driver\pssnap\
DevicePointer: 0xffffffff8a6cea80, DeviceName: Unknown, DriverName: \Driver\snapman\
DevicePointer: 0xffffffff8a696908, DeviceName: Unknown, DriverName: \Driver\shpf\
DevicePointer: 0xffffffff8a6cee08, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8a696ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8a6cf918, DeviceName: Unknown, DriverName: \Driver\vidsflt53\
DevicePointer: 0xffffffff8a69b9e8, DeviceName: \Device\000000a0\, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff8a6d2d98, DeviceName: \Device\Ide\IdeDeviceP2T0L0-e\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: Unknown, DriverName: \Driver\snapman\
Upper DeviceData: 0xffffffffe2ac8870, 0xffffffff8a696ab8, 0xffffffff8869d590
Lower DeviceData: 0xffffffffe363b4d8, 0xffffffff8a6d2d98, 0xffffffff88272538
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\WINDOWS\system32\drivers...
<<<2>>>
Device number: 0, partition: 1
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: B6DAB6DA
Partition information:
Partition 0 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 63 Numsec = 126061992
Partition file system is NTFS
Partition is bootable
Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 126110250 Numsec = 850657815
Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0
Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0
Disk Size: 500107862016 bytes
Sector size: 512 bytes
Scanning physical sectors of unpartitioned space on drive 0 (1-62-976753168-976773168)...
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xffffffff8a135660, DeviceName: \Device\Harddisk1\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8a3aa3c8, DeviceName: Unknown, DriverName: \Driver\pssnap\
DevicePointer: 0xffffffff8a135540, DeviceName: Unknown, DriverName: \Driver\snapman\
DevicePointer: 0xffffffff8a3ab410, DeviceName: Unknown, DriverName: \Driver\shpf\
DevicePointer: 0xffffffff8a3ab8d0, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8a135660, DeviceName: \Device\Harddisk1\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8a391530, DeviceName: Unknown, DriverName: \Driver\vidsflt53\
DevicePointer: 0xffffffff8a1998e8, DeviceName: \Device\000000b3\, DriverName: \Driver\ti21sony\
------------ End ----------
Physical Sector Size: 512
Drive: 2, DevicePointer: 0xffffffff87d9e2d0, DeviceName: \Device\Harddisk2\DR7\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff87feab08, DeviceName: Unknown, DriverName: \Driver\pssnap\
DevicePointer: 0xffffffff8a4d22c8, DeviceName: Unknown, DriverName: \Driver\snapman\
DevicePointer: 0xffffffff88c19020, DeviceName: Unknown, DriverName: \Driver\shpf\
DevicePointer: 0xffffffff87e92020, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff87d9e2d0, DeviceName: \Device\Harddisk2\DR7\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8827bf10, DeviceName: Unknown, DriverName: \Driver\vidsflt53\
DevicePointer: 0xffffffff87f89030, DeviceName: \Device\000000c7\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: Unknown, DriverName: \Driver\snapman\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 2
Scanning MBR on drive 2...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 3A331ADB
Partition information:
Partition 0 type is Extended with LBA (0xf)
Partition is NOT ACTIVE.
Partition starts at LBA: 16065 Numsec = 1953439740
Partition 1 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0
Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0
Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0
Disk Size: 1000170586112 bytes
Sector size: 512 bytes
Done!
Performing system, memory and registry scan...
Read File: File "c:\Documents and Settings\Richard\Local Settings\Application Data\Avg2013\log\avgual.2013-05-22.log" is compressed (flags = 1)
Done!
Scan finished
=======================================
-
May 22nd, 2013, 10:00 PM
#8
Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/...-in-windows-7/
- Vista: http://www.howtogeek.com/howto/windo...ystem-restore/
- XP: http://support.microsoft.com/kb/948247
Please download ComboFix from Here, Here or Here to your Desktop.
**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
- Never rename Combofix unless instructed.
- Close any open browsers.
- Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
- Close any open browsers.
- WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
- Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
- If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
If the connection is not there use restore point you created prior to running Combofix. - Double click on combofix.exe & follow the prompts.
- NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.
- When finished, it will produce a report for you.
- Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: http://www.appremover.com/
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.
Make sure, you re-enable your security programs, when you're done with Combofix.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
NOTE.
If, for some reason, Combofix refuses to run, try the following...
Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.
rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/
Restart computer in safe mode
- Double-click on the Rkill desktop icon to run the tool.
- If using Vista or Windows 7 right-click on it and choose Run As Administrator.
- A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
- If not, delete the file, then download and use the one provided in Link 2.
- Do not reboot until instructed.
- If the tool does not run from any of the links provided, please let me know.
When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.
Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.
IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
-
May 23rd, 2013, 06:11 AM
#9
Originally Posted by Broni
Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/...-in-windows-7/
- Vista: http://www.howtogeek.com/howto/windo...ystem-restore/
- XP: http://support.microsoft.com/kb/948247
Please download ComboFix from Here, Here or Here to your Desktop.
**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
- Never rename Combofix unless instructed.
- Close any open browsers.
- Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
- Close any open browsers.
- WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
- Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
- If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
If the connection is not there use restore point you created prior to running Combofix. - Double click on combofix.exe & follow the prompts.
- NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.
- When finished, it will produce a report for you.
- Please post the "C:\ComboFix.txt"
Please note the following from my experience1) On the this list instruction, the instruction for:
a) Zone Alarm is outdated. The latest version of Zone Alarm does not have the shut down Zone Alarm option mode from the task icon. The latest version, Zone Alarm 2013 have the option to Stop All Internet Activity. However, for some reason, when I select this, it still gives pop-up warnings that certain activity in the ComboFix installation process is trying to access the internet and if I allow or deny it. In the end I had to Exit Zone Alarm from the option when its icon on the task bar is left clicked.
b) AVG Antivirus to disable it by selecting Disable Resident Shield will still allow other monitoring process to run and gives popup warnings (can't remember what the warning is now - sorry). In the end, I had, as you suggested, uninstall it.
2) ComboFix will restart the computer after it finished scanning before the log report is prepared. For me, this meant that the programs I have that are set to auto startup begins to run. This includes Zone Alarm which starts to gave pop up warnings that certain process is trying to access the internet (suspicious activity) and if I would accept or deny it. I had to select the Exit option again to prevent this from happening.
I hope the above incidents will not interfere with ComboFix since when it reboot my computer after the scan, it says...Preparing Report.... and more specifically, it says....do not run any progams (or words to this effect). But all my auto startup programs on reboot started running.  I hope this will not gave false reporting. I was not sure if I should re-run ComboFix again but to first disable the auto start setting on the programs I have on this setting. Please let me know if I should do another re-run and if so, this time I will delete both Zone Alarm and AVG Antivirus first. In the meantime, I am posting the ComboFix report in the next post.
Please let me know what are your findings or your comments whether there are any viruses and/or malware infection from all the report that I've posted as I have not gotten any feedback from you on them so far. Many thanks.
-
May 23rd, 2013, 06:16 AM
#10
ComboFix Report
ComboFix 13-05-22.01 - Richard 05/23/2013 4:17.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1393 [GMT 1:00]
Running from: c:\documents and settings\Richard\Desktop\ComboFix.exe
FW: ZoneAlarm Free Firewall Firewall *Disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Richard\My Documents\~WRL0002.tmp
c:\windows\ST6UNST.000
c:\windows\system32\SET135.tmp
c:\windows\system32\SET137.tmp
c:\windows\system32\SET13B.tmp
c:\windows\system32\SET143.tmp
c:\windows\system32\SET14C.tmp
c:\windows\system32\SET14E.tmp
c:\windows\system32\SET151.tmp
c:\windows\system32\Thumbs.db
.
.
((((((((((((((((((((((((( Files Created from 2013-04-23 to 2013-05-23 )))))))))))))))))))))))))))))))
.
.
2013-05-20 09:56 . 2013-05-20 09:56 -------- d--h--w- c:\windows\PIF
2013-05-18 21:58 . 2005-09-01 10:03 5888 ------w- c:\windows\system32\drivers\imagedrv.sys
2013-05-18 21:58 . 2005-09-01 10:03 127488 ------w- c:\windows\system32\drivers\imagesrv.sys
2013-05-18 21:57 . 2004-07-26 15:16 476320 ------w- c:\windows\system32\ImagXpr7.dll
2013-05-18 21:57 . 2004-07-26 15:16 471040 ------w- c:\windows\system32\ImagXRA7.dll
2013-05-18 21:57 . 2004-07-26 15:16 262144 ------w- c:\windows\system32\ImagXR7.dll
2013-05-18 21:57 . 2004-07-26 15:16 1568768 ------w- c:\windows\system32\ImagX7.dll
2013-05-18 21:57 . 2004-07-09 07:43 364544 ------w- c:\windows\system32\TwnLib4.dll
2013-05-18 21:57 . 2000-06-26 09:45 106496 ----a-w- c:\windows\system32\TwnLib20.dll
2013-05-18 21:57 . 2001-07-09 09:50 155648 ----a-w- c:\windows\system32\NeroCheck.exe
2013-05-18 21:57 . 2013-05-18 21:57 -------- d-----w- c:\program files\Ahead
2013-05-18 21:57 . 2013-05-18 21:57 -------- d-----w- c:\program files\Common Files\Ahead
2013-05-18 09:03 . 2013-05-18 09:03 -------- d--h--w- c:\windows\system32\GroupPolicy
2013-05-15 21:01 . 2013-05-15 21:01 -------- d-----w- c:\program files\BBC iPlayer Desktop
2013-05-15 20:17 . 2013-05-15 20:17 -------- d-----w- c:\documents and settings\Richard\Application Data\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1
2013-05-12 08:26 . 2013-05-12 08:26 -------- d-----w- c:\windows\system32\wbem\Repository
2013-05-11 15:37 . 2013-05-11 15:37 -------- d-----w- c:\documents and settings\Richard\Local Settings\Application Data\Wondershare
2013-05-11 15:37 . 2013-05-11 15:37 -------- d-----w- c:\program files\Common Files\Wondershare
2013-05-11 10:37 . 2013-05-11 10:37 209472 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll
2013-05-09 17:37 . 2008-06-24 12:45 1414440 ----a-w- c:\windows\system32\ShellManager310E2D762.dll
2013-05-09 17:14 . 2013-05-09 17:14 -------- d-----w- c:\documents and settings\Richard\Local Settings\Application Data\Nero
2013-05-09 16:57 . 2013-05-09 16:57 -------- d-----w- c:\documents and settings\Richard\Application Data\Nero
2013-05-09 16:53 . 2013-05-12 08:21 -------- d-----w- c:\documents and settings\All Users\Application Data\Nero
2013-05-09 16:53 . 2013-05-11 09:09 -------- d-----w- c:\program files\Common Files\Nero
2013-05-06 17:11 . 2013-05-06 17:11 -------- d-----w- C:\CruzerLock2_setup
2013-05-06 10:35 . 2013-05-06 10:35 -------- d-----w- c:\documents and settings\Richard\Local Settings\Application Data\PC_Drivers_Headquarters
2013-05-06 09:56 . 2013-05-06 09:58 -------- d-----w- C:\My Files
2013-05-06 08:57 . 2013-05-06 08:57 -------- d-----w- c:\documents and settings\Richard\Application Data\SanDisk SecureAccess
2013-05-06 08:44 . 2013-05-06 08:44 1208320 ----a-w- c:\windows\system32\PTxSCP.ocx
2013-05-06 08:44 . 2013-05-06 08:44 389120 ----a-w- c:\windows\system32\actskn43.ocx
2013-05-05 13:45 . 2013-05-05 13:45 -------- d-----w- c:\documents and settings\LocalService\Application Data\AVG
2013-05-05 13:43 . 2013-05-05 13:43 -------- d-----w- c:\documents and settings\Richard\Application Data\AVG
2013-05-05 13:42 . 2013-05-05 13:44 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG
2013-05-05 13:42 . 2013-05-05 13:42 -------- d-sh--w- c:\documents and settings\All Users\Application Data\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}
2013-05-05 11:59 . 2013-05-05 12:04 -------- d-----w- c:\documents and settings\All Users\Application Data\ErrorEND
2013-05-03 19:20 . 2013-05-03 19:20 -------- d-----w- c:\program files\Common Files\Adobe AIR
2013-05-03 19:02 . 2013-05-03 19:02 -------- d-----w- c:\documents and settings\Richard\Application Data\DriverCure
2013-05-03 19:02 . 2013-05-03 19:24 -------- d-----w- c:\documents and settings\Richard\Application Data\SpeedMaxPc
2013-05-03 19:02 . 2013-05-03 19:02 -------- d-----w- c:\program files\Common Files\SpeedMaxPc
2013-05-03 19:02 . 2013-05-03 19:24 -------- d-----w- c:\program files\SpeedMaxPc
2013-05-03 19:02 . 2013-05-03 19:24 -------- d-----w- c:\documents and settings\All Users\Application Data\SpeedMaxPc
2013-05-02 18:45 . 2013-05-02 18:45 -------- d-----w- c:\documents and settings\Richard\My Vaults
2013-05-02 16:55 . 2013-05-02 19:19 -------- d-----w- c:\documents and settings\Richard\Application Data\SanDisk
2013-05-02 16:53 . 2013-05-02 16:53 -------- d-----w- c:\documents and settings\All Users\Application Data\ClubSanDisk
2013-04-30 20:59 . 2007-11-29 17:11 172032 ----a-w- c:\windows\system32\igfxres.dll
2013-04-30 20:20 . 2013-04-30 20:22 -------- d-----w- c:\program files\Defraggler
2013-04-30 08:09 . 2013-04-30 08:09 -------- d-----w- c:\documents and settings\All Users\Application Data\Yahoo!
2013-04-30 00:28 . 2013-04-30 00:28 102448 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2013-04-29 11:21 . 2013-04-30 12:12 -------- d-----w- c:\documents and settings\Richard\Application Data\Glarysoft
2013-04-28 15:43 . 2013-05-23 03:24 -------- d-----w- c:\documents and settings\NetworkService\Application Data\VMware
2013-04-28 15:43 . 2013-04-28 15:43 -------- d-----w- c:\documents and settings\NetworkService\Application Data\Fighters
2013-04-26 10:41 . 2013-03-07 12:37 2888384 ----a-w- c:\windows\system32\pwNative.exe
2013-04-26 10:41 . 2013-03-07 12:37 15576 ------w- c:\windows\system32\pwdrvio.sys
2013-04-26 10:41 . 2013-03-07 12:36 10200 ------w- c:\windows\system32\pwdspio.sys
2013-04-26 10:04 . 2013-04-26 10:04 2560 ----a-w- c:\windows\_MSRSTRT.EXE
2013-04-24 08:30 . 2013-04-24 08:30 -------- d-----w- C:\boot
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-21 11:05 . 2008-07-17 08:43 23552 ----a-w- c:\windows\xlkfs.dll
2013-05-19 13:02 . 2013-01-11 18:35 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-19 13:02 . 2013-01-11 18:35 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-04-16 16:11 . 2013-04-16 16:11 13432 ----a-w- c:\windows\system32\drivers\PSVolAcc.sys
2013-04-16 16:11 . 2013-04-16 16:11 16504 ----a-w- c:\windows\system32\drivers\pssnap.sys
2013-04-16 16:11 . 2013-04-16 16:11 55416 ----a-w- c:\windows\system32\drivers\psmounterex.sys
2013-04-05 10:49 . 2013-01-11 14:53 499712 ----a-w- c:\windows\system32\msvcp71.dll
2013-04-05 10:49 . 2013-01-11 14:53 348160 ----a-w- c:\windows\system32\msvcr71.dll
2013-04-04 13:50 . 2013-01-11 10:21 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-03-29 19:49 . 2013-01-11 10:58 4608 ----a-w- c:\windows\system32\bbchlp.dll
2013-03-29 19:49 . 2013-01-11 10:58 4096 ----a-w- c:\windows\system32\drivers\bbcap.sys
2013-03-29 19:49 . 2013-01-11 10:58 30720 ----a-w- c:\windows\system32\bbcap.dll
2013-03-23 01:09 . 2013-03-23 01:09 354656 ----a-w- c:\windows\system32\DivXControlPanelApplet.cpl
2013-03-12 00:10 . 2013-04-22 18:35 237088 ------w- c:\windows\system32\MpSigStub.exe
2013-03-10 15:27 . 2013-01-11 23:31 97208 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlay]
@="{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}"
[HKEY_CLASSES_ROOT\CLSID\{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}]
2007-06-05 22:16 2955264 ----a-w- c:\program files\Protector Suite QL\farchns.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlayOpen]
@="{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}"
[HKEY_CLASSES_ROOT\CLSID\{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}]
2007-06-05 22:16 2955264 ----a-w- c:\program files\Protector Suite QL\farchns.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2013-03-01 18643560]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ZoneAlarm"="c:\program files\CheckPoint\ZoneAlarm\zatray.exe" [2013-01-29 73832]
"SNPSTD2"="c:\windows\vsnpstd2.exe" [2004-01-05 40960]
"s***ent"="c:\program files\Fighters\SPAMfighter\s***ent.exe" [2013-01-15 1460768]
"Magitime"="c:\program files\Magitime\magitime.exe" [2013-01-11 659456]
"diagnostics"="C:\Program Files/Thomson SpeedTouch/ST330/diagnostics/diagnostics.exe" [2013-01-12 557149]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2004-11-17 118784]
"TkBellExe"="c:\program files\Real\RealPlayer\update\realsched.exe" [2013-04-05 296096]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-11-29 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-11-29 162328]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-11-29 137752]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
.
c:\documents and settings\Richard\Start Menu\Programs\Startup\
FastStone Capture.lnk - c:\program files\FastStone Capture\FSCapture.exe [2007-2-13 1111552]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
SysRestorePoint.exe [2002-11-10 20480]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\psfus]
2007-06-05 22:03 90112 ----a-w- c:\windows\system32\psqlpwd.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
2007-05-16 19:50 73728 ----a-w- c:\windows\system32\VESWinlogon.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli psqlpwd
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"Eraser"=c:\program files\Eraser\eraser.exe -hide
"SUPERAntiSpyware"=c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe
"ctfmon.exe"=c:\windows\system32\ctfmon.exe
"EPSON Stylus DX7400 Series"=c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATICDE.EXE /FU "c:\windows\TEMP\E_SB5.tmp" /EF "HKCU"
"Core Temp"="d:\downloads\CoreTemp32\Core Temp.exe"
"Xvid"=c:\program files\Xvid\CheckUpdate.exe
"NBJ"="c:\program files\Ahead\Nero BackItUp\NBJ.exe"
"SanDiskSecureAccess_Manager.exe"=c:\documents and settings\Richard\Application Data\SanDisk\SanDiskSecureAccess_Manager.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"IgfxTray"=c:\windows\system32\igfxtray.exe
"HotKeysCmds"=c:\windows\system32\hkcmd.exe
"Persistence"=c:\windows\system32\igfxpers.exe
"ISBMgr.exe"=c:\program files\Sony\ISB Utility\ISBMgr.exe
"SonyPowerCfg"="c:\program files\Sony\VAIO Power Management\SPMgr.exe"
"Switcher.exe"="c:\program files\Sony\Wireless Switch Setting Utility\Switcher.exe"
"PSQLLauncher"="c:\program files\Protector Suite QL\launcher.exe" /startup
"IFXSPMGT"=c:\windows\system32\ifxspmgt.exe /NotifyLogon
"ISW"=c:\program files\CheckPoint\ZAForceField\ForceField.exe /icon="hidden"
"Acronis Scheduler2 Service"="c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe"
"NeroFilterCheck"=c:\windows\system32\NeroCheck.exe
"TrueImageMonitor.exe"="c:\program files\Acronis\TrueImageHome\TrueImageMonitor.exe"
"DivXMediaServer"=c:\program files\DivX\DivX Media Server\DivXMediaServer.exe
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
"CommonToolkitTray"=c:\program files\Fighters\Tray\FightersTray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\VMware\\VMware Player\\vmware-authd.exe"=
"c:\\Program Files\\Thomson SpeedTouch\\ST330\\WebInstaller\\STHIW\\stInstall.exe"=
"c:\\Program Files\\Thomson SpeedTouch\\ST330\\service\\st330service.exe"=
"c:\\WINDOWS\\system32\\msiexec.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
.
