[RESOLVED] Scourdotcom redirect virus help?
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Thread: [RESOLVED] Scourdotcom redirect virus help?

  1. #1
    Join Date
    May 2012
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    33

    Resolved [RESOLVED] Scourdotcom redirect virus help?

    All of my search queries using google.com get redirected to scour.com or something that just looks like an IP address.

    I have read all of the 'before posting here' instructions, but having been reading and trying to find answers to this for the past 12 hours now, I have come to the conclusion that this is not a new problem. To that end, if there is somewhere that I can read for the fix to this problem without wasting anyone's time reading all my (potentially) redundant logs - that'd be appreciated.

    If I'm an idiot, and I'm doing it wrong, just let me know and I'll get to work posting logs as soon as this Microsoft Security Essentials scan finishes up.

  2. #2
    photolady's Avatar
    photolady is offline Lifetime Friend of Site Staff
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    You need to post the logs so our security expert can help you rid your computer of its problems.

  3. #3
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    Ok, then I'll continue with pre-step 1:

    download, and install ONE of these:
    - Avast! free antivirus: http://www.avast.com...avast-home.html
    - free Microsoft Security Essentials: http://windows.micro...rity-essentials
    - free Comodo Antivirus: http://www.comodo.co...y/antivirus.php
    Update it. Run a full scan.
    Which looks as though it's going to take several more hours. 50 minutes in an the completion bar is about 1/8th full =(

  4. #4
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    Also, I tried printing out the instruction that it's advised I follow first, but because the original poster used an unnaturally long width, I cannot properly print all of the instructions.

  5. #5
    photolady's Avatar
    photolady is offline Lifetime Friend of Site Staff
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    Copy the instructions and paste them in to a word processor.

  6. #6
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    Print in Landscape mode instead of Portrait is another option.

  7. #7
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    May 2012
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    Here's the Malwarebytes log:


    Malwarebytes Anti-Malware (Trial) 1.61.0.1400
    www.malwarebytes.org

    Database version: v2012.05.13.01

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 8.0.7601.17514
    Carl :: FELLCASTER [administrator]

    Protection: Enabled

    5/13/2012 12:53:47 AM
    mbam-log-2012-05-13 (00-53-47).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 221554
    Time elapsed: 3 minute(s), 58 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 1
    C:\Users\Carl\AppData\Local\Temp\0.7010898943902624 (Trojan.Happili) -> Quarantined and deleted successfully.

    (end)

  8. #8
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    Please, just paste them into the post, makes for much easier reading. And we have a lot of folks who will not open attachments, so paste those in also.

  9. #9
    Join Date
    May 2012
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    Sorry about that, Train.

    I moved to Step 2, running GMER, it didn't show anything, and when I try and paste what was there to copy, I get nothing, and I followed all the directions given in sticky thread at the top of this topic - I even did it twice just to be sure.

    I made the GMER.log file, by clicking Save... which is saved to my desktop. I then clicked Copy. When I try to paste though, there's nothing to paste.

    Should I move on to aswMBR?

    ETA: The GMER.log file is likewise empty.

  10. #10
    Join Date
    May 2012
    Posts
    33
    Decided to move on to aswMBR.

    I should note that the first thing it did when it started to run, was ask me if I wanted to install Avast. I told it 'no', since I am using Microsoft Security Essentials.

    Here is the log aswMBR produced:

    aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
    Run date: 2012-05-13 02:15:20
    -----------------------------
    02:15:20.083 OS Version: Windows x64 6.1.7601 Service Pack 1
    02:15:20.083 Number of processors: 4 586 0x2505
    02:15:20.083 ComputerName: FELLCASTER UserName: Carl
    02:15:20.597 Initialize success
    02:15:45.595 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
    02:15:45.595 Disk 0 Vendor: SAMSUNG_ 2AC1 Size: 476940MB BusType: 3
    02:15:45.595 Disk 0 MBR read successfully
    02:15:45.595 Disk 0 MBR scan
    02:15:45.595 Disk 0 unknown MBR code
    02:15:45.595 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 15360 MB offset 2048
    02:15:45.626 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 31459328
    02:15:45.641 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 102400 MB offset 31664128
    02:15:45.657 Disk 0 Partition 4 00 07 HPFS/NTFS NTFS 358077 MB offset 241379328
    02:15:45.688 Disk 0 scanning C:\windows\system32\drivers
    02:15:51.991 Service scanning
    02:16:11.241 Modules scanning
    02:16:11.241 Disk 0 trace - called modules:
    02:16:11.303 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
    02:16:11.303 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80064dd060]
    02:16:11.319 3 CLASSPNP.SYS[fffff8800180143f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa80044ad050]
    02:16:11.335 Scan finished successfully
    02:16:39.461 Disk 0 MBR has been saved successfully to "C:\Users\Carl\Desktop\MBR.dat"
    02:16:39.461 The log file has been saved successfully to "C:\Users\Carl\Desktop\aswMBR.txt"

