OTL logfile created on: 5/20/2013 8:44:44 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Ian James\Desktop
Professional Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16521)
Locale: 00000409 | Country: South Africa | Language: ENS | Date Format: dd/MM/yyyy
2.99 Gb Total Physical Memory | 1.55 Gb Available Physical Memory | 51.71% Memory free
5.98 Gb Paging File | 3.72 Gb Available in Paging File | 62.17% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 148.00 Gb Total Space | 12.57 Gb Free Space | 8.49% Space Free | Partition Type: NTFS
Drive D: | 138.59 Gb Total Space | 109.71 Gb Free Space | 79.16% Space Free | Partition Type: NTFS
Drive F: | 5.46 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
Drive G: | 1.90 Gb Total Space | 1.86 Gb Free Space | 97.77% Space Free | Partition Type: FAT
Computer Name: SHAUNPEARCE-PC | User Name: Ian James | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
OTL Extras logfile created on: 5/20/2013 8:44:44 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Ian James\Desktop
Professional Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16521)
Locale: 00000409 | Country: South Africa | Language: ENS | Date Format: dd/MM/yyyy
2.99 Gb Total Physical Memory | 1.55 Gb Available Physical Memory | 51.71% Memory free
5.98 Gb Paging File | 3.72 Gb Available in Paging File | 62.17% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 148.00 Gb Total Space | 12.57 Gb Free Space | 8.49% Space Free | Partition Type: NTFS
Drive D: | 138.59 Gb Total Space | 109.71 Gb Free Space | 79.16% Space Free | Partition Type: NTFS
Drive F: | 5.46 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
Drive G: | 1.90 Gb Total Space | 1.86 Gb Free Space | 97.77% Space Free | Partition Type: FAT
Computer Name: SHAUNPEARCE-PC | User Name: Ian James | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Authorized Applications List ==========
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"{048298C9-A4D3-490B-9FF9-AB023A9238F3}" = Steam
"{05DC79C6-4213-45D3-BE8A-50B8B7C1F0E1}" = bpd_scan_Carrier
"{0A0CADCF-78DA-33C4-A350-CD51849B9702}" = Microsoft .NET Framework 4 Extended
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0E448256-D515-4C3E-A5BE-0A7B76CED5D4}" = hppM1130M1210SeriesLaserJetService
"{112C23F2-C036-4D40-BED4-0CB47BF5555C}" = Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU
"{13d868cf-47e9-4b3d-9366-a0c60f82e5aa}" = Striata Reader
"{14DD7530-CCD2-3798-B37D-3839ED6A441C}" = Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools
"{196E77C5-F524-4B50-BD1A-2C21EEE9B8F7}" = Microsoft SQL Server 2008 Common Files
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1AF2684B-FD5C-4711-85DF-30F7119E728A}" = Kyocera TWAIN Driver
"{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}" = Rapport
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{26A24AE4-039D-4CA4-87B4-2F83217017FF}" = Java 7 Update 21
"{294BF709-D758-4363-8D75-01479AD20927}" = Windows Live Family Safety
"{2A2F3AE8-246A-4252-BB26-1BEB45627074}" = Microsoft SQL Server System CLR Types
"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{33AE9E89-47C9-4A0D-9E9D-BDD6966A3804}" = Microsoft SQL Server 2008 RsFx Driver
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{3A9FC03D-C685-4831-94CF-4EDFD3749497}" = Microsoft SQL Server Compact 3.5 SP2 ENU
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{3D73DC7A-2D1D-45CF-8A67-24873925C716}" = bpd_scan
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel(R) Rapid Storage Technology
"{4106D232-7B04-4431-9E0B-79B83AFDD25E}" = MySQL Server 5.5
"{436E0B79-2CFB-4E5F-9380-E17C1B25D0C5}" = WIDCOMM Bluetooth Software
"{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}" = LG Smart Recovery
"{45AD67F1-1585-4FE0-B0FD-7932EC452880}" = SolidWorks eDrawings 2012
"{468D22C0-8080-11E2-B86E-B8AC6F98CCE3}" = Google Earth
"{46ED2B64-85C7-4E1F-920C-A555B21F2E4C}" = NVIDIA PhysX