R0 pssnap;Paramount Software Snapshot Filter;c:\windows\system32\drivers\pssnap.sys [4/16/2013 5:11 PM 16504]
R0 shpf;Sony HDD Protection Filter Driver;c:\windows\system32\drivers\shpf.sys [10/14/2012 4:21 PM 9216]
R0 vididr;Acronis Virtual Disk;c:\windows\system32\drivers\vididr.sys [10/14/2012 8:31 PM 125472]
R0 vidsflt53;Acronis Disk Storage Filter (53);c:\windows\system32\drivers\vsflt53.sys [10/14/2012 8:31 PM 83392]
R0 vmci;VMware VMCI Bus Driver;c:\windows\system32\drivers\vmci.sys [7/6/2012 1:29 PM 71152]
R0 vsock;vSockets Driver;c:\windows\system32\drivers\vsock.sys [1/12/2013 12:30 AM 61296]
R1 PersonalSecureDrive;PersonalSecureDrive;c:\windows\system32\drivers\psd.sys [9/19/2007 4:57 PM 38816]
R1 RapportCerberus_51755;RapportCerberus_51755;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus32_51755.sys [3/29/2013 9:08 AM 317112]
R1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [4/30/2013 1:28 AM 103120]
R1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [4/30/2013 1:28 AM 174320]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [7/22/2011 5:27 PM 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [7/12/2011 10:55 PM 67664]
R1 xlkfs;xlkfs;c:\windows\system32\drivers\xlkfs.sys [9/10/2011 2:34 AM 18432]
R2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [8/12/2011 12:38 AM 116608]
R2 ISWKL;ZoneAlarm LTD Toolbar ISWKL;c:\program files\CheckPoint\ZAForceField\ISWKL.sys [7/14/2012 2:59 PM 27056]
R2 IswSvc;ZoneAlarm LTD Toolbar IswSvc;c:\program files\CheckPoint\ZAForceField\ISWSVC.exe [7/14/2012 2:59 PM 497320]
R2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [4/30/2013 1:28 AM 1124632]
R2 ReflectService.exe;Macrium Reflect Image Mounting Service;c:\program files\Macrium\Reflect\ReflectService.exe [4/16/2013 5:10 PM 254072]
R2 SPAMfighter Update Service;SPAMfighter Update Service;c:\program files\Fighters\SPAMfighter\sfus.exe [1/15/2013 7:02 PM 216608]
R2 Suite Service;Suite Service;c:\program files\Fighters\FighterSuiteService.exe [11/12/2012 2:47 PM 1270376]
R2 VMUSBArbService;VMware USB Arbitration Service;c:\program files\Common Files\VMware\USB\vmware-usbarbitrator.exe [8/1/2012 6:10 PM 719512]
R3 bbcap;bbcap;c:\windows\system32\drivers\bbcap.sys [1/11/2013 11:58 AM 4096]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [10/14/2012 4:22 PM 41216]
R3 SPI;Sony Programmable I/O Control Device;c:\windows\system32\drivers\SonyPI.sys [10/14/2012 1:28 PM 71961]
R3 ST330;ST330;c:\windows\system32\drivers\st330.sys [1/12/2013 1:57 AM 30464]
R3 STBUS;STBUS;c:\windows\system32\drivers\stbus.sys [1/12/2013 1:57 AM 12672]
R3 STETH;SpeedTouch Ethernet Adapter NT Driver;c:\windows\system32\drivers\steth.sys [1/12/2013 1:57 AM 40320]
R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [10/14/2012 3:42 PM 812544]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [1/11/2013 11:48 AM 11520]
S1 Uim_Vim;UIM Virtual Image Plugin;c:\windows\system32\drivers\Uim_Vim.sys [2/18/2013 1:59 PM 283600]
S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2/28/2013 6:45 PM 161384]
S3 5U870UVC;Sony Visual Communication Camera VGP-VCC7;c:\windows\system32\drivers\5U870UVCx86.sys [10/14/2012 4:23 PM 70144]
S3 DCamUSBTP10;Qmax Webcam;c:\windows\system32\drivers\TP6810.SYS [1/11/2013 11:15 AM 241704]
S3 PSMounterEx;Macrium Reflect Image Explorer Driver;c:\windows\system32\drivers\psmounterex.sys [4/16/2013 5:11 PM 55416]
