As I mentioned, I'm not a computer guy, so I unfortunately do not know how to go about accessing the drive directly without the Seagate Manager. No backup archive was made, again unfortunately; as far as I know the raw data was just copied by the Make It Work tech. I don't think any of the data was encrypted.

I think I'll look into updating the Seagate software.

Could I download the info onto a 32-bit machine, make CDs and then upload them to my machine?