[RESOLVED] Computer shuts off at the splash screen
Results 1 to 9 of 9

Thread: [RESOLVED] Computer shuts off at the splash screen

  1. #1
    Join Date
    Nov 1999
    Posts
    646

    Resolved [RESOLVED] Computer shuts off at the splash screen

    Windows XP pro
    AMD Duron 1300 cpu
    512 memory

    When I turn the computer on it starts loading then goes to the screen that says windows did not start because of....and then gives the options of start windows normally which when the counter goes down to zero it stops. In safe mode or safe mode with command prompt it stops at a line that says multi (0)disk(0)partition(1)windows\system32 drives\agp 440 sys. Things I tried. I ran the XP disk and it starts to run the installation program and gets to the point where it says starting windows. I get a pretty blue screen and the computer shuts off. So I put the hard drive into another XP machine and the same thing happened. Then I put the hard drive from the working machine into the first one that didn't work and got the same results. Then I took the hard drive that I had taken out of the machine that worked and put it back in to the computer that worked, turned it on and it did the same thing as the one that is broke. So now I have two broken machines and two hard drives that don't work. This is not my machine so I don't have to much info on it. Any help would be appreciated. Let me know if you need more info.

    Thanks

  2. #2
    Join Date
    Apr 2000
    Location
    Sheboygan, WI
    Posts
    53,391
    Problems when Windows XP tries to load the Agp440.sys service

    http://support.microsoft.com/kb/324764

    Note: Windows XP includes default video drivers that make it possible for your monitor to work. However, some features may not work as you expect with these default drivers. Update your motherboard chipset video drivers periodically. To do so, visit your computer manufacturer's Web site, and download the most recent drivers for your video adapter.

  3. #3
    Join Date
    Nov 1999
    Posts
    646
    Thanks for the reply!

    So what would have caused the computer to shut down while it was running? I realize getting accurate information on what happened from someone who is even less knowlegable than me is hard. Why would putting the hard drive in another computer have the same problem? Why, when I put the original hard drive back in the computer that worked cause the same shutdown problem? And how do I get the updated drivers for the motherboard say if I put them on a flash drive to run on the problem computer which won't start in safe mode or any other mode? Could it be a virus?

    Have a wonderful day!

  4. #4
    Join Date
    Jul 2000
    Posts
    4,765
    Reading material,
    Cheers.

  5. #5
    Join Date
    Nov 1999
    Posts
    646
    So I downloaded the files for the six floppy's for windows xp and started to load them. I got to the #3 and got this message "File SETUPREG.HIV could not be loaded. The error code is 4096" So I looked up the error code and it said something to the effect that the hard drive was bad. So I tried three more hard drives and got the same message. I downloaded a supposed fix but have no way of loading it. I would like to try formatting the hard drive or any of the others but don't know how to go about that since either of the computers comes up with the same problem.

    Thanks

  6. #6
    Join Date
    Apr 2000
    Location
    Sheboygan, WI
    Posts
    53,391
    Start with DBAN which will overwrite everything on the hdd.
    http://www.dban.org/

    But first, I would run memory test and see if something is wrong with them.

  7. #7
    Join Date
    Apr 2005
    Location
    Maryland, USA
    Posts
    17,806
    Start by testing the RAM.

    If it passes, test the hard drive next.

    If it passes, boot from a Windows XP CD (not floppy disk[s]) and install Windows XP.

  8. #8
    Join Date
    Nov 1999
    Posts
    646
    So what I did was take a hard drive to a local Geek (unlike me, someone who knows what he is doing) and had him erase the hard drive totally. Then I installed it in the computer and tried three different cd roms. The third one finally read the xp cd after the third try and I proceeded to load and get things working. Thanks for all the replies!

  9. #9
    Join Date
    Apr 2005
    Location
    Maryland, USA
    Posts
    17,806

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •