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December 4th, 2012, 11:22 PM
#2
HP Compaq 8100 is a series. Is there a specific product number by the serial number? That may or may not help since that is also a BTO model.
It would help if you posted the link that you downloaded the drivers from. Is this it?
http://h20000.www2.hp.com/bizsupport...OID=4059#11395
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