[RESOLVED] File permissions and the network

[ProfessorU]

Hi All,
I'm pretty solid with hardware but I have a file permissions issue that's killing me.

I have a soho network with macs and PCs, and a Buffalo Terastation NAS. I have files in a subdirectory of the only share. But I can no longer access the subdirectory. Even logged in as admin, on any system.

OS X 10.6.8
"The folder xxx can't be opened because you don't have permission to see its contents."
Windows 7
explorer says the folder is empty. Working in the folder I get "Destination Folder Access Denied You need permission to perform this action"

Of course I try to change permissions in the security tab in W7. I get "Error Applying Security - An error occurred while applying security information to: xxx
Access is denied."

So I tried the Take Ownership registry change, right click on the folder, then try to make the changes, and I get the same Access denied message.


I went into the web admin interface for the NAS and removed all access permissions and I STILL have these problems.

Is there something I'm doing wrong? Is there something else I can do? I have a second copy of this data but the file permission issue propagated there too.

[ProfessorU]

I've spent a few hours with tech support and it sounds like a Linux issue. Anyone have any experience with the command prompt and think they can help walk a n00b through it?

[ceh383]

I've spent a few hours with tech support and it sounds like a Linux issue. Anyone have any experience with the command prompt and think they can help walk a n00b through it?

Can you get to the command prompt and login as root?
THIS will walk you through changing permissions with Linux.

[ProfessorU]

Buffalo is very strict with not allowing end-users root-level access, they don't support command prompt anything, and I couldn't find a way to hack in for this particular model.
I eventually did a complete backup using the web interface to a connected USB drive formatted in NTFS. The corrupted permissions were not copied across the filesystems, so I could access them just fine. Data recovered.

[SuperSparks]

I'm glad you got it sorted out, thanks for posting back with the answer

I've recently got a QNAP. It's a fine NAS, but surprisingly complex to administer. I'm slowly getting there though