[RESOLVED] No Access To The Internet

[pipercub]

Windows XP Pro
Service pack 3
Dual core Intel D 920 2800 mhz
1 gig memory
Network adapter Intel (R) Pro/100 VE network connection
Intel D945GTP motherboard

What happens is that the computer recognizes the network adapter and loads the Intel driver. The icons appear on the tool bar momentarily then disappear. I cannot connect to the internet with Internet Explorer or any other way. The version is 7. If I go into systems it says the device (Intel Network adapter) is working. There is also a router on the computer and the lap tops are able to use the network on the computer. The icon for Windows updates comes on and it tries to load Internet Explorer 8 but it doesn't load. I have tried disabling the device in system and restarting the computer with the same results. I also tried putting in a Ethernet card and the drivers load but the same thing happens. Any ideas? Let me know if you need more info.

Thanks

[Broni]

Please download MiniToolBox and run it.

Checkmark following boxes:

• Report IE Proxy Settings
• Report FF Proxy Settings
• List content of Hosts
• List IP configuration
• List last 10 Event Viewer log
• List Users, Partitions and Memory size

Click Go and post the result.

[pipercub]

MiniToolBox by Farbar
Ran by John (administrator) on 17-07-2011 at 13:55:18
Microsoft Windows XP Service Pack 3, v.6055 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection 2"

set address name="Local Area Connection 2" source=dhcp
set dns name="Local Area Connection 2" source=dhcp register=PRIMARY
set wins name="Local Area Connection 2" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : MONICA

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : hsd1.or.comcast.net.



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . : hsd1.or.comcast.net.

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-16-76-44-46-B7

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.131

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 68.87.69.150

68.87.85.102

Lease Obtained. . . . . . . . . . : Sunday, July 17, 2011 1:51:27 PM

Lease Expires . . . . . . . . . . : Monday, July 18, 2011 1:51:27 PM

Server: cns.beaverton.or.bverton.comcast.net
Address: 68.87.69.150

Name: google.com
Addresses: 74.125.127.105, 74.125.127.103, 74.125.127.104, 74.125.127.147
74.125.127.99, 74.125.127.106



Pinging google.com [72.14.213.105] with 32 bytes of data:



Reply from 72.14.213.105: bytes=32 time=46ms TTL=50

Reply from 72.14.213.105: bytes=32 time=44ms TTL=50



Ping statistics for 72.14.213.105:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 44ms, Maximum = 46ms, Average = 45ms

DNS request timed out.
timeout was 2 seconds.
Server: cns.cmc.co.denver.comcast.net
Address: 68.87.85.102

Name: yahoo.com
Addresses: 72.30.2.43, 98.137.149.56, 209.191.122.70, 67.195.160.76
69.147.125.65



Pinging yahoo.com [72.30.2.43] with 32 bytes of data:



Reply from 72.30.2.43: bytes=32 time=34ms TTL=53

Reply from 72.30.2.43: bytes=32 time=28ms TTL=53



Ping statistics for 72.30.2.43:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 28ms, Maximum = 34ms, Average = 31ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 16 76 44 46 b7 ...... Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.131 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.131 192.168.1.131 20
192.168.1.131 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.131 192.168.1.131 20
224.0.0.0 240.0.0.0 192.168.1.131 192.168.1.131 20
255.255.255.255 255.255.255.255 192.168.1.131 192.168.1.131 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================

System errors:
=============
Error: (07/17/2011 01:53:03 PM) (Source: DCOM) (User: SYSTEM)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool.

Error: (07/17/2011 01:53:01 PM) (Source: Service Control Manager) (User: )
Description: The HP CUE DeviceDiscovery Service service hung on starting.

Error: (07/17/2011 01:51:27 PM) (Source: DCOM) (User: SYSTEM)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool.

Error: (07/17/2011 09:31:39 AM) (Source: DCOM) (User: SYSTEM)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool.

Error: (07/16/2011 10:55:57 PM) (Source: Service Control Manager) (User: )
Description: The HP CUE DeviceDiscovery Service service hung on starting.

Error: (07/16/2011 10:54:23 PM) (Source: DCOM) (User: SYSTEM)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool.

Error: (07/16/2011 07:28:59 PM) (Source: Service Control Manager) (User: )
Description: The HP CUE DeviceDiscovery Service service hung on starting.

Error: (07/16/2011 07:27:25 PM) (Source: DCOM) (User: SYSTEM)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool.

Error: (07/16/2011 07:18:08 PM) (Source: Service Control Manager) (User: )
Description: The HP CUE DeviceDiscovery Service service hung on starting.

Error: (07/16/2011 07:16:35 PM) (Source: DCOM) (User: SYSTEM)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool.


Microsoft Office Sessions:
=========================

========================= Memory info: ===================================

Percentage of memory in use: 24%
Total physical RAM: 1014.05 MB
Available physical RAM: 761.11 MB
Total Pagefile: 2441.32 MB
Available Pagefile: 2281.64 MB
Total Virtual: 2047.88 MB
Available Virtual: 2001.98 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:114.48 GB) (Free:63.46 GB) NTFS
4 Drive f: (Lexar) (Removable) (Total:7.45 GB) (Free:7.29 GB) FAT32

========================= Users: ========================================

User accounts for \\MONICA

Administrator Guest HelpAssistant
John SUPPORT_388945a0


== End of log ==


Is this what you need?

Thanks for your reply!

[Broni]

Your internet connection is just fine.
It must be something else, which causes IE issues.

To start with, I suggest you use working computer and USB flash drive to transfer Firefox installation file to this computer and see if Firefox will work.
http://www.mozilla.com/en-US/firefox/new/

[pipercub]

Firefox loaded fine. After several attempts I finally got Internet Explorer 8 to download. I'm not quite sure what I did to get it to do that. But, interestingly enough, Internet Explorer 8 does not show up in the add/remove programs. So thanks for the advice!

[Broni]

You're very welcome