  11. #11
    Join Date
    May 2012
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    33
    Finally, here's the DDS.

    First DDS.txt

    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 8.0.7601.17514
    Run by Carl at 2:20:44 on 2012-05-13
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3957.2499 [GMT -4:00]
    .
    AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
    .
    ============== Running Processes ===============
    .
    C:\windows\system32\wininit.exe
    C:\windows\system32\lsm.exe
    C:\windows\system32\svchost.exe -k DcomLaunch
    C:\windows\system32\nvvsvc.exe
    C:\windows\system32\svchost.exe -k RPCSS
    C:\Program Files\Microsoft Security Client\MsMpEng.exe
    C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\windows\system32\svchost.exe -k netsvcs
    C:\windows\system32\svchost.exe -k LocalService
    C:\Program Files\Sandboxie\SbieSvc.exe
    C:\windows\system32\svchost.exe -k NetworkService
    C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
    C:\windows\system32\nvvsvc.exe
    C:\windows\System32\spoolsv.exe
    C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
    C:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
    C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
    C:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe
    C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\windows\system32\taskhost.exe
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
    C:\windows\system32\taskeng.exe
    C:\windows\system32\Dwm.exe
    C:\windows\Explorer.EXE
    C:\Program Files (x86)\Samsung\Easy Display Manager\dmhkcore.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files (x86)\Samsung\Samsung Support Center\SSCKbdHk.exe
    C:\Program Files (x86)\Samsung\Samsung Recovery Solution 4\WCScheduler.exe
    C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
    C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\windows\System32\rundll32.exe
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Zune\ZuneLauncher.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
    C:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\windows\system32\SearchIndexer.exe
    C:\Program Files (x86)\SAMSUNG\EasySpeedUpManager\EasySpeedUpManager.exe
    C:\windows\SysWOW64\rundll32.exe
    C:\windows\System32\svchost.exe -k LocalServicePeerNet
    C:\windows\system32\DllHost.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\windows\SysWOW64\Macromed\Flash\FlashUtil10x_ActiveX.exe
    C:\Users\Carl\Desktop\aswMBR.exe
    C:\windows\system32\NOTEPAD.EXE
    C:\windows\system32\taskeng.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\windows\system32\SearchProtocolHost.exe
    C:\windows\system32\SearchFilterHost.exe
    C:\windows\system32\DllHost.exe
    C:\windows\system32\DllHost.exe
    C:\windows\SysWOW64\cmd.exe
    C:\windows\system32\conhost.exe
    C:\windows\SysWOW64\cscript.exe
    C:\windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=smsn&bmod=smsn
    mWinlogon: Userinit=userinit.exe,
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
    uRun: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
    uRun: [Adobe] rundll32.exe "C:\Users\Carl\AppData\Local\ApplicationHistory\Adobe\cvkqsi.dll",DllRegisterServer
    mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
    mRun: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
    mRun: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
    mRun: [UpdatePDRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\7.0"
    mRun: [RemoteControl8] "C:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe"
    mRun: [PDVD8LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD8\Language\Language.exe"
    mRun: [UpdatePPShortCut] "C:\Program Files (x86)\CyberLink\PowerProducer\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerProducer" UpdateWithCreateOnce "Software\CyberLink\PowerProducer\5.0"
    mRun: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
    mRun: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    dRun: [Adobe] rundll32.exe "C:\Users\Carl\AppData\Local\ApplicationHistory\Adobe\cvkqsi.dll",DllRegisterServer
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SGETask.lnk - C:\Program Files\SIMU\SGE\SGETask.Exe
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files (x86)\AIM\aim.exe
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
    DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.10.115.cab