"{47C39E4A-28F2-33B1-B9B7-97F24E52D917}" = Microsoft Help Viewer 1.0
"{4815BD99-96A4-49FE-A885-DCF06E9E4E78}" = Microsoft SQL Server 2008 Database Engine Shared
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4A6F34E2-09E5-4616-B227-4A26A488A6F9}" = Microsoft SQL Server 2008 Common Files
"{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
"{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}" = Skype™ 6.3
"{4E968D9C-21A7-4915-B698-F7AEB913541D}" = Microsoft SQL Server 2008 R2 Management Objects
"{4F44B5AE-82A6-4A8A-A3E3-E24D489728E3}" = Microsoft SQL Server 2008 Native Client
"{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module
"{57F0ED40-8F11-41AA-B926-4A66D0D1A9CC}" = Microsoft Office Live Add-in 1.3
"{58721EC3-8D4E-4B79-BC51-1054E2DDCD10}" = Microsoft SQL Server 2008 Database Engine Services
"{59F24743-2EA1-3A45-B8C2-6E0E1E078FA8}" = Microsoft Visual C# 2010 Express - ENU
"{5CDF6674-78CA-4B1F-A3CA-BA7EAC6E4E0B}" = Nitro PDF Professional
"{5DA8F6CD-C70E-39D8-8430-3D9808D6BD17}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{61AD15B2-50DB-4686-A739-14FE180D4429}" = Windows Live ID Sign-in Assistant
"{6414E7C5-C329-4C99-A223-FCCDB499E3E9}" = D-Link AirPlus Xtreme G AP Manager for DWL-2100AP
"{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}" = Windows Media Player Firefox Plugin
"{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{77531C63-4A48-4EB7-BCD2-5F3E1EFCC405}" = MPICH2
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7AB01C54-577D-4B5C-BA31-219D5B128E35}" = CAESAR II 2011-Demo
"{7B15D70E-9449-4CFB-B9BC-798465B2BD5C}" = Norton Internet Security
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{81717D01-32F6-449C-85E1-41AFD678E545}" = LG Intelligent Update
"{846447E6-F3CB-4DD9-B4AD-5CCBBB610982}" = LG Smart Care
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{90024193-9F13-4877-89D5-A1CDF0CBBF28}" = Feedback Tool
"{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010
"{90140000-0015-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010
"{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010
"{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010
"{90140000-0019-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010
"{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010
"{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010
"{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{99ACCA38-6DD3-48A8-96AE-A283C9759279}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010
"{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{46298F6A-1E7E-4D4A-B5F5-106A4F0E48C6}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010
"{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{DEA87BE2-FFCC-4F33-9946-FCBE55A1E998}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010
"{90140000-002C-0409-0000-0000000FF1CE}_Office14.SingleImage_{7CA93DF4-8902-449E-A42E-4C5923CFBDE3}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-003D-0000-0000-0000000FF1CE}" = Microsoft Office Single Image 2010
"{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{047B0968-E622-4FAA-9B4B-121FA109EDDE}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010
"{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010
"{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010
"{90140000-0115-0409-0000-0000000FF1CE}_Office14.SingleImage_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010
"{90140000-0117-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9672CAD2-F310-42D6-9147-E4A4B6ED8395}" = LG Magnifier
"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader
"{97486FBE-A3FC-4783-8D55-EA37E9D171CC}" = HP Update
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D3D8C60-A55F-4fed-B2B9-173F09590E16}" = REALTEK Wireless LAN Driver
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{9FA4EE1D-5C37-4843-A36F-AB80A6943A21}" = Lakes Environmental AERMOD View V.7.6.1
"{A0087DDE-69D0-11E2-AD57-43CA6188709B}" = Adobe AIR
"{A49F249F-0C91-497F-86DF-B2585E8E76B7}" = Microsoft Visual C++ 2005 Redistributable
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A80FA752-C491-4ED9-ABF0-4278563160B2}" = 32 Bit HP CIO Components Installer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.03)
"{AC76BA86-7AD7-2530-0000-A00000000004}" = Extended Asian Language font pack for Adobe Reader XI
"{ADB356E6-E15E-462A-B7BB-0DD9C0312D14}" = BREEZE AERMOD-ISC
"{AF0CE7C0-A3E4-4D73-988B-B29187EC6E9A}" = QuickTime
"{AF844339-2F8A-4593-81B3-9F4C54038C4E}" = Windows Live MIME IFilter
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision" = NVIDIA 3D Vision Driver 285.62
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.ControlPanel" = NVIDIA Control Panel 285.62
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver" = NVIDIA Graphics Driver 285.62
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update" = NVIDIA Update 1.5.20
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver" = NVIDIA HD Audio Driver 1.3.18.0
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_installer" = NVIDIA Install Application
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NVIDIA.Update" = NVIDIA Update Components
"{B4E343DD-BAAB-4D59-AD9C-DEA0AFE09DF1}" = Mumble 1.2.3
"{B5153233-9AEE-4CD4-9D2C-4FAAC870DBE2}" = Microsoft SQL Server 2008 Database Engine Services
"{B5761811-28F3-4257-B537-815C5EEF472C}" = Vodafone Mobile Connect Lite
"{B6CF2967-C81E-40C0-9815-C05774FEF120}" = Skype Click to Call
"{B857D868-F8B0-43EE-BC2B-D9E5ED21F237}" = Microsoft SQL Server VSS Writer
"{BE5B0450-DCCB-4FE9-93E2-3B38D88A745B}" = BlackBerry Desktop Software 7.1
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{C688457E-03FD-4941-923B-A27F4D42A7DD}" = Microsoft SQL Server 2008 Browser
"{C965F01C-76EA-4BD7-973E-46236AE312D7}" = Sql Server Customer Experience Improvement Program
"{CACAEB5F-174D-4C7C-AC56-A33289A807CA}" = Apple Mobile Device Support
"{CD95F661-A5C4-44F5-A6AA-ECDD91C240BD}" = WinZip 14.5
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}" = Microsoft .NET Framework 4 Multi-Targeting Pack
"{D371F551-0DB9-4CEC-844B-4C90CE91EA0B}" = hppLaserJetService
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D441BD04-E548-4F8E-97A4-1B66135BAAA8}" = Microsoft SQL Server 2008 Setup Support Files
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{D70FC282-9944-496D-AB45-7DF2104DB7D6}" = BREEZE 3D Analyst
"{DA6CC3A5-1F5B-4068-8BFF-C597BB6B8158}" = hppusgM1130M1210Series
"{DABD50F7-0001-0002-0003-ABCDEFABCDEF}" = LG Smart Indicator
"{DBE03A94-9ACB-C072-4A0B-0BA074E32181}" = Ora Time and Expense
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DE0F5F48-B60F-4E7D-9B81-17CA3872A260}" = Tanks409d
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F1585551-3CCD-48AA-BB4C-3E567107EDCF}" = LG OSD
"{F3494AB6-6900-41C6-AF57-823626827ED8}" = Microsoft SQL Server 2008 Database Engine Shared
"{F5266D28-E0B2-4130-BFC5-EE155AD514DC}" = Apple Application Support
"{F53D678E-238F-4A71-9742-08BB6774E9DC}" = Windows Live Family Safety
"{F8A9085D-4C7A-41a9-8A77-C8998A96C421}" = Intel(R) Control Center
"{FA41AA0C-CB72-4CCB-9064-1DCF8B64233E}" = Lakes Environmental Screen View V.3.0.0
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Shockwave Player" = Adobe Shockwave Player 11.6
"Afterburner" = MSI Afterburner 2.3.1
"ALUpdate_is1" = ALTools Update
"ALZip_is1" = ALZip 8.51
"Any DWG DXF Converter_is1" = Any DWG DXF Converter 2013
"Any PDF to DWG Converter_is1" = Any PDF to DWG Converter 2013
"Battlelog Web Plugins" = Battlelog Web Plugins
"BF20603967CFDCB2BBF91950E8A56DFBC5C833FE" = Windows Driver Package - Broadcom HIDClass (07/28/2009 6.2.0.9800)
"BitTorrent" = BitTorrent
"BlackBerry_Desktop" = BlackBerry Desktop Software 7.1
"com.johnwu.ora.7C6CA62034ECEF7F45C524416D6FEE987A4E8AAB.1" = Ora Time and Expense
"ESN Sonar-0.70.4" = ESN Sonar
"EzManual" = EzManual
"GPL Ghostscript 8.71" = GPL Ghostscript 8.71
"Greenshot_is1" = Greenshot
"Hola" = Hola™ 1.1.26 - Better Internet
"Inkscape" = Inkscape 0.48.4
"InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"InstallShield_{1AF2684B-FD5C-4711-85DF-30F7119E728A}" = Kyocera TWAIN Driver
"InstallShield_{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}" = LG Smart Recovery
"Kyocera Product Library" = Kyocera Product Library
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended
"Microsoft Help Viewer 1.0" = Microsoft Help Viewer 1.0
"Microsoft SQL Server 10" = Microsoft SQL Server 2008
"Microsoft SQL Server 10 Release" = Microsoft SQL Server 2008
"Microsoft Visual C# 2010 Express - ENU" = Microsoft Visual C# 2010 Express - ENU
"MozBackup" = MozBackup 1.5.1
"Mozilla Firefox 14.0.1 (x86 en-US)" = Mozilla Firefox 14.0.1 (x86 en-US)
"Mozilla Thunderbird 17.0.6 (x86 en-GB)" = Mozilla Thunderbird 17.0.6 (x86 en-GB)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"N360" = Norton 360
"Nitro PDF Professional" = Nitro PDF Professional 6.2
"NVIDIA Display Control Panel" = NVIDIA Display Control Panel
"NVIDIAStereo" = NVIDIA Stereoscopic 3D Driver
"Office14.SingleImage" = Microsoft Office Home and Student 2010
"Rapport_msi" = Rapport
"Redirection Port Monitor" = RedMon - Redirection Port Monitor
"SoundPLAN 7.2" = SoundPLAN 7.2 (remove only)
"Steam App 205100" = Dishonored
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"TeamSpeak 3 Client" = TeamSpeak 3 Client
"TeamViewer 8" = TeamViewer 8
"Time & Expense Sheet Manager V4.1" = Time & Expense Sheet Manager V4.1
"VLC media player" = VLC media player 2.0.6
"WindRose_is1" = WindRose ver.4.15-6.08
"WinDust Pro" = WinDust Pro
"WinLiveSuite" = Windows Live Essentials
"WinRAR archiver" = WinRAR 4.20 (32-bit)
"YTdetect" = Yahoo! Detect
========== HKEY_USERS Uninstall List ==========
[HKEY_USERS\S-1-5-21-1966870287-2785114930-2950882033-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Dropbox" = Dropbox
"Google Chrome" = Google Chrome
"Microsoft Office on Demand Browser Add-ons" = Microsoft Office on Demand Browser Add-ons
"SkyDriveSetup.exe" = Microsoft SkyDrive
Under the Custom Scans/Fixes box at the bottom, paste in the following
Code:
:OTL
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\RtsUCcid.sys -- (USBCCID)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\Rts516xIR.sys -- (RtsUIR)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Users\IANJAM~1\AppData\Local\Temp\catchme.sys -- (catchme)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\btwrchid.sys -- (btwrchid)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\btwl2cap.sys -- (btwl2cap)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\drivers\btwaudio.sys -- (btwaudio)
FF - user.js - File not found
FF - HKLM\Software\MozillaPlugins\@esn/esnlaunch,version=1.116.0: C:\Program Files\Battlelog Web Plugins\1.116.0\npesnlaunch.dll File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
O4 - Startup: C:\Users\Ian James\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BBC iPlayer Desktop.lnk = File not found
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm File not found
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm File not found
O9 - Extra Button: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm File not found
O9 - Extra 'Tools' menuitem : @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm File not found
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
@Alternate Data Stream - 143 bytes -> C:\ProgramData\Temp:4CF61E54
@Alternate Data Stream - 140 bytes -> C:\ProgramData\Temp:15024E60
@Alternate Data Stream - 132 bytes -> C:\ProgramData\Temp:A42A9F39
@Alternate Data Stream - 127 bytes -> C:\ProgramData\Temp:ABE89FFE
:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
You will get a log that shows the results of the fix. Please post it.
NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.
Last scans....
Download Security Check from here or here and save it to your Desktop.
Double-click SecurityCheck.exe
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.
NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.
Tick the box next to YES, I accept the Terms of Use
Click Start
Accept any security warnings from your browser.
Check Scan archives
Click Start
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click on List of found threats
Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
NOTE. If Eset won't find any threats, it won't produce any log.
OTL by OldTimer - Version 3.2.69.0 log created on 05202013_091532
Files\Folders moved on Reboot...
C:\Users\Ian James\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
File move failed. C:\Windows\temp\gnserv.dat scheduled to be moved on reboot.
File move failed. C:\Windows\temp\hlktmp scheduled to be moved on reboot.
File move failed. C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat scheduled to be moved on reboot.
Results of screen317's Security Check version 0.99.63
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 9 ``````````````Antivirus/Firewall Check:`````````````` Windows Security Center service is not running! This report may not be accurate!
Norton 360
WMI entry may not exist for antivirus; attempting automatic update. `````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Java 7 Update 21
Adobe Reader XI
Mozilla Firefox 14.0.1 Firefox out of Date!
Mozilla Thunderbird (17.0.6)
Google Chrome 26.0.1410.43
Google Chrome 26.0.1410.64 ````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Malwarebytes' Anti-Malware mbamscheduler.exe `````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1% ````````````````````End of Log``````````````````````
Farbar Service Scanner Version: 14-04-2013
Ran by Ian James (administrator) on 20-05-2013 at 09:27:33
Running from "C:\Users\Ian James\Desktop"
Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.
Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.
MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Firewall Disabled Policy:
==================
System Restore:
============
System Restore Disabled Policy:
========================
Action Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Windows Update:
============
Windows Autoupdate Disabled Policy:
============================
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
Other Services:
==============
Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to open SharedAccess registry key. The service key does not exist.
Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll
[2009-07-14 03:37] - [2009-07-14 05:15] - 0680960 ____A () D41D8CD98F00B204E9800998ECF8427E
ATTENTION!=====> C:\Program Files\Windows Defender\MpSvc.dll IS INFECTED AND SHOULD BE REPLACED.
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.[/*]
Press Scan button.[/*]
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.[/*]
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.[/*]
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 20-05-2013 01
Ran by Ian James (administrator) on 21-05-2013 08:14:05
Running from C:\Users\Ian James\Desktop
Windows 7 Professional Service Pack 1 (X86) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Normal
==================== Processes (Whitelisted) ===================
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
Last Boot: 2013-05-15 00:10
==================== End Of Log ============================
Additional scan result of Farbar Recovery Scan Tool (x86) Version: 20-05-2013 01
Ran by Ian James at 2013-05-21 08:15:10 Run:
Running from C:\Users\Ian James\Desktop
Boot Mode: Normal
==========================================================
32 Bit HP CIO Components Installer (Version: 7.1.8)
Adobe AIR (Version: 3.7.0.1860)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.278)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Adobe Shockwave Player 11.6 (Version: 11.6.4.634)
ALTools Update (Version: v11.4.28.1)
ALZip 8.51 (Version: v8.51)
Any DWG DXF Converter 2013
Any PDF to DWG Converter 2013
Apple Application Support (Version: 2.3)
Apple Mobile Device Support (Version: 3.4.0.25)
Apple Software Update (Version: 2.1.3.127)
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.22)
Battlelog Web Plugins (Version: 2.1.2)
BitTorrent (Version: 7.8.0.29626)
BlackBerry Desktop Software 7.1 (Version: 7.1.0.41)
bpd_scan (Version: 3.00.0000)
bpd_scan_Carrier (Version: 3.00.0000)
BREEZE 3D Analyst (Version: 2.2.4)
BREEZE AERMOD-ISC (Version: 7.6.0)
CAESAR II 2011-Demo (Version: 5.30.000)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
CyberLink YouCam (Version: 2.0.3304a)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dishonored (Version: 1.0)
D-Link AirPlus Xtreme G AP Manager for DWL-2100AP
Dropbox (Version: 1.6.16)
ESET Online Scanner v3
ESN Sonar (Version: 0.70.4)
Extended Asian Language font pack for Adobe Reader XI (Version: 11.0.0)
EzManual
Feedback Tool (Version: 1.1.0)
Google Chrome (Version: 26.0.1410.64)
Google Earth (Version: 7.0.3.8542)
Google Update Helper (Version: 1.3.21.145)
GPL Ghostscript 8.71
Greenshot
Hola™ 1.1.26 - Better Internet (Version: 1.1.26)
HP Update (Version: 5.005.000.002)
hppLaserJetService (Version: 001.003.000145)
hppM1130M1210SeriesLaserJetService (Version: 001.003.00073)
hppusgM1130M1210Series (Version: 1.0.0.2)
Inkscape 0.48.4 (Version: 0.48.4)
Intel(R) Control Center (Version: 1.2.0.1006)
Intel(R) Rapid Storage Technology (Version: 10.1.0.1008)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
Junk Mail filter update (Version: 15.4.3502.0922)
Kyocera Product Library (Version: 2.0.0713)
Kyocera TWAIN Driver (Version: 1.7.2030)
Lakes Environmental AERMOD View V.7.6.1 (Version: 7.6.1)
Lakes Environmental Screen View V.3.0.0 (Version: 3.0.0)
LG Intelligent Update (Version: 4.02.0305.01)
LG Magnifier (Version: 8.05.1901)
LG OSD (Version: 9.12.0401)
LG Smart Care (Version: 1.0.1006.0901)
LG Smart Indicator (Version: 10.01.0801)
LG Smart Recovery (Version: 5.5.3220)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Help Viewer 1.0 (Version: 1.0.30319)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.6029.1000)
Microsoft Office Live Add-in 1.3 (Version: 2.0.2313.0)
Microsoft Office on Demand Browser Add-ons (Version: 15.0.4481.1510)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20125.0)
Microsoft SkyDrive (Version: 17.0.2006.0314)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2008
Microsoft SQL Server 2008 Browser (Version: 10.1.2531.0)
Microsoft SQL Server 2008 Common Files (Version: 10.0.1600.22)
Microsoft SQL Server 2008 Common Files (Version: 10.1.2531.0)
Microsoft SQL Server 2008 Database Engine Services (Version: 10.1.2531.0)
Microsoft SQL Server 2008 Database Engine Shared (Version: 10.1.2531.0)
Microsoft SQL Server 2008 Native Client (Version: 10.1.2531.0)
Microsoft SQL Server 2008 R2 Management Objects (Version: 10.50.1447.4)
Microsoft SQL Server 2008 RsFx Driver (Version: 10.1.2531.0)
Microsoft SQL Server 2008 Setup Support Files (Version: 10.1.2731.0)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server System CLR Types (Version: 10.50.1447.4)
Microsoft SQL Server VSS Writer (Version: 10.1.2531.0)
Microsoft Visual C# 2010 Express - ENU (Version: 10.0.30319)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (Version: 9.0.30411)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools (Version: 10.0.30319)
MozBackup 1.5.1
Mozilla Firefox 14.0.1 (x86 en-US) (Version: 14.0.1)
Mozilla Maintenance Service (Version: 17.0.6)
Mozilla Thunderbird 17.0.6 (x86 en-GB) (Version: 17.0.6)
MPICH2 (Version: 1.2.1)
MSI Afterburner 2.3.1 (Version: 2.3.1)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Mumble 1.2.3 (Version: 1.2.3)
MySQL Server 5.5 (Version: 5.5.12)
Nitro PDF Professional (Version: 6.2.1.10)
Nitro PDF Professional 6.2 (Version: 6.2)
Norton 360 (Version: 20.3.1.22)
Norton Internet Security (Version: 17.0.0.136)
NVIDIA 3D Vision Driver 285.62 (Version: 285.62)
NVIDIA Control Panel 285.62 (Version: 285.62)
NVIDIA Display Control Panel (Version: 6.14.12.5984)
NVIDIA Graphics Driver 285.62 (Version: 285.62)
NVIDIA HD Audio Driver 1.3.18.0 (Version: 1.3.18.0)
NVIDIA Install Application (Version: 2.1002.109.718)
NVIDIA PhysX (Version: 9.11.1111)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.8562)
NVIDIA Update 1.5.20 (Version: 1.5.20)
NVIDIA Update Components (Version: 1.5.20)
Ora Time and Expense (Version: 1.1.15)
