[RESOLVED] Explorer.exe running at %50

[704_Skate]

I'll have the online scan in a bit. For now, here's the OTL:

All processes killed
========== OTL ==========
Error: No service named gupdate) Google Update Service (gupdate was found to stop!
Service\Driver key gupdate) Google Update Service (gupdate not found.
Service EagleNT stopped successfully!
Service EagleNT deleted successfully!
File C:\Windows\System32\drivers\EagleNT.sys not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ deleted successfully.
C:\Program Files\Ask.com\GenericAskToolbar.dll moved successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
File C:\Program Files\Ask.com\GenericAskToolbar.dll not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D4027C7F-154A-4066-A1AD-4243D8127440} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
File C:\Program Files\Ask.com\GenericAskToolbar.dll not found.
Starting removal of ActiveX control {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
C:\Windows\Downloaded Program Files\erma.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\DownloadInformation\\INF .
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\\{AEB6717E-7E19-11d0-97EE-00C04FD91972} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AEB6717E-7E19-11d0-97EE-00C04FD91972}\ not found.
C:\Windows\System32\drivers\SETBF9A.tmp deleted successfully.
ADS C:\ProgramData\TEMP:CB0AACC9 deleted successfully.
ADS C:\ProgramData\TEMP:888AFB86 deleted successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
C:\Program Files\Ask.com folder moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 41044 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Mcx1
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Mcx2
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 81920 bytes
->Java cache emptied: 4292918 bytes
->FireFox cache emptied: 115637475 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 51275 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 302 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 115.00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Mcx1

User: Mcx2

User: Public

User: User
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.15.2 log created on 10152010_131136

Files\Folders moved on Reboot...
File\Folder C:\Windows\temp\_avast5_\Webshlock.txt not found!

Registry entries deleted on Reboot...

[704_Skate]

And the SecurityCheck

Results of screen317's Security Check version 0.99.5
Windows Vista Service Pack 2 (UAC is disabled!)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
avast! Free Antivirus
Adobe After Effects CS3 Presets
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
CCleaner
Java(TM) 6 Update 22
Out of date Java installed!
Adobe Flash Player 10.1.85.3
Adobe Reader 8.1.5
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent
Alwil Software Avast5 AvastSvc.exe
Alwil Software Avast5 AvastUI.exe
````````````````````````````````
DNS Vulnerability Check:
Unknown. This method cannot test your vulnerability to DNS cache poisoning. (Wireless connection?)

``````````End of Log````````````

[Broni]

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or other garbage.
On this page:



make sure, you have both boxes UN-checked AND (important!) click on Decline button

[704_Skate]

OK, I never ended up finishing the full scan from that website, it was on 3 hours and just half way. I needed my internet at the time, but nothing came up in those 3 hours.

I updated my flash.

Since yesterday, I haven't noticed explorer running up again. It's seem to be fine for the time being. Although, I won't let my guard down just yet.

Also, I'm behind on windows updates, would that matter anyhow?

[Broni]

I'll post last steps instructions as soon, as I see Eset scan results.

[704_Skate]

Ok, I finished the Eset scan. It didn't give me a log as it didn't catch any viruses.

[Broni]

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

12. Please, let me know, how is your computer doing.

[704_Skate]

Log for step 1will post back after OTL cleanup since it will reboot)

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Mcx1
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Mcx2
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 68919 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 48997114 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 1166 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 47.00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Mcx1

User: Mcx2

User: Public

User: User
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb



OTL by OldTimer - Version 3.2.15.2 log created on 10182010_101152

Files\Folders moved on Reboot...
File\Folder C:\Windows\temp\_avast5_\Webshlock.txt not found!

Registry entries deleted on Reboot...

[704_Skate]

Ok, well everything seems good. Haven't had any problems or anything. I will run threw everything else on this list throughout the day!

THANK you so much for your help(:

[Broni]

Way to go!!
Good luck and stay safe