    DPF: {5721FA68-5ABD-40A8-81F1-4136691194BF} - hxxps://www.play.net/components/activex/AXSAL.ocx
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
    DPF: {E6F480FC-BD44-4CBA-B74A-89AF7842937D} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_cyri_4.5.1.0.cab
    TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
    TCP: Interfaces\{097137CA-CBF2-492B-A1B4-0A369A0360D9} : DhcpNameServer = 75.75.75.75 75.75.76.76
    TCP: Interfaces\{097137CA-CBF2-492B-A1B4-0A369A0360D9}\16474777966696 : DhcpNameServer = 192.168.6.1 64.134.255.2 64.134.255.10
    TCP: Interfaces\{097137CA-CBF2-492B-A1B4-0A369A0360D9}\76F6563786 : DhcpNameServer = 4.2.2.1
    TCP: Interfaces\{097137CA-CBF2-492B-A1B4-0A369A0360D9}\C696E6B6379737 : DhcpNameServer = 192.168.1.1 213.109.68.9 213.109.73.171 1.1.1.1
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
    mRun-x64: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
    mRun-x64: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
    mRun-x64: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
    mRun-x64: [UpdatePDRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\7.0"
    mRun-x64: [RemoteControl8] "C:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe"
    mRun-x64: [PDVD8LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD8\Language\Language.exe"
    mRun-x64: [UpdatePPShortCut] "C:\Program Files (x86)\CyberLink\PowerProducer\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerProducer" UpdateWithCreateOnce "Software\CyberLink\PowerProducer\5.0"
    mRun-x64: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
    mRun-x64: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
    mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    IE-X64: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files (x86)\AIM\aim.exe
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 MpFilter;Microsoft Malware Protection Driver;C:\windows\system32\DRIVERS\MpFilter.sys --> C:\windows\system32\DRIVERS\MpFilter.sys [?]
    R1 SABI;SAMSUNG Kernel Driver For Windows 7;\??\C:\windows\system32\Drivers\SABI.sys --> C:\windows\system32\Drivers\SABI.sys [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
    R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
    R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-5-13 654408]
    R2 MSSQL$CMJ;SQL Server (CMJ);C:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2010-12-10 29293408]
    R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
    R2 TurboB;Turbo Boost UI Monitor driver;C:\windows\system32\DRIVERS\TurboB.sys --> C:\windows\system32\DRIVERS\TurboB.sys [?]
    R3 Impcd;Impcd;C:\windows\system32\DRIVERS\Impcd.sys --> C:\windows\system32\DRIVERS\Impcd.sys [?]
    R3 MBAMProtector;MBAMProtector;\??\C:\windows\system32\drivers\mbam.sys --> C:\windows\system32\drivers\mbam.sys [?]
    R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\windows\system32\drivers\nvhda64v.sys --> C:\windows\system32\drivers\nvhda64v.sys [?]
    R3 SbieDrv;SbieDrv;C:\Program Files\Sandboxie\SbieDrv.sys [2011-3-24 148072]
    R3 Sftfs;Sftfs;C:\windows\system32\DRIVERS\Sftfslh.sys --> C:\windows\system32\DRIVERS\Sftfslh.sys [?]
    R3 Sftplay;Sftplay;C:\windows\system32\DRIVERS\Sftplaylh.sys --> C:\windows\system32\DRIVERS\Sftplaylh.sys [?]
    R3 Sftredir;Sftredir;C:\windows\system32\DRIVERS\Sftredirlh.sys --> C:\windows\system32\DRIVERS\Sftredirlh.sys [?]
    R3 Sftvol;Sftvol;C:\windows\system32\DRIVERS\Sftvollh.sys --> C:\windows\system32\DRIVERS\Sftvollh.sys [?]
    R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
    R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\windows\system32\DRIVERS\yk62x64.sys --> C:\windows\system32\DRIVERS\yk62x64.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S3 fssfltr;fssfltr;C:\windows\system32\DRIVERS\fssfltr.sys --> C:\windows\system32\DRIVERS\fssfltr.sys [?]
    S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]
    S3 Gun;Gun;\??\C:\windows\system32\Gun64.sys --> C:\windows\system32\Gun64.sys [?]
    S3 NisDrv;Microsoft Network Inspection System;C:\windows\system32\DRIVERS\NisDrvWFP.sys --> C:\windows\system32\DRIVERS\NisDrvWFP.sys [?]
    S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-3-26 291696]
    S3 npggsvc;nProtect GameGuard Service;C:\windows\system32\GameMon.des -service --> C:\windows\system32\GameMon.des -service [?]
    S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
    S3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys --> C:\windows\system32\DRIVERS\Rt64win7.sys [?]
