LAPTOP WEBCAM

[sbuxman]

Acer Aspire 1410 v0.3117
Windows 7 Home Premium Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United States)
Installed: 7/28/2012 12:54:09 PM
Processor a Main Circuit Board b
1.40 gigahertz Intel Core2 Solo
64 kilobyte primary memory cache
3072 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded Board: Acer Base Board Product Name Base Board Version
Bus Clock: 800 megahertz
BIOS: INSYDE v0.3117 09/08/2009
new USB Storage Use in past 30 Days (mouse over last used for details) new Hosted Virtual Machines (mouse over name for details)
Last Used
SanDisk Cruzer, s/n 2005173800077940ED35, rev 1.26 8/17/2012 3:31:12 PM*
* Possibly used again before the reboot following this time.
None discovered
Drives new – drive encryption Memory Modules c,d
237.17 Gigabytes Usable Hard Drive Capacity
178.61 Gigabytes Hard Drive Free Space

TOSHIBA MK2555GSX [Hard drive] (250.06 GB) -- drive 0, s/n 69FLS5R7S, rev FG001J, SMART Status: Healthy 2976 Megabytes Usable Installed Memory

Slot 'DIMM0' has 2048 MB (serial number 76A9F203)
Slot 'DIMM2' has 2048 MB (serial number 71CC48D8)
Local Drive Volumes new – volume encryption

c: (NTFS on drive 0) 237.17 GB 178.61 GB free

===================================================

I had recently formatted my HDD and have great results, but now when I attempt to use the built-in webcam, the device (Chicony) has no drivers. I was wondering if someone might be able to point me to a downloadable link so I can reinstall the drivers...the website ACER chat tech support referred me to only has an executable program to verify that the camera exists, which is how I got the Chicony name. There is also at least one unknown USB device showing up in the device manager...could that be it? Can someone please help me through this swamp? : ) I discovered the problem when I attempted to Skype with someone and was given an error message that no such device exists!?

Thanks,

sbuxman

[photolady]

Did you try Acer's support? Go here or you could use the Download Hardware Vendor Detection Utility

[dneilson]

4th item down----

http://laptop-download.blogspot.com/...windows-7.html

[sbuxman]

As I mentioned in my post, I communicated with ACER tech support in chat. The detection .exe file they provided detected the webcam, manufactured by Chicony. I just ran the detection utility whose link you provide in your post, and nothing manufactured by Chicony shows up!

Now I'm really confused...could the webcam drivers be bundled in the download for the VGA driver? I would figure that it's for the display, but I'm hardly the expert.

Help!

sbuxman

[dneilson]

May be something here---

http://www.google.com/#hl=en&sclient...iw=720&bih=336

[sbuxman]

OK...so should I not dwnld/install from the link you previously provided, the "4th item down." ??

[sbuxman]

Thank you...that really helps to clear up the mess and confusion.

I did not use the eManagement recovery program b/c for some reason it did not work, as mentioned as a possibility in their notes. So I used the alternate method, also in their notes, in the absence of the eManagement recovery program, and it worked fine.

Going to the site for which you provide the link, I find three possible drivers to download, 2 Suyin and one Chicony. Are all three to be downloaded or would it be best to stick just with the Chicony driver since that was originally detected?

Thank you,

sbuxman

[Shinma]

...the website ACER chat tech support referred me to only has an executable program to verify that the camera exists, which is how I got the Chicony name...

State name of program.

[sbuxman]

Now I cannot find the link you provided in your previous reply, the one that includes the link to the ACER website -- what happened to that reply and the link?? -- I need that info to get back to the downloads to state the names of the programs!

sbuxman

(why did your link disappear from the posts here?)

[Shinma]

Previous post deleted since photolady has already posted a link to acer website.
See post #2.

[photolady]

Or you can try links provided via a google search that deals specifically with Acer's webcam:

http://www.google.com/search?client=...w=1400&bih=797