infections galore

[Broni]

You are an angel!!!!!

Hahaha....

1. You need to update Internet Explorer to at least version 7. Version 6 is obsolete and dangerous.
2. Why your Avira is listed as outdated. Please, update it.
3. Update Firefox to current version.
4. You need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder

• Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.

[klarej]

OK, to run the Temp File Cleaner it says that I MUST be logged in as an administrator..........?

I only see the administrator log in when the computer's in safe mode.........
should I run it in safe mode?

[Broni]

Hmmm....strange...

Run this instead...

Download ATF Cleaner by Atribune.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Unselect Cookies.
Click the Empty Selected button.

If you use Firefox browser
Click Firefox at the top and choose: Select All
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Unselect Cookies.
Click the Empty Selected button.

If you use Opera browser
Click Opera at the top and choose: Select All
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Unselect Cookies.
Click the Empty Selected button.

Click Exit on the Main menu to close the program.

[klarej]

ok, the ATF cleaner ran fine, but I'm having problemswith Kaspersky.
I recieve this error message

"Launch of the Java application is interrupted! Please establish an uninterrupted Internet connection for work with this program."

[Broni]

Run this instead....

Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Tick the box next to YES, I accept the Terms of Use
• IMPORTANT! UN-check Remove found threats
• Click Start
• Accept any security warnings from your browser.
• Check Scan archives
• Click Start
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, push List of found threats
• Push Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

[klarej]

I definately see the light at the end of the tunnel!!!!!!!

JavaRa has removed old versions of java
I have updated Avira
just going to update Firefox..... and Internet Explorer.........

The Eset scan didn't find any threats so I don't have a report....
is this ok?

[Broni]

Good

When you're done....

OTL Clean-Up
Clean up with OTL:

* Double-click OTL.exe to start the program.
* Close all other programs apart from OTL as this step will require a reboot
* On the OTL main screen, press the CLEANUP button
* Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

==============================================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

2. Restart computer.

3. Turn System Restore on.

4. Make sure, Windows Updates are current.

5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

11. Run defrag at your convenience.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

[klarej]

sounds great! A CLEAN COMPUTER!!!!!! HURRAH!

Just one last question before I action these final steps.....
I have updated firefox which in turn prompted me to update adobe flash reader.
However, Internet Explorer failed to update though......
any suggestions?

[Broni]

Get standalone installer: http://www.microsoft.com/Downloads/d...displaylang=en

[klarej]

right........
I'm all downloaded and updated.
I have a clean laptop.
Can't believe you managed to sort it out. I thought it was for the recycling bin myself.
Can't begin to thank you enough.
As I said before........ You are an ANGEL!!!

A virtual one.......
xx

[Broni]

Way to go!!
Good luck and stay safe