[RESOLVED] Dell Service Tag
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Thread: [RESOLVED] Dell Service Tag

  1. #1
    Join Date
    Apr 2002
    Posts
    2,122

    Resolved [RESOLVED] Dell Service Tag

    Hi,

    I use a Dell utility called SM_INFO.EXE in my logon script to extract the Dell Service Tag and write it to a text file. SM_INFO.EXE does not work on 64bit machines. Does anyone know of a way to extract the Dell Service Tag on 64bit machines?

    Thanks!

    TB
    The only barrier to knowledge is the perception that you already have it.

  2. #2
    Join Date
    Jul 2000
    Posts
    4,765

  3. #3
    Join Date
    Jun 2001
    Location
    Albuquerque, NM USA
    Posts
    14,686
    Jim
    WIN7 Ultimate SP1 64bit, IE 11, NTFS,
    cable, MS Security Essentials, Windows 7 firewall

  4. #4
    Join Date
    Apr 2002
    Posts
    2,122
    Shinma, Excellent!! That is precisely what I am looking for. I don't believe this.....I contacted Dell directly with the same question. All they could tell me is they don't have a utility like SM_Info for 64bit. Oh well.....

    Thanks for your links too, Welshjim.

    --TB
    The only barrier to knowledge is the perception that you already have it.

  5. #5
    Join Date
    Jul 2000
    Posts
    4,765
    You're welcome.
    Not surprising that the Dell personnel would not know.
    Those who answer the phone are rarely techs...
    Cheers.

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