    S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys --> C:\windows\system32\drivers\tsusbflt.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
    S3 WDC_SAM;WD SCSI Pass Thru driver;C:\windows\system32\DRIVERS\wdcsam64.sys --> C:\windows\system32\DRIVERS\wdcsam64.sys [?]
    S3 WMZuneComm;Zune Windows Mobile Connectivity Service;C:\Program Files\Zune\WMZuneComm.exe [2011-8-5 306400]
    S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;C:\Program Files\Microsoft SQL Server\100\Shared\sqladhlp.exe [2009-7-22 61976]
    S4 RsFx0103;RsFx0103 Driver;C:\windows\system32\DRIVERS\RsFx0103.sys --> C:\windows\system32\DRIVERS\RsFx0103.sys [?]
    S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);C:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\SQLAGENT.EXE [2009-3-30 427880]
    .
    =============== Created Last 30 ================
    .
    2012-05-13 06:02:25 69000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{161CBF2E-7607-4DF9-9864-3E6A4BE0C93D}\offreg.dll
    2012-05-13 06:01:36 8917360 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{161CBF2E-7607-4DF9-9864-3E6A4BE0C93D}\mpengine.dll
    2012-05-13 04:53:09 -------- d-----w- C:\Users\Carl\AppData\Roaming\Malwarebytes
    2012-05-13 04:53:01 -------- d-----w- C:\ProgramData\Malwarebytes
    2012-05-13 04:52:59 24904 ----a-w- C:\windows\System32\drivers\mbam.sys
    2012-05-13 04:52:59 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2012-05-13 01:13:52 927800 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{FE5CC4E9-9935-4A4B-A172-E5D1D8CE9892}\gapaengine.dll
    2012-05-13 01:11:49 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
    2012-05-13 01:11:46 -------- d-----w- C:\Program Files\Microsoft Security Client
    2012-05-12 11:41:10 -------- d-----w- C:\sh4ldr
    2012-05-12 11:41:10 -------- d-----w- C:\Program Files\Enigma Software Group
    2012-05-12 11:39:50 -------- d-----w- C:\windows\5B210B8AB66E4702B44D0D6F388D29EB.TMP
    2012-05-12 01:49:44 8917360 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{AED19D69-1B9F-45CE-A542-17230EC28B4F}\mpengine.dll
    2012-05-12 00:44:02 1544704 ----a-w- C:\windows\System32\DWrite.dll
    2012-05-12 00:44:02 1077248 ----a-w- C:\windows\SysWow64\DWrite.dll
    2012-05-12 00:44:00 5559664 ----a-w- C:\windows\System32\ntoskrnl.exe
    2012-05-12 00:43:59 3146240 ----a-w- C:\windows\System32\win32k.sys
    2012-05-12 00:43:58 3968368 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
    2012-05-12 00:43:58 3913072 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
    2012-05-12 00:43:45 75120 ----a-w- C:\windows\System32\drivers\partmgr.sys
    2012-05-12 00:43:41 1918320 ----a-w- C:\windows\System32\drivers\tcpip.sys
    2012-05-12 00:43:40 936960 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\ink\journal.dll
    2012-05-12 00:43:40 1732096 ----a-w- C:\Program Files\Windows Journal\NBDoc.DLL
    2012-05-12 00:43:40 1402880 ----a-w- C:\Program Files\Windows Journal\JNWDRV.dll
    2012-05-12 00:43:40 1393664 ----a-w- C:\Program Files\Windows Journal\JNTFiltr.dll
    2012-05-12 00:43:40 1367552 ----a-w- C:\Program Files\Common Files\Microsoft Shared\ink\journal.dll
    2012-04-13 08:26:26 81408 ----a-w- C:\windows\System32\imagehlp.dll
    2012-04-13 08:26:26 23408 ----a-w- C:\windows\System32\drivers\fs_rec.sys
    2012-04-13 08:26:26 159232 ----a-w- C:\windows\SysWow64\imagehlp.dll
    2012-04-13 08:26:25 5120 ----a-w- C:\windows\SysWow64\wmi.dll
    2012-04-13 08:26:25 5120 ----a-w- C:\windows\System32\wmi.dll
    2012-04-13 08:26:25 220672 ----a-w- C:\windows\System32\wintrust.dll
    2012-04-13 08:26:25 172544 ----a-w- C:\windows\SysWow64\wintrust.dll
    .
    ==================== Find3M ====================
    .
    2012-03-21 00:44:12 98688 ----a-w- C:\windows\System32\drivers\NisDrvWFP.sys
    2012-03-21 00:44:12 203888 ----a-w- C:\windows\System32\drivers\MpFilter.sys
    2012-02-28 06:39:37 1188864 ----a-w- C:\windows\System32\wininet.dll
    2012-02-28 05:38:52 981504 ----a-w- C:\windows\SysWow64\wininet.dll
    2012-02-28 04:31:38 1638912 ----a-w- C:\windows\System32\mshtml.tlb
    2012-02-28 03:52:27 1638912 ----a-w- C:\windows\SysWow64\mshtml.tlb
    2012-02-17 06:38:26 1031680 ----a-w- C:\windows\System32\rdpcore.dll
    2012-02-17 05:34:22 826880 ----a-w- C:\windows\SysWow64\rdpcore.dll
    2012-02-17 04:58:24 210944 ----a-w- C:\windows\System32\drivers\rdpwd.sys
    2012-02-17 04:57:32 23552 ----a-w- C:\windows\System32\drivers\tdtcp.sys
    .
    ============= FINISH: 2:21:06.74 ===============

