Clear hung print job automatically
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  1. #12
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    As far as I know, the many times that I have helped her with it, it doesn't ask the user to press any button to continue to print and it does continue to print most of the times. But it isn't the case always. And it's not just this printer. I've seen the same thing happens to many printers ... for reasons unknown, the failed print job just get stuck.

    I know it's a simple thing to just open the print queue to clear the stuck jobs and, thus, it may appear that my quest is just plain stupid. But the thing is that I am talking about my elderly mom here. As smart as she is, she is just not all that into computer stuff and doesn't really have any patience for this kinda thing, so she'd rather just call me to fix it which I am glad to do. Anyway, I am just hoping that there is a clever way or a 3rd party SW which may help to make it easier for both of us, but it looks like there isn't any. Oh well, it's fine, she always complaints that I don't call nearly enough anyway, so I should just look at the situation as an opportunity to spend some phone time w/ her. Cheers.
    Last edited by falcon2000; October 30th, 2011 at 03:13 PM.

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