Sorry I didn't get back to you sooner but have been working with Microsoft to fix MSOffice. It's been 3 days, and it still isn't working right. Go figure...!

I did the OTL for a good restore point and below is the log.

Everything is working well (except for MSOffice). WinPatrol is no longer a problem. (I even received an email reply from Bill P. about fixing it, but it had already started running correctly by then.) Had to reinstall my printer which was a pain.

Downloaded PSI and WOT and am working to clean up my system once and for all. I'm going to work on my laptop next. It seems to take a lot of tools to be safe out there...

Thank you so very much for your time and patience. What you and others do here on VirtualDr is truly admirable. Your efforts in assisting so many that would be so totally screwed without help (like me!) don't go unappreciated.

inurdreams


All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Alexis & Quinn
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: All Users

User: ALLUSE~1~BCH
->Temp folder emptied: 0 bytes

User: Bonnie
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Bonnie2
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: georgess
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes

User: Hodorowski
->Temp folder emptied: 33196 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 8570535 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 456 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 1226 bytes
RecycleBin emptied: 1942 bytes

Total Files Cleaned = 8.00 mb


[EMPTYFLASH]

User: Alexis & Quinn
->Flash cache emptied: 0 bytes

User: All Users

User: ALLUSE~1~BCH

User: Bonnie
->Flash cache emptied: 0 bytes

User: Bonnie2

User: Default

User: Default User

User: georgess

User: Hodorowski
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb



OTL by OldTimer - Version 3.2.21.0 log created on 02232011_194154

Files\Folders moved on Reboot...
File move failed. C:\Windows\temp\_avast5_\Webshlock.txt scheduled to be moved on reboot.

Registry entries deleted on Reboot...