Little Boxes

[Shukran]

For just over a week I've been having four little boxes appear on my desktop on close-down, saying that these programmes are still running and I have to close them individually. They are:

sgtray.exe
Dummy Mixer Callback Window
DVD Launcher
Logitech Desktop Messenger Agent

I've never had this problem before and it's now taking a while to close the computer down. My computer is also running slower although I've given it a good cleanup and it seems to 'twitch' every now and again and I have to repeat my actions. Doesn't sound very technical but it's the only way I can describe it. I had two further windows opening as well as these four, but they seem to have disappeared now.

I'm using Internet Explorer 8 if that helps at all.

[SuperSparks]

Have a look in Control Panel>Administrative Tools>Event Viewer at the System and Application logs and see if there are any errors there that might shed any more light on the cause of the problem.

[Shukran]

Many thanks. I've had a look at the two areas you suggested, but they don't mean that much to me I'm afraid. Under Application there were quite a number of yellow warning triangles with the source as Userenv, also quite a number of red x Errors with the sources being crypt32 and Application Hang - iexplore.exe, wmplayer.exe, Fault Bucket, wiaacmgr.exe.

When I clicked on some of these the window suggested that I report them to Microsoft for analysis.

Under the System heading there were some that said:

The following boot-start or system-start driver(s) failed to load:
szkg5
szkgfs

Also - The Application Management service terminated with the following error:
The specified module could not be found.

As I don't normally delve too much, would it be better for me to take my computer into a technician?

[Welshjim]

Shukran--Did you start these programs? Perhaps they are started automatically at boot. If you do not want that, run msconfig|Start Up tab and uncheck the boxes corresponding to these.
sgtray is part of StorageGuard from Veritas (now Symantec).
Dummy Mixer is part of Cyberlink Powerdirector
DVD Launcher is part of Cyberlink PowerCinema
Logitech Desktop Messenger Agent is outdated (it was to notify you of updates to Logitech equipment)

In any event a shutdown is usually faster if you close any programs that are open.

[SuperSparks]

szkg5 and szkgfs appear to be associated with StopZilla. Do you have that on your PC?

[Shukran]

Well, that nearly did it Welshjim. I hadn't started these programmes but went into startup and unchecked the ones I could find. The only one I can't find is Dummy Mixer CallBack Window. I can't see anything that has Cyberlink or Power Director in the title and that is now the only one that pops up at closedown.

I used to check my startup list every few months but was told off by my computer expert for doing that as he said that it could mask problems on the computer, so I stopped. Perhaps I might go through the list again? Any other ideas on the Dummy Mixer?

SuperSparks - No, I haven't got StopZilla on my computer.

Thanks so far for your ideas - I feel that I'm getting there...!

[Train]

Seems it could well be a trojan.
So follow all instructions at
http://discussions.virtualdr.com/sho...d.php?t=167915

[Shukran]

Thanks everybody - seems like it's now sorted. I went through the startup list and unchecked about a dozen things that were not necessary to run at startup and it now closes down within seconds. Just to be on the safeside, I ran three different virus checkers and all were clear.

[SuperSparks]

Give it a scan with this as well, if you haven't already done so:

Malwarebytes

[Shukran]

Thanks SuperSparks, I used that one before I started unchecking some of the start-up boxes - all clear.

[Welshjim]

Shukran--Glad to hear all is well, including stopping Dummy Mixer.

[Shukran]

Thanks once again.

[Xenixenik]

I think that's right!

[SuperSparks]

I think you're a spammer!

I think you're banned!