  12. #12
    Join Date
    May 2012
    Posts
    33
    DDS Attach.txt:

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume2
    Install Date: 7/30/2010 5:39:34 AM
    System Uptime: 5/13/2012 1:02:48 AM (1 hours ago)
    .
    Motherboard: SAMSUNG ELECTRONICS CO., LTD. | | Q430/Q530
    Processor: Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz | CPU 1 | 2400/133mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 100 GiB total, 53.111 GiB free.
    D: is FIXED (NTFS) - 350 GiB total, 134.118 GiB free.
    E: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP291: 5/12/2012 7:40:40 AM - Installed SpyHunter
    RP292: 5/12/2012 9:02:51 PM - Windows Update
    RP293: 5/12/2012 9:09:34 PM - Removed SpyHunter
    RP294: 5/12/2012 9:19:00 PM - Removed Ask Toolbar.
    .
    ==== Installed Programs ======================
    .
    ?????????
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 9.5.0
    AOL Instant Messenger
    Audacity 1.3.13 (Unicode)
    BatteryLifeExtender
    BitTorrent
    ChargeableUSB
    Combined Community Codec Pack 2011-11-11
    Counter-Strike
    CyberLink DVD Suite
    CyberLink LabelPrint
    CyberLink Power2Go
    CyberLink PowerDirector
    CyberLink PowerDVD 8
    CyberLink PowerProducer
    CyberLink YouCam
    D3DX10
    Diablo II
    Easy Content Share
    Easy Display Manager
    Easy Network Manager
    Easy SpeedUp Manager
    EasyBatteryManager
    EasyFileShare
    Fallout 3 - Game of the Year Edition
    Free RAR Extract Frog
    Hotfix for Microsoft Visual C++ 2010 Express - ENU (KB2542054)
    ijji Auto Installer
    Intel(R) Rapid Storage Technology
    Intel(R) Turbo Boost Technology Driver
    iSEEK AnswerWorks English Runtime
    Java Auto Updater
    Java(TM) 6 Update 29
    Junk Mail filter update
    LAME v3.98.3 for Audacity
    Magic Online
    Magic: The Gathering — Duels of the Planeswalkers 2012 - Demo
    Malwarebytes Anti-Malware version 1.61.0.1400
    Marvell Miniport Driver
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 4 Multi-Targeting Pack
    Microsoft Application Error Reporting
    Microsoft AppLocale
    Microsoft Games for Windows - LIVE Redistributable
    Microsoft Games for Windows Marketplace
    Microsoft Office 2010
    Microsoft Office Click-to-Run 2010
    Microsoft Office Starter 2010 - English
    Microsoft Silverlight
    Microsoft SQL Server 2005
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft SQL Server 2005 Express Edition (CMJ)
    Microsoft SQL Server 2008 Browser
    Microsoft SQL Server Compact 3.5 SP2 ENU
    Microsoft SQL Server Setup Support Files (English)
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4974
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 Express - ENU
    MKV player
    MSVCRT
    MSVCRT_amd64
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 Parser and SDK
    MultimediaPOP
    NVIDIA PhysX
    Pando Media Booster
    QuickBooks Product Listing Service
    Quicken 2012
    Realtek High Definition Audio Driver
    Ruby 1.8.6-p287
    Samsung Recovery Solution 4
    Samsung Support Center
    Samsung Update Plus
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
    Security Update for Microsoft Visual C++ 2010 Express - ENU (KB2251489)
    Sid Meier's Civilization IV
    Simutronics Game Entry
    Steam
    SupportSoft Assisted Service
    System Requirements Lab
    System Requirements Lab CYRI
    The Elder Scrolls IV: Oblivion
    The Lich v3.57
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft .NET Framework 4 Extended (KB2468871)
    Update for Microsoft .NET Framework 4 Extended (KB2533523)
    Update for Microsoft .NET Framework 4 Extended (KB2600217)
    User Guide
    Viewpoint Media Player
    Visual FoxPro ODBC Driver
    VLC media player 1.1.11
    Windows 7 Codec Pack 2.7.0
    Windows Grep 2.3
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Installer
    Windows Live Mail
    Windows Live Messenger
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live Sync
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    .
    ==== Event Viewer Messages From Past Week ========
    .
    5/11/2012 9:46:21 PM, Error: cdrom [11] - The driver detected a controller error on \Device\CdRom0.
    5/10/2012 10:51:22 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff8000381b1d4, 0xfffff88003c84620, 0x0000000000000000). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 051012-19749-01.
    .
    ==== End Of File ===========================