QuickTime (Version: 7.73.80.64)
Rapport (Version: 3.5.1208.36)
Realtek High Definition Audio Driver (Version: 6.0.1.5982)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30101)
REALTEK Wireless LAN Driver (Version: 1.00.0130)
RedMon - Redirection Port Monitor
Service Pack 1 for SQL Server 2008 (KB968369) (Version: 10.1.2531.0)
Skype Click to Call (Version: 6.8.12323)
Skype™ 6.3 (Version: 6.3.105)
SolidWorks eDrawings 2012 (Version: 12.3.113)
SoundPLAN 7.2 (remove only) (Version: 7.2)
Sql Server Customer Experience Improvement Program (Version: 10.1.2531.0)
Steam (Version: 1.0.0.0)
Striata Reader (Version: 2.9-1)
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 13.2.4.12)
Tanks409d (Version: 0.4.0.9)
TeamSpeak 3 Client (Version: 3.0.10.1)
TeamViewer 8 (Version: 8.0.17292)
Time & Expense Sheet Manager V4.1
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU (Version: 4.0.8080.0)
VLC media player 2.0.6 (Version: 2.0.6)
Vodafone Mobile Connect Lite (Version: 3.2.1.156)
WIDCOMM Bluetooth Software (Version: 6.3.0.4400)
Windows Driver Package - Broadcom HIDClass (07/28/2009 6.2.0.9800) (Version: 07/28/2009 6.2.0.9800)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WindRose ver.4.15-6.08
WinDust Pro
WinRAR 4.20 (32-bit) (Version: 4.20.0)
WinZip 14.5 (Version: 14.5.9095)
Yahoo! Detect
Name: Bluetooth Peripheral Device
Description: Bluetooth Peripheral Device
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
Name: Bluetooth Hands-free Audio
Description: Bluetooth Hands-free Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Broadcom
Service: btwaudio
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.
Name: Bluetooth Peripheral Device
Description: Bluetooth Peripheral Device
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
Name: Bluetooth L2CAP Interface
Description: Bluetooth L2CAP Interface
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Broadcom Corp.
Service: btwl2cap
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.
Name: Bluetooth Remote Control
Description: Bluetooth Remote Control
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Broadcom
Service: btwrchid
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.
Name: Bluetooth Peripheral Device
Description: Bluetooth Peripheral Device
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
Name: Officejet Pro 8500 A909g
Description: Officejet Pro 8500 A909g
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
Name: HP LaserJet Professional M1217nfw MFP
Description: HP LaserJet Professional M1217nfw MFP
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
Error: (05/21/2013 08:08:40 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:
%%-2147024891
Error: (05/21/2013 08:08:40 AM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891
Error: (05/21/2013 08:08:01 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060
Error: (05/21/2013 08:07:42 AM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891
Error: (05/21/2013 08:07:42 AM) (Source: Service Control Manager) (User: )
Description: The atksgt service failed to start due to the following error:
%%1275
Error: (05/21/2013 08:07:42 AM) (Source: Application Popup) (User: )
Description: Driver atksgt.sys has been blocked from loading.
Error: (05/21/2013 08:07:42 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060
Error: (05/21/2013 08:07:40 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 07:27:21 AM on ?2013/?05/?21 was unexpected.
Microsoft Office Sessions:
=========================
==================== Memory info ===========================
Percentage of memory in use: 54%
Total physical RAM: 3061.86 MB
Available physical RAM: 1380.02 MB
Total Pagefile: 6119.95 MB
Available Pagefile: 3440.12 MB
Total Virtual: 2047.88 MB
Available Virtual: 1901.18 MB
Download attached fixlist.txt file and save it to the Desktop. NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Run FRST/FRST64 and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.
Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 20-05-2013 01
Ran by Ian James at 2013-05-21 08:59:56 Run:1
Running from C:\Users\Ian James\Desktop
Boot Mode: Normal
==============================================
permissions for C:\Program Files\Windows Defender were reset successfully