S3 pwdrvio;pwdrvio;c:\windows\system32\pwdrvio.sys [4/26/2013 11:41 AM 15576]
S3 pwdspio;pwdspio;c:\windows\system32\pwdspio.sys [4/26/2013 11:41 AM 10200]
S3 SonyImgF;Sony Image Conversion Filter Driver;c:\windows\system32\drivers\SonyImgF.sys [10/14/2012 9:35 PM 30976]
S3 WsAudioDevice_383;WsAudioDevice_383;c:\windows\system32\drivers\WsAudioDevice_383.sys [4/9/2013 10:04 AM 16640]
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-23 c:\windows\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-861567501-1284227242-1801674531-1003.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2013-03-06 14:27]
.
2013-05-17 c:\windows\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-861567501-1284227242-1801674531-1003.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2013-03-06 14:27]
.
2013-05-23 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-861567501-1284227242-1801674531-1003.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2013-03-06 14:27]
.
2013-05-23 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-861567501-1284227242-1801674531-1003.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2013-03-06 14:27]
.
2013-05-20 c:\windows\Tasks\SpeedMaxPc Registration3.job
- c:\program files\Common Files\SpeedMaxPc\UUS3\UUS3.dll [2011-10-27 21:14]
.
2013-05-03 c:\windows\Tasks\SpeedMaxPc Update3.job
- c:\program files\Common Files\SpeedMaxPc\UUS3\Update3.exe [2011-10-27 21:14]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://uk.yahoo.com/?p=us
TCP: DhcpNameServer = 87.194.255.154 87.194.255.155
FF - ProfilePath - c:\documents and settings\Richard\Application Data\Mozilla\Firefox\Profiles\782gmubq.default\
FF - prefs.js: browser.startup.homepage - about:home
FF - ExtSQL: 2013-04-20 20:31; {FFB96CC1-7EB3-449D-B827-DB661701C6BB}; c:\program files\CheckPoint\ZAForceField\TrustChecker
FF - user.js: extensions.delta.tlbrSrchUrl -
FF - user.js: extensions.delta.id - 00081a90000000000000000e50f38aef
FF - user.js: extensions.delta.appId - {C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}
FF - user.js: extensions.delta.instlDay - 15785
FF - user.js: extensions.delta.vrsn - 1.8.10.0
FF - user.js: extensions.delta.vrsni - 1.8.10.0
FF - user.js: extensions.delta.vrsnTs - 1.8.10.08:38
FF - user.js: extensions.delta.prtnrId - delta
FF - user.js: extensions.delta.prdct - delta
FF - user.js: extensions.delta.aflt - babsst
FF - user.js: extensions.delta.smplGrp - none
FF - user.js: extensions.delta.tlbrId - base
FF - user.js: extensions.delta.instlRef - sst
FF - user.js: extensions.delta.dfltLng - en
FF - user.js: extensions.delta.excTlbr - false
FF - user.js: extensions.delta.admin - false
FF - user.js: extensions.delta.autoRvrt - false
FF - user.js: extensions.delta.rvrt - false
FF - user.js: extensions.delta.newTab - false
user_pref('extensions.autoDisableScopes', 0);user_pref('security.csp.enable', false);user_pref('security.OCSP.enabled', 0);user_pref('extensions.blocklist.enabled', false);
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKLM-Run-ISW - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-05-23 04:27
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\st330service]
"ImagePath"="C:\Program Files/Thomson SpeedTouch/ST330/service/st330service.exe -service"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Environment*]
"v5Licence0"="15-F7ZS-1GEY-9WST-CJFW-W461-DWZAPC5"
"Activated"="Y"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(764)
c:\windows\system32\psqlpwd.dll
c:\program files\Protector Suite QL\homefus2.dll
c:\program files\Protector Suite QL\infra.dll
c:\program files\Protector Suite QL\homepass.dll
c:\program files\Protector Suite QL\bio.dll
c:\program files\Protector Suite QL\remote.dll
c:\windows\system32\VESWinlogon.dll
c:\program files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll
.
- - - - - - - > 'lsass.exe'(820)
c:\windows\system32\psqlpwd.dll
c:\program files\Protector Suite QL\homefus2.dll
c:\program files\Protector Suite QL\infra.dll
c:\program files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll
.
- - - - - - - > 'explorer.exe'(2300)
c:\windows\system32\WININET.dll
c:\program files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
c:\program files\Protector Suite QL\farchns.dll
c:\program files\Protector Suite QL\infra.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Thomson SpeedTouch\ST330\service\st330service.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Common Files\Acronis\Schedule2\schedul2.exe
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\windows\system32\ifxspmgt.exe
c:\windows\system32\IFXTCS.exe
c:\windows\system32\IfxPsdSv.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\windows\system32\locator.exe
c:\program files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
c:\program files\Sony\VAIO Event Service\VESMgr.exe
c:\windows\system32\vmnat.exe
c:\windows\system32\vmnetdhcp.exe
c:\program files\VMware\VMware Player\vmware-authd.exe
c:\windows\system32\igfxext.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\system32\wscntfy.exe
c:\program files\Thomson SpeedTouch\ST330\diagnostics\diagnostics.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\system32\msiexec.exe
.
**************************************************************************
.
Completion time: 2013-05-23 04:32:02 - machine was rebooted
ComboFix-quarantined-files.txt 2013-05-23 03:31
.
Pre-Run: 31,610,933,248 bytes free
Post-Run: 32,766,111,744 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - 2C3E0D524DCE0137D14E9117B20CEFFF
-
May 23rd, 2013, 07:57 PM
#11
Not much there.
At this point it doesn't look like the issue was caused by someone hacking your computer.
-
May 23rd, 2013, 09:08 PM
#12
Originally Posted by Broni
Not much there.
At this point it doesn't look like the issue was caused by someone hacking your computer.
Thanks Broni. It's reassuring to know even though I've just spent the last couple of days calling my bank to change my telephone banking passwords, change all my membership online and email login password, etc...etc But on the bright side, it;s also good to change passwords once in a while.
Does this mean my laptop got a clean bill from infection and I can now go back to using it ? It still puzzle me though, how the hacker did it and from where.
-
May 23rd, 2013, 09:20 PM
#13
You should be good to go
-
May 23rd, 2013, 09:28 PM
#14
Originally Posted by Broni
You should be good to go
Thank you so much for your help and your time in this issue. Greatly appreciated and have a good weekend ahead.
-
May 23rd, 2013, 09:29 PM
#15
Same to you
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