To give further information :
- My Chrome version is 17.0.963.56
- I went to the Microsoft website and found that Microsoft suggested to install Silverlight in Chrome. I tried to download the Silverlight plug-in, it said I already have successfully installed Silverlight. [Cannot download, therefore cannot install anything].

THE FRUSTRATION HERE IS THAT THESE SOFTWARE GIANTS ARE DOING A POWER-PLAY ON ITS USER COMMUNITIES.