I have a Toshiba Netbook NB205 N325BN with Windows 7 Starter. It is taking three minutes and 15 seconds to boot up before I can do anything. I have run all the usual anti virus programs etc and everything appears to be clean. I have 2gb of RAM which I upgraded from 1GB.
I see under msconfig / start up there is quite a few things from Toshiba. I have attached a HIJACKTHIS log file to see if you can advise anything that does not need to be running.
Please advise and thanks in advance.
coach17
Microsoft Windows 7 Professional
AMD Athlon (tm) 64 processor
3400+
2.21Ghz 8GB RAM
The GMER program ran but when it got to the end my desktop went blank and there was no file to save. My Netbook then restarted on it's own. Not sure what the issue is .
Below are the Malwarebytes info and the DDS reports.I had to add the two DDS files below in another post as attachments since they are to big to paste in.
Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org
Database version: 4437
Windows 6.1.7600
Internet Explorer 8.0.7600.16385
8/18/2010 7:32:33 AM
mbam-log-2010-08-18 (07-32-33).txt
DDS (Ver_10-03-17.01) - NTFSx86
Run by PDQ at 8:04:16.80 on Wed 08/18/2010
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_21
Microsoft Windows 7 Starter 6.1.7600.0.1252.1.1033.18.2038.1132 [GMT -4:00]
2007 Microsoft Office Suite Service Pack 2 (SP2)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.3
ALPS Touch Pad Driver
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Driver Installation Program
Bonjour
Browser Defender 2.0.6.15
Compatibility Pack for the 2007 Office system
CutePDF Writer 2.7
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
iTunes
Java Auto Updater
Java(TM) 6 Update 21
Junk Mail filter update
LG Burning Tools
LG CyberLink PowerBackup
LG CyberLink PowerDVD 7.0
LG CyberLink PowerProducer
LG CyberLink YouCam
LG ODD Auto Firmware Update
LG Power Tools
Malwarebytes' Anti-Malware
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works
Mozilla Firefox (3.6.8)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyToshiba
neroxml
OGA Notifier 2.0.0048.0
PIXresizer 2.0.4
QuickTime
Realtek 8136 8168 8169 Ethernet Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Seagate Manager Installer
Security Update for 2007 Microsoft Office System (KB2277947)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office Outlook 2007 (KB980376)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office Publisher 2007 (KB982124)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2251419)
Skype Launcher
Skype web features
Skype™ 4.1
Spyware Doctor 7.0
SUPERAntiSpyware
Toshiba Application and Driver Installer
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA eco Utility
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Flash Cards Support Utility
TOSHIBA Hardware Setup
TOSHIBA HDD Protection
TOSHIBA HDD/SSD Alert
TOSHIBA Media Controller
Toshiba Online Backup
TOSHIBA PC Health Monitor
Toshiba Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA Service Station
TOSHIBA Supervisor Password
TOSHIBA USB Sleep and Charge Utility
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
ToshibaRegistration
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb2279264)
Utility Common Driver
Wi-Fi Connect
WildTangent Games
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
==== Event Viewer Messages From Past Week ========
8/18/2010 8:00:04 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom
8/18/2010 7:59:04 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000f4 (0x00000003, 0x858b04f8, 0x858b0664, 0x81c70dd0). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 081810-15756-01.
8/18/2010 7:58:11 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
8/18/2010 7:55:08 AM, Error: Service Control Manager [7034] - The ThreatFire service terminated unexpectedly. It has done this 1 time(s).
8/18/2010 7:47:14 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000f4 (0x00000003, 0x858e50a8, 0x858e5214, 0x81c7bdd0). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 081810-19578-01.
8/18/2010 7:38:54 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000f4 (0x00000003, 0x86344860, 0x863449cc, 0x81c2edd0). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 081810-21153-01.
8/16/2010 2:34:18 PM, Error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has done this 1 time(s).
8/15/2010 12:59:24 PM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
8/13/2010 10:33:04 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070bc9: Security Update for .NET Framework 3.5.1 on Windows 7 x86 (KB983590).
==== End Of File ===========================
coach17
Microsoft Windows 7 Professional
AMD Athlon (tm) 64 processor
3400+
2.21Ghz 8GB RAM
I am still looking for some help on this. I have posted the reports as requested except for the one that will not work as noted in a previous post. I started this on August 16th.
I appreciate any assistance I can get.
Thank you
coach17
Microsoft Windows 7 Professional
AMD Athlon (tm) 64 processor
3400+
2.21Ghz 8GB RAM
It has been some time since I posted this issue and I am surprised no one has responded. After 8 years of coming to this site I have never waited this long for a reply. There always seemed to be someone who would reply.
I appreciate your help.
coach17
Microsoft Windows 7 Professional
AMD Athlon (tm) 64 processor
3400+
2.21Ghz 8GB RAM