  13. #13
    Join Date
    May 2012
    Posts
    33
    I'm not sure what to do to collect the GMER results requested. It takes like 2-3 hours for the GMER to scan both C and D drives, as you can probably tell, I have a lot of data on my computer.

    I'm willing to try a third and possibly fourth time, but honestly, I followed all the instructions explicitly.

    Thanks for the attention and time, to whomever decides to take a look.

  14. #14
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
    22,550
    Welcome aboard

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.


    ==========================================================================================

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.

    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"

    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode.

    2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
    There are 4 different versions. If one of them won't run then download and try to run the other one.
    Vista and Win7 users need to right click Rkill and choose Run as Administrator
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    * Rkill.com
    * Rkill.scr
    * Rkill.exe
    • Double-click on the Rkill icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

  15. #15
    Join Date
    May 2012
    Posts
    33
    ComboFix.txt

    ComboFix 12-05-13.03 - Carl 05/13/2012 19:14:33.2.4 - x64
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3957.2869 [GMT -4:00]
    Running from: C:\Users\Carl\Desktop\ComboFix.exe
    AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
    SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

    I should note, that after combofix ran, it restarted my computer automatically. At which point "**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue." occured. I then proceeded to immediately restart my computer, without clicking the box that popped up.

    Upon restarting, my computer then recieved the following error message when I logged in to my user account.

    RunDLL

    There was a problem starting

    C:\Users\Carl\Appdata\Local\ApplocationsHistory\Adobe\cvkqsi.dll

    The specified module could not be found.

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