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March 21st, 2012, 11:09 PM
#1
[RESOLVED] Web Mail
Last night I could not open either of my web mail accounts to check for emails. Google search had me to go to tools>internet options>Advanced and in the Security section, I had to check mark the 2 SSL and 3 TSL options. Then my web mail accounts could be opened. I do not recall ever marking those before. Perhaps, and I would not know, they were previously checked but 'something' removed the check marks. I had no malware reported per Malwarebytes. I have had no trouble since.
As always, TIA for your replies.
Compaq Presario CQ5210F Windows 7 Home Premium 64Bit Athlon II X2 215(2.7GHz) Nvidia GeForce 6150SE 22" Envision LCD Monitor Brother HL2040 Laser Printer 500GB SATA HDD 3GB DDR2 Ram and NVIDIA nForce MCP61 Chipset Motherboard
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March 22nd, 2012, 12:44 PM
#2
buf--Hard to tell. Have you changed any settings in IE Tools|Internet Options|Content tab lately?
Clear SSL Slate
To clear the SSL slate:
1. Select "Tools" on your menu bar and open your "Internet Options".
2. Go for the "Content" tab and select "Certificates".
3. Click "Clear SSL Slate" and "OK".
4. You should receive a message to confirm that it has been cleared.
Jim
WIN7 Ultimate SP1 64bit, IE 11, NTFS,
cable, MS Security Essentials, Windows 7 firewall
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March 22nd, 2012, 09:00 PM
#3
Thanks Jim and no, I have not changed anything in IE9. I followed your reply and it "worked" just like you said it would. Out of curiosity, I checked and those SSL and TSL were still ticked and I can get into my web mail accounts.
Compaq Presario CQ5210F Windows 7 Home Premium 64Bit Athlon II X2 215(2.7GHz) Nvidia GeForce 6150SE 22" Envision LCD Monitor Brother HL2040 Laser Printer 500GB SATA HDD 3GB DDR2 Ram and NVIDIA nForce MCP61 Chipset Motherboard
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March 23rd, 2012, 03:10 PM
#4
buf--I really was not suggesting you click the Clear SSL Slate button. Rather showing you what you might have clicked to lose the SSL settings.
Here is what Clear SSL Slate does.
http://support.microsoft.com/kb/290345
Are you still able to get to https (secure) sites?
If not
http://www.pcreview.co.uk/forums/ssl...-t2177632.html
If no problem, nothing more to do except answer your original question, which I cannot.
Jim
WIN7 Ultimate SP1 64bit, IE 11, NTFS,
cable, MS Security Essentials, Windows 7 firewall
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March 23rd, 2012, 10:23 PM
#5
Do not worry Jim, I still get everything I was formerly able to get into.
I surely understood your reply as a 'directive'. No harm done by what I did.
Compaq Presario CQ5210F Windows 7 Home Premium 64Bit Athlon II X2 215(2.7GHz) Nvidia GeForce 6150SE 22" Envision LCD Monitor Brother HL2040 Laser Printer 500GB SATA HDD 3GB DDR2 Ram and NVIDIA nForce MCP61 Chipset Motherboard
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March 24th, 2012, 12:39 PM
#6
buf--Whew! Glad to hear it. My first post was poorly worded.
Jim
WIN7 Ultimate SP1 64bit, IE 11, NTFS,
cable, MS Security Essentials, Windows 7 firewall
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